Senior Emergency Communication Manager

Contract

This is a P-5 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 10 years of experience, depending on education.

Salary

The salary for this job should be between 144,241 USD and 180,766 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVES OF THE PROGRAMME

Emergency Communication is one of the central communication priorities for WHO in the Eastern Mediterranean Region (EMR) and is an integral part of the Department of Communications, Resource Mobilization and Partnerships (CRP).

The Emergency Communication Programme’s Strategic Objective is to reinforce WHO’s role as the trusted health authority, and to share evidence-based health information in the Region and engage in communication interventions in the context of health emergencies, health responses in humanitarian settings, fragile and conflict affected settings, and pandemic preparedness and response.

The program’s specific objectives are to: • Reach the public, donors, media and other stakeholders with accurate, timely and appealing information through traditional and innovative platforms to:  promote WHO’s impact and credibility as the leading voice for public health  highlight heath needs across the region though human stories  communicate health risks and dispel misinformation. • Enhance WHO’s capacity to communicate for health, foster partnerships with the media and other key stakeholders, and attract resources for strategic priorities • Reaffirm WHO staff’s knowledge of and pride in the work of the Organization • Advise senior management on issues that affect WHO’s reputation and credibility • Strengthen Communication for Health (C4H) strategy and application of behavioural insights and sciences to WHO Emergency Communication in the region • Facilitate capacity building of key internal and external partners and stakeholders on impactful Emergency Communication • Help design of, and monitoring against relevant Key Performance Indicators for Emergency Communication

DESCRIPTION OF DUTIES 1. Lead and coordinate proactive coherent regional Communications strategies to increase the awareness coverage of CRP goals, work and achievements. 2. Provide technical guidance to senior management on strategic communications responses to public health emergencies, as well as to public opinion and concerns; building with media long-term relations. 3. Oversee the development and dissemination of technical and non-technical articles and success stories and the preparation of responses to articles as relevant. 4. Coordinate media events, information briefings and other international events. 5. During graded emergencies, liaise with communications project manager to strategically disseminate information, in 3-level coordination with WHE, CRP, and HQ Emergency Comms (WHE) and Coordinated Resource Mobilization (CRM). 6. Provide guidance and support to Regional and Country Offices teams in building communications capacity, developing communication strategies and ensuring their implementation. 7. Act as Donor visibility focal point, in collaboration with CRP Resource Mobilization team and provide support to resource mobilization efforts through research and message development. 8. Provide support to multi-disciplinary and cross-cutting approaches and activities to facilitate full participation within and outside WHO/WHE and key partners. 9. Provide leadership to staff under his/her responsibility; ensure their continuous training and development; promote a culture of high performance, ethical behaviour and integrity in accordance with the Organization's Policies, Rules and Procedure.

REQUIRED QUALIFICATIONS

Education

Essential: An advanced university degree (Master’s degree) in communication, journalism, political science, international relations, health communications or related field.

Desirable: Studies or experience-based knowledge of communications techniques and media relations. Studies or degree in public health. Experience of film or video production.

Experience

Essential: At least 10 years of combined relevant experience (national and international) as a journalist or in a media organization (television, radio and/or print) or in an organization involved in information and communications projects and/or tactics related to humanitarian crises and response relief interventions. Experience in Emergency Communications related to health in a country and/or regional context with minimum 5 years in an international and/or multicultural setting. Demonstrable team management track record.

Desirable: Experience in planning and implementing media and communications projects tactics, and humanitarian projects including the development of audio and visual materials and tools, speeches or campaign writing, elaboration of brochures, pamphlets and documentaries (written, film or others). Experience in similar positions in the UN or NGOs. Knowledge or understanding of WHO mandate and goals. Practical experience with social and behavioural change communication.

Skills

• Ability to write well in English and produce engaging communication materials. • Proven skills in the development and implementation of communication/media products and tactics showcasing the organization’s work and impact. • Excellent interpersonal skills complemented by the ability to conceptualize ideas and advocate consensus. • Excellent presentation skills. • Demonstrated ability to work under pressure to achieve multiple deadlines. • Ability to "think out of the box" and make innovative proposals to extend reach. • Knowledge or understanding of WHO mandate and goals in the emergency incident management context. • Knowledge of public health sector and issues. • Demonstrated ability to work within an emergency context at the country level.

WHO Competencies: WHO global Competencies model at http://www.who.int/employment/WHO_competencies_EN.pdf?ua=1

1. Teamwork* 2. Respecting & promoting individual and cultural differences* 3. Communication* 4. Moving forward in a changing environment 5. Producing results 6. Creating an empowering and motivating environment

Use of Language Skills

Essential: Excellent knowledge of English.

Desirable: Working knowledge of a second UN language, especially Arabic or French, would be an asset.

REMUNERATION WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 92,731 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2050 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

· This vacancy notice may be used to fill other similar positions at the same grade level

· Only candidates under serious consideration will be contacted.

· A written test and/or an asynchronous video assessment may be used as a form of screening.

· In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net. Some professional certificates may not appear in the WHED and will require individual review.

· According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

· Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and E-Manual.

· The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

· The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion ) are strongly encouraged to apply.

· Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]

· An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values ) into practice.

· WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

· WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

· WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

· The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

· For information on WHO's operations please visit: http://www.who.int

· Staff members in other duty stations are encouraged to apply.

· Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service.

· Candidates appointed to a fixed-term position in the Professional category with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

· Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

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