Professional### * Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.

In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.

Reason

Regular > Regular AssignmentRemote work accepted

NoTarget Start Date

2024-01-24Job Posting End Date

February 14, 2024Standard Job Description

Senior Emergency Fundraising Officer

Organizational Setting and Work Relationships

UNHCR is engaged in a large number of emergency and protracted crises each year, with the number of people forced to flee growing exponentially. All the while there seems to be fewer solutions and options available to refugees and other displaced and affected populations. The scope of both the emergency and normal operations exceed the funds available, and UNHCR must further expand its efforts to raise funds from diversified sources. Capitalizing on such emergencies in a timely and efficient manner is key and requires organisational commitment and engagement. To adequately leverage these key emergency moments and ensure aligned and well-coordinated efforts in terms of communications, resource mobilization and partnerships, the Division of External Relations (DER) established in late 2021 an agile team dedicated to Emergencies and External Engagement, under the DER Director’s Office.

The incumbent will ensure DER and UNHCR’s overall external engagement colleagues, particularly those responsible for donor relationship management and resource mobilization, are aware of upcoming, ongoing, active and protracted emergencies, and are well prepared to quickly respond through targeted, nimble and integrated external engagement approaches. This will entail constant liaison and follow up with several key actors, including senior colleagues across DER, Division of Emergency, Security and Supply (DESS), other Divisions, Regional Bureaux and Country Operations; and following news, key developments, analytics, early warning systems, UNHCR policy developments, as well as assess and test with others, innovative approaches. S/he will make sure well-functioning systems are in place, that connect, bring together and ensure the right support from key actors for a well-oiled external engagement emergency preparedness and response organisation-wide. The Senior Emergency Fundraising Officer will need to be operationally savvy, have excellent communication skills, and be able to coordinate the development of ways of working and messaging that can be used worldwide for effective external engagement in preparation for and during emergencies.

The incumbent together with other DER, UNHCR colleagues and external partners will need to constantly look for ways to better leverage emergencies and develop cutting edge approaches which will increasingly improve UNHCR’s positioning, awareness raising, brand and income. The incumbent will also have to be alerted to identify key opportunities and reputation risks which could negatively impact UNHCR’s potential for external engagement in emergencies.

S/he will lead the Emergencies and External Engagement Unit under the DER Director’s office and reporting to the DER Director, in coordination with DER Services and Sections (Private Sector Partnerships Service, Donor Resources and Resource Mobilisation Service, Global Communication Service, Partnerships and Coordination Service, Global Appeals and Reports Section, etc.), DESS and other Divisions in HQ, and with Regional Bureaux and Country Operations.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

Prepare for and lead the coordination of a joint proactive external engagement approach to emergencies, between Regional Bureaux, Country Operations and DER, DESS, other Divisions and the Executive Office.
Ensure emergency preparedness by working closely with DESS and Regional Bureaux to monitor global developments.
Coordinate the collection of information from relevant UNHCR sources to develop timely emergency updates on looming and ongoing emergencies and timely share emergency updates with DER and external engagement colleagues worldwide.
Coordinate the drafting of and/or draft internal and external messaging and resource mobilisation assets and content, including impact reports and focus on leveraging emergency key moments to facilitate resource mobilisation.
Oversee the portfolio of ongoing emergencies that DER and the broader UNHCR external engagement teams are communicating and fundraising for, ensuring the timely distribution of situation updates, appeals, reports, budget needs, budget space and funding updates.
Strengthen external engagement in preparation for and during emergencies, working with relevant DER teams to develop cohesive key messages and materials and facilitate internal information sharing.
Lead outreach to and advocacy with key external stakeholders around emergencies by delivering staff and donor briefings, participating in interviews, engaging with a wide range of stakeholders to highlight emergency needs, raising awareness around UNHCR’s work and requirements.
Establish and maintain protocols for UNHCR’s external engagement during emergencies (i.e., emergency checklist for external engagement) across DER, DESS, Regional Bureaux, Country Operations, and other key actors.
Build capacities and deliver trainings on emergencies and external engagement, in collaboration with DER, DESS, Regional Bureaux and Country Operations.
Provide guidance to and keep wider DER, senior management, and other internal and external key stakeholders abreast of issues related to emergencies and external engagement .
Identify innovative approaches, including with other actors, to ensure UNHCR stands out in a very competitive environment, increase brand awareness, and ensure audiences gain further trust in the organisation.
Manage the Emergency Action proposition to raise further flexible funding for general emergencies (thematic) and identify opportunities for further thematic emergency appeals/tools.
Lead liaison with all DER Services/Sections, the whole PSP network, including UNHCR PSP Offices and National Partners, and broader UNHCR external engagement colleagues, to respond to requests and queries in a timely manner and sustain and increase emergency awareness raising and fundraising efforts.
Chair the DER Emergency Task Force and participate in the Emergency Cell meetings and other operational and communication/fundraising meetings, on behalf of the DER and the DER Director, as needed.
Ensure engagement with the various operational structures and staff at HQ, in the Regional Bureaux and the field offices.
Represent DER/UNHCR when required in internal and external meetings/events.
Identify key opportunities and reputational risks and keep key internal actors and external audiences informed in a transparent and pro-active manner.
Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P4 - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

Social Sciences; Communication; International Relations;

or other relevant field.

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

Not specified.

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Substantial relevant experience working in an emergency context, in the field of external relations and/or communications. Experience in field operations and emergency settings. Experience in fundraising and developments of appeals, outreach to and development of relations with public and private donors, including governments, individuals, companies, foundations and philanthropists, and other funding institutions. Experience in high-level external relations, including communications. Demonstrated practice in research and analysis of policies and procedures.

Desirable

Extensive understanding of UNHCR operations and the structure of UNHCR, particularly the various bureaux and divisions and how they coordinate during emergency preparedness and response. Previous experience with UNHCR. Strong understanding of UNHCR emergency field operations and HQ coordination in these operations, with familiarity with UNHCR's dual protection and assistance mandate. Proven knowledge of and relevant experience in communicating about and reporting on UNHCR activities and key functions (for example, protection, durable solutions, as well as assistance). Experience in internal and external stakeholder coordination of great added value. Excellent knowledge of UNHCR programme, procedures, processes and exposure to provision of support services in an international organisation. Deep knowledge of humanitarian assistance and UN environment.

Functional Skills

PS-Partnerships / Individual Giving Fundraising Programmes;

PS-Leadership of fundraising teams;

PS-Emergency Fundraising;

PS-Private sector fundraising and partnerships;

SO-Networking;

CO-Drafting and Documentation;

CO-Strategic Communication

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Judgement and Decision Making

Empowering and Building Trust

Managing Performance

Cross-Functional Competencies

Change Capability and Adaptability

Planning and Organizing

Analytical Thinking

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The desired candidate should have global field experience – at least two regions with hotspots and should have external relations experience. The ideal candidate should have led the crafting and implementation of fundraising strategies, worked in public information or communications roles, and demonstrated coordination with internal and external partners.Required languages (expected Overall ability is at least B2 level):

Desired languages

Operational context

Nature of Position:

UNHCR is engaged in a large number of emergencies and protracted crises each year, with the number of refugees, internally displaced and stateless persons growing exponentially. All the while there seems to be fewer solutions and options available to refugees and other displaced and affected populations. The scope of both the emergency and normal operations exceed the funds available, and UNHCR has to expand its efforts to raise funds from diversified sources. Capitalizing on such emergencies in a timely and efficient manner is key and requires organisational commitment and engagement.

UNHCR 's capacity needs to be beefed up to adequately leverage these key emergency moments, and ensure UNHCR 's senior management, communications, Regional Bureaus, Country Operations, and HQs Divisions are all aligned and well-coordinated to fundraise in times of crisis rapidly and efficiently. DER and UNHCR’s overall external engagement colleagues, particularly those responsible for donor relationship management and resource mobilization, are aware of upcoming, breaking, and ongoing emergencies, and are well prepared to quickly respond through targeted, nimble and integrated external engagement approaches.

The Senior Emergency Fundraising Officer (P4) works in the Division of External Relations, leads the DER Emergencies and External Engagement Section, and coordinates across DER Services and Sections (Private Sector Partnerships Service, Donor Resources and Resource Mobilisation Service, Global Communication Service and more), DESS, other Divisions in HQ and with Regional Bureaus and Country Operations. This will entail constant liaison and follow up with a number of key actors; and following news, key developments, analytics and more on a regular basis. The Senior Emergency Fundraising Officer will make sure well-functioning systems are in place, which connect, bring together and ensure the right support from key actors for a well-oiled preparedness and response organisation wide.

Additional Qualifications

Skills

Education

Bachelor of Arts (BA): Communication, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Social ScienceCertifications

Work Experience

Competencies

Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Planning & organizing, Teamwork & collaborationUNHCR Salary Calculator

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