Senior Fundraising Associate (Business Intelligence), GS-7, Montevideo, Uruguay

Contract

This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be more than 6,771 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up

For every child, a future

UNICEF has been present in Uruguay since 1992. Since then, it has provided technical cooperation and financial assistance to the Government and to the society in different areas to promote the rights of children and adolescents and generate opportunities for all of them to achieve the full development of their abilities. UNICEF work is based on a cooperation program that is agreed with the government every five years. A new cooperation program between UNICEF and Uruguay's Government started in March 2021.

UNICEF provides technical assistance and advice for monitoring, supporting and promoting children's rights on the following areas within the country:

• Support policies to reduce levels of poverty affecting children with special focus on early child development.
• Prevention of non-communicable diseases on children under five.
• Improve graduation rates in upper secondary education.
• Guarantee the access of children with disabilities to inclusive education.
• Reduce the number of children and adolescents living in institutional care.
• Prevention of violence against girls and boys.
• Empower adolescents to participate in decision making processes.
• Improve alternatives to deprivation of liberty for adolescents in conflict with the law.
• Raise awareness about child rights among Uruguay's general public and the engagement of the private sector, civil society organizations (CSOs) and academic institutions in promoting, protecting and monitoring child rights.

How can you make a difference?

Strategic office context:

The Senior Fundraising Associate (Business Intelligence) G-7 will be based in UNICEF Uruguay country office.

Over the last years, Uruguay Country Office has experienced a sustained growth in fundraising, both in terms of revenue and in the number of pledge donors. The Individual Giving global strategy focuses on three main pillars which are ‘Diversification’, ‘Digital First’ and ‘Audience Centric’. Around these three pillars, Uruguay CO has developed its Individual Giving strategy and plans towards 2025.

Business intelligence is a key area to deliver the Individual Giving strategy and achieve the established goals, given the key role of data to boost results, to understand audiences’ behavior and to provide different analysis to diversify and grow. The Individual Giving operation is also part of the global SES and plans to migrate its donors’ CRM to Salesforce ensuring PCI compliance. The new position in Business Intelligence will be key to support these initiatives as well as to highlight the importance of information security in an increasing and more complex fundraising operation.

In light of the new Private Sector Plan for the period 2023-2025, the new Senior Fundraising Associate (Business Intelligence) position will play a key role to support the achievement of fundraising results through the management of Uruguay Country Office donors’ database and fundraising systems and tools while ensuring the compliance of data security and confidentiality standards.

Purpose of the Position

Under the general supervision and leadership of the Fundraising Officer NO-B, the Senior Fundraising Associate (Business Intelligence) G-7 will support Individual Giving fundraising campaigns through an effective and efficient management of the Country Office donors’ database and Individual Giving’s infrastructure and systems. The incumbent will support capacity building and knowledge management as well as data analysis and reporting needs for Individual Giving fundraising. The incumbent will be also responsible for implementing data security and confidentiality procedures in compliance with UNICEF rules and industry practices.

Key Accountabilities and Duties & Tasks

Summary of key functions/accountabilities:

Within the delegated authority and under the given organizational set-up, the staff member may be assigned the primarily, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.

• Implement database management, security and confidentiality procedures, directives and instructions in compliance with the organization’s guidelines and regulations:

• Ensure the correct functioning of Donor Perfect Online and other systems to manage the data of donors and supporters.

• Ensure the implementation of database security and confidentiality procedures and periodical process to guarantee database integrity.
• Ensure the correct operation of the Individual Giving infrastructure, implementing corporate solutions and services, and keep systems and applications up and running.
• Ensure the security and safety of donor's data and individual giving environment and infrastructure.
• Monitor, assess and verify the use of Database resources to ensure compliance.
• Manage Database incidents or problems
• Monitor risks and threats to donor's data. Take appropriate action and inform management.
• Provide technical guidance to partners and vendors.
• Provide information for reports, reviews or audits and assist in the implementation of Response Plan of Audits recommendations.
• Provide technical support to upgrade & maintenance different fundraising system criteria.

• Supervise the monthly data process for different payment methods and process the response of each donation.

• Provide support and assist with capacity building and knowledge management:

• Provide technical and operational support to end-users.

• Provide technical and operational support to partners and vendors.
• Offer or coordinate training workshops or clinics to build end-users capacity or to introduce new solutions and services.
• Share local experience and lessons learned with other offices, the regional office and PFP HQ.
• Support the planning, organization and implementation of capacity building and knowledge management initiatives to enhance staff competencies.
• Support opportunities to improve productivity, efficiency, effectiveness and foster innovation.

• Effective collaboration with PFP team and other Country Office divisions (e.g. ICT) for efficient working processes, advisory functions and general database support.

• Ensure that administrative tasks and responsibilities are effectively carried out and delivered:

• Understand and apply CO administrative mechanisms. Search and select reliable and cost-effective suppliers.

• Assist in the analysis of vendors and preparation of contracts related with the Database operation. • Support supply area in establishing of local LTAs for services and products related with the Database operation.
• Follow up administrative procedures and establish/maintain up-to-date documentation in accordance with UNICEF rules.
• Assist in the preparation of the PSP workplan. Prepare periodic and ad-hoc reports and documents.

• Use VISION to different administrative and financial processes.

• Promote cross-functional coordination and collaboration with other areas:

• Participate in internal meetings with focus on deadlines, drawbacks and progresses of the database plan.

• Coordinate Individual Giving efforts with other Offices in order to maintain and monitor data security processes and controls.
• Undertake other special projects as defined by the head of Individual Giving.

• Maintain a positive and collaborative working relationship with partners.

• Monitoring providers practices and industry trends:

• Look after and promote innovation and efficiencies and work closely with other areas to facilitate proper implementation.

• Study and understand the PFP business requirements to improve the delivery of results.

• Assignments of additional duties and responsibilities are effectively performed:

• Perform additional duties as assigned by the supervisor.

Qualifications of Successful Candidate:

To qualify as an advocate for every child you will have…

Experience: Minimum of seven years of relevant work experience in database administration and security, capacity building and knowledge management, office management, administration and/or any other related field.

Additionally, an asset will be:

• Broad exposure to substantive operating systems, platforms and applications.
• Practical experience on major database administration, operating systems development and internet is desirable.
• Practical experience in business metric analysis, analytical marketing and information dashboards implementation is desirable.
• Work experience in fundraising is an asset.
• Work experience related to PCI-DSS rules and procedures is an asset.

Education: Completion of secondary education is required.

Training at university level in one of the following fields: Computer Science, Business Administration, Statistics, Economics, Social Sciences or any other related field of discipline relevant to the job, is an asset.

Language Requirements: Fluency in Spanish is required. Knowledge of English is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter.

UNICEF competencies required for this post are

Builds and Maintains Partnerships (2), Demonstrates Self Awareness and Ethical Awareness (2), Innovates and Embraces Change (2), Drive to achieve impactful results (2), Manages ambiguity and complexity (2), Thinks and Acts Strategically (2), Works Collaboratively with others (2) and Nurtures, Leads and Manages People (1).

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

Remarks:

Click on the following item to view the complete Job Profile: URG SJP Senior Business Intelligence Associate final.pdf

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF is committed to promote the protection and safeguarding of all children.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Non-Uruguayan candidates must be in possession of an existing Uruguayan visa or be a Uruguayan permanent resident/citizen, which allows them to legally work in Uruguay.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.