Senior External Relations/Communications Assistant
Support external engagement strategy and manage communications effectively
This opening expired 1 year ago.
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Overview
Support external engagement strategy and manage communications effectively
You have:
- At least 3-5 years’ experience in the external relations/communications field
- Technological awareness and proficiency in a range of online platforms and apps
- High aptitude in use of Microsoft office software
- Experience with media monitoring
- Experience updating websites and in producing web and social media content
- Excellent drafting skills covering a range of communications styles, audiences and content
- Flexibility, adaptability, and ability to work autonomously and collaborate with team members
- Experience implementing communications strategies
- Sound understanding of UNHCR’s mandate and its role as a United Nations agency
- Fluency in English
Hardship Level (not applicable for home-based)
H (no hardship)Family Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
CONTR Local Entry and Mid-Level SupportTarget Start Date
2025-02-10Deadline for Applications
February 1, 2025Terms of Reference
MCO Australia is looking for an individual with experience in external relations – including communications, stakeholder management and outreach - to help implement its new external engagement strategy and support the day to day running of the unit. Responsibilities include: - Monitor traditional and social media, alerting senior staff to significant developments, and maintaining systems and processes. Assist in identifying opportunities to insert UNHCR’s messages into ongoing conversations, and moments for proactive communications. - Maintain and update the MCO’s website. - Conceptualise and develop digital content and manage platforms, including developing a posting plan and identify ways to maximise impact in line with strategic objectives. - Help forge strategic partnerships with individuals and organisations who can further UNHCR messages and objectives. - Coordinate local campaigns, such as for World Refugee Day. - Draft and develop fact sheets, stories and other content to highlight the Office’s objectives and work. - Draft correspondence, briefing materials and regular reports. - Assist in the management of public enquiries, including the PI inbox, and other systems. - Facilitate high level visits as required, including drafting briefing materials. - Organise events and liaise with partners, refugees and local communities. - Ensure information materials are available and up to date, organising printing for hard copy and visibility materials. - Perform other duties as required.
Ideal candidate should have the following: • At least 3-5 years’ experience in the external relations/communications field • Technological awareness and proficiency in a range of online platforms and apps, including content management systems for websites, social media (Twitter, Instagram, and LinkedIn), graphics programs like Canva, Adobe Suite. • High aptitude in use of Microsoft office software. • Experience with media monitoring. • Experience updating websites and in producing web and social media content. • Excellent drafting skills covering a range of communications styles, audiences and content. • Flexibility, adaptability, and ability to work autonomously and to collaborate with other team members. Proactive in problem-solving. • Experience implementing communications strategies. • Sound understanding of UNHCR’s mandate and its role as a United Nations agency; knowledge of and/or demonstrated interest in asylum or refugee protection. • Fluency in English. Desirable: • Studies in communications, journalism, international relations or social science preferred. • Previous experience in external relations/communications in humanitarian setting.
• Skills and experience in email marketing software, graphic design and/or multimedia editing.Standard Job Description
Required Languages
English,
,
Desired Languages
,
,
Additional Qualifications
Skills
Canva, Communication, Communications Strategy, Email Marketing, Graphic Design, Instagram, Proactive Approach, Social Media Content Management, TwitterEducation
Certifications
Work Experience
Communications, External RelationsOther information
This position doesn't require a functional clearance Home-Based
No
Potential interview questions
| Can you describe a time when you successfully managed a communications campaign? | This question evaluates your practical experience in handling communication strategies. | Provide a specific example of a campaign you managed, highlighting your role and the outcome. |
| How do you stay informed about current trends in external relations and communications? | The interviewer wants to know about your commitment to professional development in this field. | Pro members can see the explanation. |
| Describe your experience with media monitoring tools and how you've used them effectively. | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure the accuracy and appropriateness of communications materials? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a successful partnership you forged? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
unhcr.org
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