Senior Field Coordinator

Job Description

In November 2019, the IRC deployed an emergency response team to Sudan respond to immediate needs within the context of dire economic conditions, fragile political environment, and growing needs for social services post transition, focusing on urban health and WASH programming for mixed groups of refugees, IDPs and vulnerable migrants in informal settlements that were largely inaccessible before the political transition. The IRC has since expanded its emergency response to support COVID-19 pandemic preparedness and response efforts, and most recently to respond to mass displacement of Ethiopians in Eastern Sudan. Planned programs include: Health, Environmental Health and Economic Wellbeing and Protection.

Scope of work

Under the supervision of Deputy Director of Operations, the Senior Field Coordinator will provide leadership and support to the Khartoum/River Nile operations and Program team to ensure rapid implementation of project deliverables due to influx of IDPs, temporarily in the different camps in River Nile state. The Senior Field Coordinator will be based in Atbara/ Shendi with regular travel to field sites.

Responsibilities:

Field Operational Management

• The Senior Field Coordinator is responsible for ensuring program delivery according to plans, including supervising program staff; and overseeing operations departments in Khartoum/River Nile operations.

• The Senior Field Coordinator is responsible for managing both operations and program lines associated to Khartoum/River Nile operations (operating almost as mini-CDs).

• Coordinate all operational functions to ensure overall management of Khartoum/River Nile operational support teams (Supply Chain, Admin, Finance, Admin, Liaison, Humanitarian access and security and IT)

• The Senior Field Coordinator is responsible for overseeing all aspects of quality program delivery, including operational, administrative, and programmatic functions.

• Ensure operational support for program teams and coordinate with sector coordinators and managers for effective implementation of all program activities.

• Coordinate with Humanitarian Access and Security focal on Khartoum/River Nile security plans and protocols on a regular basis and ensure they are up to always date.

• Ensure health, safety and security protocols are always followed, and take corrective, timely actions as required and in consultation with Deputy Director of Operations

• Support budget holders in review of budget vs. actual reports with operations staff and ensure appropriate action is taken in a timely fashion.

• Supervise the Supply Chain Manager/Supply Chain Officer - Khartoum/River Nile to ensure all aspects of supply chain support, including procurement, stock management, asset management, vehicle and equipment renewal, maintenance, and repair (including communications and computer equipment).

• Ensure compliance with IRC and donor finance and Supply Chain policies, including all aspects of procurement and asset management.

• Guarantee adequate communication and coordination between technical coordination staff and country office programs as well as program and operational issues.

• Support emergency needs assessments and emergency program implementation in response to the developing humanitarian situation.

• Together with program and grant staff, develop programs and proposals for rapid and timely support of populations affected by conflict.

Strategic Planning

• Participate in the review of operations plan to support the program activities and the scale-up programming according to the approved Response strategy.

• Actively participates in the adaptation of national policies, practices and guidelines and introducing measures to maintain compliant procurement and recruitment activities within field office thresholds.

HR and Staff Development

• Ensure the ongoing capacity building of operations team (Supply Chain, Admin, Finance, Admin, Liaison, Humanitarian access and security and IT) through support to direct and technical supervisors in ensuring staff performance evaluations and individual development plans.

• Support field staff in the implementation of personnel policies including coaching, performance evaluation, staff development, and disciplinary measures.

Coordination and Representation

• Actively develop and maintain effective working relationships with key stakeholders at the provincial level including donors, government actors, local traditional leadership, beneficiary populations and their representatives, etc.

• Establish and maintain networks with UN, INGOs, and local partners to promote strategic partnerships.

• Ensures IRC secures relevant government permission to implement programs in Khartoum/River Nile, working with the Government Liaisons Officers ensures IRC submits Principle and Sub Agreements as early as possible.

• Ensures IRC has properly represented at coordination meetings/forums in Khartoum/River Nile and all field locations, and that information from these forums is shared with relevant stakeholders.

Key Working Relationships:

• Position Reports to: Deputy Director of operations

• Position directly supervises: The Senior Field Coordinator directly supervise all staff in the field site – programmatic, operational, & finance staff all report primarily to the FC and secondarily to the relevant technical / functional lead in the main office. Includes: Supply Chain and HR/Admin, Finance, Lison , Humanitarian Access Safety and Security and Program ( Health, EH, IP and ERD)

• Other Internal and/or external contacts:

Internal: Closely works with Health Coordinator, EH Coordinator, IP Coordinator, ERD Coordinator, Supply Chain Co, HR Coordinator, Humanitarian Access Safety and Security Coordinator and Deputy Director Finance

External: May Serve as IRC representative in outside meetings, other non-governmental organizations, inter-agency groups and foundations.

Requirements

• Bachelor degree required (management-related or general operations preferred);

• Minimum of 5 years’ experience managing operations and/or projects in developing countries, preferably in Africa.

• Demonstrated ability to manage field staff and remote field offices.

• Experience in Supply chain, HR/Admin, and security management.

• Experience having managed operations (including security) in conflict-impacted settings.

• Excellent cross-cultural communication skills

• Excellent staff capacity building and training skills

• Strong problem-solving, analytical and decision-making skills;

• Strong computer skills;

• Flexibility, ability to work independently and meet deadlines

Language Skills:

• Fluency in English is required.

• Language proficiency in Arabic is Desirable

• Demonstrated Skills and Competencies:

• High degree of flexibility and ability to work under hardship conditions against tight deadlines;

• Ability to work in multicultural/multi-ethnic environments;

• Strong computer and communication equipment skills, including Microsoft Office applications;

The work environment:

The Senior Field Coordinator will be based in Atbara/ Shendi, in Sudan. All Sudan locations are security phase 4 (RED) so the Senior Field Coordinator DDO will be expected to respect the various security protocols in place in country. Phase 4 requires clear contingency planning in place with staff prepared should hibernation or evacuation be called for. The candidate must be prepared to work in insecure environments. This is an unaccompanied position.

Housing: All IRC sites have electricity and internet although some interruptions can be experienced. Food is the individual’s responsibility.

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