Senior HR Assistant
Assist in HR administration and support for UNHCR staff.
Overview
Assist in HR administration and support for UNHCR staff.
You have:
- 2 years relevant experience with a High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher.
- Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization.
- Fluency in English and Serbian, with advanced writing and editing skills.
- Basic knowledge of admin and finance procedures is highly desirable.
- Ability to maintain confidentiality of all information.
Grade
GS5Staff Member / Affiliate Type
General ServiceReason
Temporary > Temporary Assignment/ AppointmentHardship Level
A (least hardship)Family Type
Family<p></p><p></p>Residential location (if applicable)
Target Start Date
2024-09-23Target End Date
2025-02-28Deadline for Applications
September 7, 2024Standard Job Description
Senior Human Resources Assistant
Organizational Setting and Work Relationships Senior Human Resources Assistant will function under direct supervision of the Administrative or Human Resources Officer, assisting him/her in personnel administration and other HR related matters, including the process of recruitment and appointment of staff, and in the performance management and welfare issues of staff under area of responsibility (AOR).
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties - Assist in the recruitment, assignment, reassignment and separation of local service staff. Prepare documents for the interview panel for the recruitment of local staff. - Process local staff members' contracts, entitlements and benefits in accordance with Staff Rules and established HR procedures. - Update personnel related information in MSRP/HR module where this activity has been rolled out from PAS to the respective office. - Advise staff members on their rights, obligations, benefits and entitlements, and assist them in interpreting UN/UNHCR staff rules and regulations. - Assist newly-arrived international staff with administrative formalities related to their accreditations, security/ground passes, submission of completed forms and related documents to headquarters, arrange travel and hotel reservations - Assist with shipment of their personal effects in coordination with the logistics section. - Administer UNHCR medical insurance plan for locally recruited staff. Provide administrative support to staff and dependants in case of medical evacuations, as well as security evacuations/relocations. Maintain daily tracking record of staff and families to provide accurate information in case of emergency. - Maintain personnel records in the office, including maintenance of the attendance, overtime and leave records. - Initiate calculations for payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP reimbursements, medical and security evacuations, shipment costs. - Initiate routine correspondence on HR matters for the authorizing officer's approval.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.
Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education Not applicable
Certificates and/or Licenses Secretarial Administrative (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience Essential Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an international organization.
Desirable Field experience with UNHCR and/or with other humanitarian organizations is an asset. High IT affinity and working experience of PeopleSoft/MSRP.
Functional Skills IT-Computer Literacy PG-Resource planning FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other) HR-PeopleSoft Human Capital Management UN-UN/UNHCR Administrative Rules, Regulations and Procedures IT-Enterprise Resource Planning (ERP) (Functional Skills marked with an asterisk* are essential)
Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The candidate should possess excellent communication skills with strong interpersonal and negotiation talents, be fluent in English and Serbian, with advanced writing and editing skills. It is expected that the incumbent shall be highly organised with good attention to detail, be able to multi-task and prioritise workload. We are seeking a dynamic and flexible team-player who demonstrates a genuine desire to learn and develop. Apart from HR duties, the incumbent will commit percentage of the working hours for administrative support duties, travel management and will assume back-up duties in finance in the absence of finance staff. Therefore, basic knowledge of admin and finance procedures is highly desirable. It is of utmost importance to maintain confidentiality of all information made known to the incumbent during the appointment and not to divulge any confidential information to which s/he will have access in the exercise of the official functions, especially personal particulars, and job-related information of staff members. Divulging confidential information to persons who are not authorised to receive it may amount to misconduct. The written test will be conducted for this position.Functional Clearance
This position doesn't require a functional clearance****Required languages (expected Overall ability is at least B2 level)****
Serbian,
,
****Desired languages****
,
,
Additional Qualifications
Skills
FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), HR-PeopleSoft Human Capital Management, IT-Computer Literacy, IT-Enterprise Resource Planning (ERP), PG-Resource planning, UN-UN/UNHCR Administrative Rules, Regulations and ProceduresEducation
Certifications
Administration - Other, Secretarial - OtherWork Experience
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Other information
The written test will be conducted for this position.
Potential interview questions
| Can you describe a time when you had to handle confidential information? | The interviewer wants to assess your ability to maintain confidentiality. | Provide an example emphasizing your awareness of the importance of confidentiality. |
| How do you prioritize your tasks when managing multiple HR functions? | The interviewer is interested in your organizational skills and time management. | Pro members can see the explanation. |
| What experience do you have with UNHCR procedures? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle communication with diverse staff members? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you supported a colleague with travel arrangements. | Pro members can see the explanation. | Pro members can see the explanation. |