Senior Information Systems Assistant (SAP Application Security, CHaRM & Licensing controls)

Contract

This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about G-7 contracts.

Org. Setting and Reporting The position is located in the SAP Applications Security, Licensing controls and, CHaRM Section, Enterprise Resource Planning Solution Division (ERPSD), in the Department of Management Strategy, Policy and Compliance (DMSPC) in New York. The Senior Information Systems Assistant will report to a Senior Information Systems Officer.

Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN's human, financial and material resources.

Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit: http://umoja.un.org.

Responsibilities Within delegated authority, the Senior Information Systems Assistant will be responsible for the following duties:

1. TECHNICAL SUPPORT and SYSTEM DEVELOPMENT: - Engage in technical development and maintenance of the Security Layers within all Umoja platforms. - Support the development, testing, and implementation of core Security and Provisioning roles in the system - Support the ongoing implementation of SAP's Solution Manager module, which is the primary tool in SAP for Application Lifecycle Management and is also used for SAP Audits. - Investigate any SAP security-related issues related to the Umoja landscape, including SAP IDM. - Create Release Notes when required for release in the Umoja website - Develop SAP Fiori applications related to security and integrate them with oData Services/CDS views to connect to back-end HANA/ECC/SRM Data. - Monitor performance of the systems using appropriate tools. - Install application systems' software and hardware according to best practice and related specifications - Design and execute test scenarios, including unit/integrated testing. Assist in acceptance testing. - Assist in the review of developments by SAP related to application security, including for Cloud solutions.

2. PRODUCTION SUPPORT: - Provide production support by monitoring and resolving security related issues. - Assist other teams in respect of provisioning requirements or performance and security issues in their respective areas of work. systems, etc., in addition to supporting tickets on the same created through various means.

3. TECHNICAL ANALYSIS and DOCUMENTATION: - Draft technical, user documentation and training materials for Application Security, Licensing and SolMan. - Contribute to developing/refining support and operations procedures as related to Umoja Security, Licensing and Solution Manager - Liaise with users to define and specify requirements; perform reviews with users, technical personnel and developers and provides support as required. - Manage and administer changes to the technical documentation in accordance with best practices for change management and operation procedures of an ERP system.

4. OTHER DUTIES - Keep abreast of developments and research on new technologies; perform benchmarking and assists in the implementation of new technologies. - Provide guidance and training to new/junior staff. - Perform other related duties as required.

Competencies Professionalism: Knowledge of SAP methodology and standards in respect of security, application security, provisioning, SolMan and CHaRM. Knowledge of relevant SAP reporting tools. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Education High school diploma or equivalent is required.

Work Experience A minimum of ten years of experience in applications support, administration and security-related operations is required.

Experience in analytics with extensive understanding of SQL is required.

Experience in Microsoft Office with advanced knowledge of Excel for monitoring and reporting purposes is required.

Experience in development and implementation methodology in SAP IDM, SAP Hana, SAP Fiori, including documenting requirements and solution specifications is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice Appointment against this position is for an initial period of one year. Extension of the appointment is subject to extension of the mandate and/or the availability of the funds.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent appointment as a result of having passed a predecessor test recognized by the Office of Human Resources, and who have continuously held such appointments, are not required to take the new test.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.