Senior Information Communication & Technology Specialist, CST II | Multiple duty stations | Ukraine

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

🚩 Vacancy Announcement n°: 827801

📢 Job Title: Senior Information, Communications & Technology (ICT) Specialist

📌Type of Contract: CST | International Consultant

➡️ Unit / Division: TECH / WFP Ukraine

📍 Duty Station: Multiple duty stations (Kyiv, Lviv, Dnipro, Odesa)

➡️ Duration: 6 months

⏰ Closing date: Sunday 02 July 2023, midnight (Central European Time)

About WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high-performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, and Twitter.

What will you do in this position?

You will serve as an active member of the Emergency Telecommunication Cluster (ETC) Team reporting to the ETC Coordinator, through the deployment of ETC services to the Ukraine Response. You will be based in one of the Field Offices with regular missions in the different operations areas across the country and will be responsible for deploying ETC systems and services.

Why work with us?

The war in Ukraine has had drastic consequences, both for people inside the country and for those around the world dependent on its huge grain supplies. It has caused one of the fastest forced population movements since the Second World War. Close to 8 million Ukrainians are living as refugees across Europe, and another 5.3 million are internally displaced. Many are destitute, having lost their homes and livelihoods. As food production and supply lines are disrupted by fighting, many families in the east and south do not have reliable access to nutritious food.

WFP uses a flexible mix of food and cash assistance to support vulnerable Ukrainians wherever they are. This includes working with local partners to distribute food rations in areas near the frontline and providing cash transfers wherever people have access to banks and markets to buy food. WFP reaches between 2 to 3 million Ukrainians every month with this critical assistance.

What is in for you?

➡️ WFP is a 2020 Nobel Peace Prize Laureate.

➡️ WFP offers a highly inclusive, diverse and multicultural working environment.

➡️ WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities.

➡️ A career path in WFP provides an exciting opportunity to work across various countries, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

➡️ WFP offers a competitive benefits package including salary, leave and medical insurance.

How can you make a difference?

In this position, you will have to:

• Develop, implement and maintain major Local Area Network (LAN and WLAN) and Wide Area Network (WAN) projects.
• Administer and coordinate the use of the LAN and WAN.
• Analyse networking problems and recommend solutions to modify and improve equipment, facilities, and services.
• Establish control systems to ensure that all telecommunications equipment is in proper repair and working order to maintain satisfactory connectivity between users of the equipment.
• Maintain, upgrade, or enhance existing systems including troubleshooting and providing continuing technical user support i.e., resolve network problems and advise on the use of new techniques.
• Ensure appropriate data security and access controls considering both local and wide area issues.
• Track IT assets and other ETC equipment and coordinate with the admin team to keep operation equipment inventory updated.
• Recommend to partners standard operation procedures, alternative ET solutions and a cost/benefit analysis for each solution.
• Engage with helpdesk services and provide the necessary support to the operation.
• Escalate problems to appropriate parties by established procedures; detect problem patterns and recommend solutions.
• Support training of staff and capacity building of humanitarian partners in the country.
• Assist the ETC coordinator to Lead the country-based UN security networks assessments based on connectivity, applications, and security procedures,
• Build local capacity in IT and telecommunications, for WFP or other humanitarian agencies.
• Provide technical advisory, specifications and inspections for procurement and reception of goods and services within the area of expertise. • Develop and recommend strategies to address specific telecommunications, connectivity, and related training needs.
• Provide emergency communications capabilities in support of staff security, including providing a focal point for inter-agency emergency field security communications liaison.
• Recommend to partners standard operation procedures, alternative ET solutions and a cost/benefit analysis for each solution.
• Control issues of frequency coordination and licensing, interfacing with local telecommunications regulatory authorities and other UN agencies.
• Design, install, or supervise installations or upgrades of VHF networks, ranging from simple single (isolated) repeaters to complex repeater networks linked via IP (Point to Point microwave connections), including end-user equipment (mobile and/or handheld equipment
• Perform other related duties as required.

To join us in saving lives, and changing lives, you will have for:

Education: Advanced university degree in one or more of the following disciplines: Computer, Telecoms or Electrical Engineering, Mathematics or related discipline or First University degree with additional years of related work experience or training/courses

Experience: A minimum of 5 years of professional experience in an international context, preferably in a humanitarian context.

Involvement in minimum 2 emergency operations during the last 5 years of experience with escalating levels of responsibilities

Knowledge & Skills: LET’S NET certified; Cisco certifications are highly recommended. Sound knowledge of Microsoft Windows Server, MS Excel, MS Word, MS PowerPoint and other related software.

Language: Fluency (level C) in the English language.

Standards of behaviour: The WFP Leadership Framework describes the common standards of behaviour that guide HOW we work together to accomplish our mission.

Leads by Example with Integrity

Drives Results and Delivers on Commitments

Fosters Inclusive and Collaborative Teamwork

Applies Strategic Thinking

Builds and Maintains Sustainable Partnerships

Lives the WFP values and shows humanity and integrity by role-modelling care for others

Delivers on commitments and adapts readily to changes

Is inclusive and collaborative, and contributes to a culture of learning and personal growth

Demonstrates commitment to gathering perspectives, analysing options and risks, and proposing new ways of doing things builds

Builds and nurtures external partnerships and collaborates with partners to deliver common objectives

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP. Candidates’ alignment with these behaviours is assessed in our selection process.

Before you apply...

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. All employment decisions are made based on organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

We aim to achieve parity in our teams in Ukraine. Qualified women applicants are especially encouraged to apply.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.