Senior Info. Comm. Technology Associate (Process Optimization and Automation-Developer) GS7 in Business Innovation and Support (BIS) Global Shared Services Centre, B

Contract

This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about G-7 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, results.

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll, and IT Customer Care.

Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's programme results worldwide. ​

GSSC has won the 2019 Business Services Firm of the Year in Hungary, 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.

Please visit our UNICEF GSSC page

How can you make a difference?

UNICEF GSSC is looking for talented IT professionals to work on optimization and automation, development and maintenance of RPA solutions while ensuring applicable compliance, quality and documentation standards. Work with different Sections in GSSC and other stakeholders sharing information and ensure an optimal solution to the business.

This is a Temporary Appointment (TA) for 364 days.

Key functions, accountabilities, and related tasks:

• Develop automation based on (documented) business requirements, create ’bot’ procedure and create/maintain all relevant documents in the RPA library.
• Participating in functional testing. Working with the business to document changes to current business practices and assist in process re-engineering and change management planning efforts.
• Mentor and coach RPA early adopters in business units with best practices in RPA capabilities, create awareness about how to perform RPA pre-assessment and about the basics of RPA development.
• Provide on-going support including process changes, defect fixes, software upgrades, performance tuning, and RPA bot administration.
• Peer review of robot and automated procedures developed by other RPA specialist to ensure compliance with internal control/security/audit requirements. You will act as level 3 support for RPA owners upon issue appearance in robot environment.
• Perform daily maintenance of automation processes in ’production environment’, manage all eventual incidents

To qualify as an advocate for every child you will have…

Education:

Completion of secondary education (high school diploma) is a minimum requirement, supplemented with university-level courses in system engineering or programming or automation or equivalent specialized training is an asset.

Experience:

• Minimum 7 years of relevant experience is required if candidates completed Secondary education. A completed university degree from an accredited institution will be counted toward the minimum work experience requirements. i.e. in the form of one year of completed education being equivalent to one year of relevant work experience (for fully completed degrees only)
• Minimum of 3 years of experience in process automation, programming.
• Programming skills in Python, AutoIt Script, Powershell, VB script, SQL and similar. Programming skills on any RPA platforms is an asset.
• Good knowledge of MS Office applications (Word, Excel, Power Point, MS Vision), including ERP systems such as SAP or similar.
• Work experience with a development organization or the United Nations is an asset.

Language:

• Fluency in English (verbal and spoken) required
• Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish), or local language of the duty station, is considered an asset

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

As an advocate for every child, you will receive

• A competitive salary which is exempted from paying national income taxes in Hungary on United Nations emoluments. Access here the UN Salary Scale for Hungary, and here a salary calculator for simulation.
• Holidays and leave, including 1.5 days of annual leave/month
• Dependency allowance
• United Nations sponsored medical insurance plan
• Pension plan
• Optional life insurance plan
• Access to professional development and learning programs, online learning and learning path
• Access to staff well-being support
• Access to career development support

Please visit Compensation and Benefit site on UNICEF Career page

General Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements. UNICEF does not facilitate MFA accreditation for locally recruited staff.

Applicants must be nationals of EU countries or in possession of a valid work permit. Please attach a copy of your work permit to your application submission.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference checks, and will be expected to adhere to these standards and principles.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF.

UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.