Senior Data & Reporting Officer

Job Description

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

CONTEXTUAL BACKGROUND

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis. With a rapidly expanding portfolio, supported by more than 3,000 staff and workers in the region, IRC is undertaking programs in Syria and the neighboring countries of Iraq, Lebanon and Jordan in the fields of health, child protection, education, women’s protection and empowerment, NFI and food distribution, cash assistance, water and sanitation, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.

Job Overview/Summary

As part of IRC’s MEAL unit, the Senior Data & Reporting Officer will be responsible for supporting the NWS hub programme teams with the proper roll-out and implementation of the Syria Country Programme (CP) Data handling and guidelines and other data and information related best practices. Reporting to the NWS Snr. MEAL Manager and in coordination with the Amman based IM & T4P Manager, the Senior Data & Reporting Officer will support Data and Digital Literacy initiatives in NWS and support the scale-up of innovative and digital data management solutions.

Major Responsibilities

Technical Support (70%)

· Cover for the sector IM Officer (Protection, Economic Wellbeing/ERD, Education/ECD, and Health) as needed and in coordination with the Snr. MEAL Manager;

· Support the testing of Digital/Mobile Data Capture (MDC) surveys and provide feedback to the (Amman) strategy IM team;

· Support sectors with designing surveys and forwarding MDC surveys building requests to the IM strategy team;

· Supporting the testing and development of new or modified data management solutions/systems (E.g. Health Information Management System, GBVIMS, CPIMS, etc.) and provide feedback to the IM team for improvement;

· Support the Senior M&E Manager, and Senior Client Responsiveness (CR) Officer with data analysis requests;

· Provide feedback to the IM team on the development of MEAL/IM SOPs and guidelines;

· Support the program data management staff, programs’ staff and partners in the use of the new technology systems and tools;

· Adhere to the responsibilities clarified in the RACI (Responsible, Accountable, Consulted, and Informed) matrix;

Reporting and Coordination (20%)

· Systematically review datasets for deficiencies or errors based on data quality SOPs and advising on correcting any incompatibilities where possible;

· In coordination with the strategy IM team, follow-up with sector IMs to ensure timely reporting into the Syria CPs Aggregated Data Management System (ADMS);

Capacity Building (10%)

- Provide mentorship to the program and partners’ staff in relevant technical and management competencies;

· Support the IM strategy team with the organization of digital and data literacy sessions for all IRC and partner staff based on a pre-set capacity building plan;

Key Working Relationships

Position Reports to: Senior MEAL Manager

Position directly Supervises: None

Position Technically Supervises: None

Qualifications

- A University degree in a relevant field (such as: statistics & data management, social science, public health, development economics, or a related subject area) – a technical degree together with additional relevant work experience may substitute for education. - A Minimum 3 years of working experience in Information Management or related functions. - Proficiency and experience with mobile data collection tools as well as proficiency with Microsoft Excel. - Demonstrated analytical, systematic-thinking, and problem-solving skills. - Self-motivated with good organization and planning skills

· Strong computer literacy with Microsoft Office (in particular, Excel);

· Experience using Arc/QGIS is desired

· Experience with Mobile Data Capture (MDC) tools and implementing MDC surveys;

- Proficiency in English and Arabic, both written and spoken.

At IRC - we are committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment.

We acknowledge and honor the fundamental value and dignity of all individuals. We are an Equal Opportunity Employer and consider all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, marital status, veteran status, disability or any other human demographic.

At IRC - we are committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment.

We acknowledge and honor the fundamental value and dignity of all individuals. We are an Equal Opportunity Employer and consider all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, marital status, veteran status, disability or any other human demographic.

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing, and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate, and retain qualified national staff in our programs.

Gender Equality: IRC is committed to narrowing the gender gap. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Client Responsiveness: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Diversity and Inclusion: at IRC, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.