Senior Developer (Salesforce)

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background information - ITG

Background Information – UNOPS

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries to achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

UNOPS has operated as a self-financing entity within the UN system since 1994. Throughout this time, UNOPS has successfully delivered services to other UN entities as well as a variety of partners. UNOPS has, over the years, undertaken the delivery of increasingly complex engagements such as project implementation services for large physical infrastructure projects, multifaceted public health projects, and highly complex procurement assignments.

UNOPS is navigating a period of transformational change internally across all areas of the organization. Together with the steadily increasing size of UNOPS portfolio, UNOPS leadership structures, management practices, oversight mechanisms, as well as UNOPS ability to collaborate and manage knowledge, are being reshaped and improved through this process.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

The UNOPS Information Technology Group (ITG) unit is focused on innovation and harnessing cutting-edge technology to deliver solutions to UNOPS that truly address business needs. Working with UNOPS IT Group is a unique opportunity to deliver systems to users around the world - making an impact on development and solving practical problems for the UNOPS workforce and thereby help people build better lives and countries achieve peace and sustainable development.

ITG’s goal is to provide greater effectiveness, efficiency, and differentiation to UNOPS products and services. UNOPS IT Group is responsible for architecting, designing, delivering, and managing all UNOPS IT infrastructure and business applications. The unit includes Enterprise Architects, Business Analysts, Solutions Designers, Developers and QA Testers from all around the world who are based primarily in Denmark and Thailand.

In order to increase its impact in the world, UNOPS is embarking on a Process Innovation and Digitalisation journey. The PID Programme is expected to last four years. Working closely with the UNOPS Information Technology Group (ITG), it will simplify the processes through which UNOPS delivers support in more than 80 countries, and introduce digital technologies and solutions to support the work of frontline teams and partners. It will also improve UNOPS’ collection and use of data, capacity for foresight, capacity for planning, knowledge management, and reporting.

Under the supervision of the Product Manager, or the relevant Project Manager, the Senior Developer works closely with other members of the ITG team to undertake developments in order to deliver business solutions.

Functional Responsibilities

The Senior Developer will primarily focus on:

1. Developing business applications

2. Technical review and testing

3. Knowledge management and innovation

1. Develops business applications through the production of code artefacts

• Implements web applications through the development of code artefacts by utilising the Salesforce platform

• Analyses, designs, coordinates and develops detailed technical specifications and translates them into solutions

• Develops new modules / functionality within existing systems
• Ensures optimal performance, scalability, and usability of business applications by adhering to established and evolving architectural standards developed by the Enterprise Architecture team and Platforms team
• Maintains detailed technical documentation

2. Performs technical review and testing of code for business applications

• Reviews own and other team members / external developers code to ensure quality and adherence to coding standards and practices instituted within the team
• Undertakes unit and other forms of technical testing of business applications, ensuring that business applications work as intended and making sure the applications are optimised in terms of performance and usability. Suggests new approaches and/or tools that may be used to improve testing
• Performs technical testing of existing or new functionality and when upgrades / patches are applied
• Assists the Testing and Quality Assurance team in troubleshooting anomalies, understanding impacts and identifying solutions to bugs or gaps in functionality
• Adequately documents all work activities, including code specifications and test plans

3. Embeds relevant knowledge management and innovation

• Contributes ideas, concerns and suggested approaches during technical design sessions with other developers
• Contributes to the specification of web applications, ensuring high graphical and UX standards are met and brand consistency is adhered to as specified by the Enterprise Architecture and Platforms team
• Contributes through evidence-based opinions during UX design sessions with other developers and provides feedback to the Enterprise Architecture and Platforms team on established design standards
• Stays up to date with emerging technologies and where appropriate, advocates for their consideration
• Advocates for the development of new, innovative concepts that could be implemented in addition to or as a replacement for existing solutions

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education: - Master’s Degree, preferably in Business Administration, Computer Science or other relevant discipline is required. - A Bachelor’s degree in combination with additional two years of experience may be accepted in lieu of master’s degree. - Secondary education in combination with additional six years of experience may be accepted in lieu of a master's degree

Experience:

• Minimum 3 years of professional developer experience with Salesforce is required
• Proficiency in Apex is required
• Knowledge of GitHub, especially in regard to Salesforce scratch orgs and commits is desirable.
• SOQL skills (experience with Salesforce SQL) are required
• Experience with developing business applications within large and complex enterprise IT environments would be a distinct advantage
• Experience in Mulesoft API will be a distinct advantage

Language requirements:

Full working knowledge of English is required

Contract type, level and duration

Contract type: Individual Contractor Agreement - ICA Contract level: I-ICA1 Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

There is an opportunity for the selected candidate to relocate to Copenhagen as duty station.

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx