Senior Health Manager (National Position)

Job Description

Background/IRC Summary: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi and Mae Hong Son provinces

Job Overview/Summary: IRC provides primary health care and environmental health services in several refugee camps in Thailand. IRC provides preventive and curative health care services in the camps, including primary health care, reproductive health, neonatal care and health education. Clinical services include out-patient department (OPD) and in-patient department (IPD) care; laboratories supporting IPD/OPD and reproductive health clinics; pharmacy services for essential drugs; community health education, and mental health care. Environmental health services aim to create a healthy living environment for refugees living in the camps through the provision of quality water and sanitation facilities, leading efforts to improve access to chlorinated water, sanitation, and hygiene in the camps.

Under the direct supervision of the Senior Health Coordinator, the Senior Health Manager will be responsible for the Family Planning programs in MLO and MRML refugee camps of Mae Sariang, Mae Hong Son province. (S)He will be the focal point for IRC’s birth spacing services in the field supporting program implementation to ensure the delivery of high-quality family planning healthcare services. The Senior Health Manager is also responsible for provision trainings (refresher, on the job trainings) for clinical, reproductive and child health (RCH) and other refugee health workers, and monitoring of FP services to improve / maintain the quality services provided by the refugee health workers. (S)He will be working closely with RCCE coordinator as IRC- RCCE focal point.

(S)He will be responsible for RCCE, vaccine tracking and FP program Strategic, operational, financial, and staffing aspects for the health team, as well as representation with key actors in the field including the Ministry of Public Health, UN agencies and other NGOs in filed site.

Major Responsibilities:

Program Management

1. COVID-19 Risk Communica tion and Community Engagement (RCCE) - In collaboration with RCCE coordinator of 9 temporary shelters and RCCE service implementor, to be working as IRC- RCCE focal staff, to ensure successful implementation and management of risk communication and community engagement activities relating to COVID-19, with a focus on reaching camp residents and other relevant stakeholders. - Roll out and implement camp focused RCCE plans in the 7 temporary shelters - Attend RCCE pillar meeting - Provide technical inputs to RCCE – TAC (technical advisory committee)

2. To implement family planning project in two Mae Sariang camps - Oversee the implementation of quality FP, RCH programs and ensure that program goals, objectives, targets, and activities are met, as stated in the donor agreed project work plans and log frames. - Provide technical oversight in terms of project management to the camp-based clinical staff to ensure the implementation of FP services run smoothly - Prepare program work plans in coordination with the Senior Health Coordinator and for the FP- RCH projects. - Conduct regular visits to the camps, ensuring that projects utilize standardized protocols, policies, and guidelines, as outlined by the Ministry of Health and WHO. Identify technical quality and/or other implementation issues and provide solutions and follow-up to ensure projects are on track to meet goals and are consistent with established best practices. - Ensure that the health program is implemented in line with the IRC principles: promoting and protecting rights, participation, capacity building, partnership, and holistic programming. - Ensure the utilization of family planning drugs and medical supplies (for long- and short-term family planning services_ are in line with protocols. Provide technical oversight in reviewing monthly consumption patterns, approving monthly requisition, and facilitate the procurement of medical supplies.

Staff Supervision & Development

- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. - Ensure training and ongoing capacity building opportunities for staff on technical and project management skills. Coordination & Representation:

- Actively develop and maintain effective working relationships with key stakeholders, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors - Under the guidance of Senior Health Coordinator / Health Coordinator, Senior Health Manager will perform as a focal point for coordination and represent implementation, monitoring, and reporting.

Monitoring and Evaluation: - Ensure all required donor reports are completed on time and to a high standard. - Oversee the collection and timely reporting of program data and indicators for relevant programs in line with IRC’s guidelines and according to internal and donor requirements, ensuring timely collection and entry of program data. - Participate in the design of robust M&E plans and design/adapt health information systems - Conduct monthly program data analysis with health staff to discuss progress on grant indicators, disease trends, define action points for how to stay on track with grant requirements, and follow up with those points - Work with the M&E team to produce and analyze all weekly, monthly, or quarterly reports and ensure timely submission of all such reports.

Other Duties: - Other duties as assigned by the supervisor to enable and develop IRC programs.

Key Working Relationships:

Position Reports to: Senior Health Coordinator Position directly supervises: Health program staff in MSR filed site Indirect supervise: Camp-based medical team

Other Internal and/or external contacts:

Internal: Country Director, Deputy Director of Programs, Mae Hong SonField Coordinator, Senior Health Coordinator, IRC Headquarters health technical advisor(s), IRC health staff in all Thailand sites, Bangkok-based program unit, IRC Women’s Protection and Empowerment program team in all Thailand sites; IRC protection team in all Thailand sites; sub-grants compliance unit; finance unit; Operations/Logistics/Supply Chain unit External: Local community-based partner organizations, CCSDPT Health Sub-Committee, Thai public health authorities, non-governmental organizations, World Health Organization (WHO), Centers for Disease Control (CSC), International Organization for Migration (IOM), United Nations agencies engaged with IRC programs.

Qualifications

Job Requirements:

Education: MD or MBBS; Post Graduate Diploma on Family Medicine/Pediatric/ Obstetrics and Gynecology

Work Experience: Minimum five (5) years working experience, of which at least two years in clinical care, care of pregnant women and delivery, and training of health staff, preferably in a primary care setting. Previous work experience in reproductive health in a refugee setting or in developing country is a plus.

Demonstrated Skills and Competencies: •Strong clinical skills with up-to-date medical knowledge •Able to manage chronic medical conditions with limited resource •Experience working in partnership with local and community-based partners in health services delivery. •Good budget management skills. •Experience in managing and mentoring multicultural staff and ability to manage sizeable multicultural team delivering assistance involving a wide array of program stakeholders. •Strong interpersonal and communication skills, both oral and written. •Strong writing and analytical skills, including ability to communicate technical matters to a range of audiences. •Competent in Windows, MS office programs, emails, and relevant health database (HMIS, DHIS etc.). •Professional demeanors. •Experience in implementation of communicable disease outbreaks investigations and response.

Language Skills: Fluency in English. Proficiency in Burmese, Thai, Karen is an advantage.