Senior Information Management Assistant

Assist in information management and data analysis to support humanitarian efforts.

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UNHCR - UN High Commissioner for Refugees

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Overview

Assist in information management and data analysis to support humanitarian efforts.

You have:

  • At least 2 years of experience in information management, data analysis, or humanitarian reporting, preferably in protection or migration contexts.
  • Experience on managing large datasets, producing analytical reports, and supporting self-service registration and case management procedures.
  • Good skills in Excel, data visualization tools (e.g., Power BI, Tableau), and database systems are essential.
  • Fluency in French is required, Arabic and English are considered an asset.
  • Experience with handling confidential data and understanding of different data collection methodologies is essential.

Hardship Level (not applicable for home-based)

DFamily Type (not applicable for home-based)

FamilyStaff Member / Affiliate Type

UNOPS LICA5Target Start Date

2025-10-01Deadline for Applications

August 17, 2025Terms of Reference

role will have at least 2 years of experience in information management, data analysis, or humanitarian reporting, preferably in protection or migration contexts. They should have experience on managing large datasets, producing analytical reports, and supporting self-service registration and case management procedures. Good skills in Excel, data visualization tools (e.g., Power BI, Tableau), and database systems are essential. Fluency in French is required, Arabi and English and experience in protection-related data systems considered an asset.

In support of the Decree on SOP on Disembarkation and Migrants Care adopted on 30 May 2025 and the operationalization of two new Temporary Reception Centres for Foreigners, the candidate will play a key role in ensuring timely and accurate data collection, analysis, and reporting. They will support the development and maintenance of IM tools, contribute to protection monitoring and trend analysis, and facilitate coordination with partners and authorities through evidence-based advocacy. The role requires attention to detail, analytical thinking, and a commitment to data protection and humanitarian principle.Standard Job Description

Senior Information Management Assistant

Organizational Setting and Work Relationships The Senior Information Management Assistant assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. The position is supervised by a more senior position at the field level and receives functional guidance and support from IM specialists at country/regional and global level. Subject to the nature of the task/assignment, he/she will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role. The incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties - Assist in operationalizing country-specific common data standards and promoting them with partners. - Assist in compiling and aggregating information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. - Support the operation in the analysis of processed data and information and perform data quality and consistency control. - Facilitate the analysis of cross-border information between relevant countries. - May be required to collect GIS data, update maps and undertake field trips to project sites. - May be required to participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration. - Liaise with partners and represent UNHCR in meetings related to the functions. - Decide on appropriate resolution to data management problems and escalate issues to the supervisor if incident cannot be resolved.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education Not applicable

Certificates and/or Licenses Information Technology, Demography, Statistics, Social Sciences Operational Data management Learning Programme (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience Essential Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable Successful participation in the Operational Data management Learning Programme. Experience in web design and software development is an asset. Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres. Experience with HTML, PHP, ASP and/or Java is an asset. Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills DM-Data collection methodologies IM-Epi Info Software IT-Geographic Information Systems (GIS) IM-Information Management (related technical requirements & Operating Procedures) IM-Statistics Analysis IT-Microsoft Excel (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

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Desired Languages

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Additional Qualifications

Skills

DM-Data collection methodologies, IM-Epi Info Software, IM-Information Management (related technical requirements & Operating Procedures), IM-Statistics Analysis, IT-Geographic Information Systems (GIS), IT-Microsoft ExcelEducation

Certifications

Demographics - Other, HCR Operational Data Management Learning Program - UNHCR, Information Technology - Other, Social Sciences - Other, Statistics - OtherWork Experience

Other information

This position doesn't require a functional clearance Remote

No

Potential interview questions

Describe your experience with managing large datasets. This question assesses your practical experience in data management. Provide specific examples of datasets you have managed, tools used, and the outcomes.
Can you explain a situation where you ensured data confidentiality? The interviewer seeks to understand your commitment to data protection principles. Pro members can see the explanation.
What data visualization tools are you proficient in? Pro members can see the explanation. Pro members can see the explanation.
How do you approach analytical reporting in a humanitarian context? Pro members can see the explanation. Pro members can see the explanation.
Give an example of how you've used GIS data in your work. Pro members can see the explanation. Pro members can see the explanation.
Describe a challenge you faced in data collection and how you overcame it. Pro members can see the explanation. Pro members can see the explanation.
What methods do you use for data quality control? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure coordination with partners in a project? Pro members can see the explanation. Pro members can see the explanation.
Added 10 months ago - Updated 10 months ago - Source: unhcr.org