Senior Communication Associate (Digital Media), GS-7, Belgrade, Serbia

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UNICEF - United Nations Children's Fund

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Application deadline 2 years ago: Tuesday 15 Mar 2022 at 22:55 UTC

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Contract

This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about G-7 contracts.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of nationality, religious and ethnic backgrounds, gender identity and sexual orientation, as well as persons living with disabilities, to apply to become a part of the organization. UNICEF’s office is accessible to a certain extent, and employees are entitled to reasonable accommodations that are needed for ensuring equitable working conditions.

Under the close supervision of the Communication Officer, the Digital Media Associate will support to develop, plan, implement, monitor and evaluate a digital media strategy that is dynamic and engaging and aligned with the Communication and Advocacy Strategy, with the aim of promoting the respect for the rights of children, youth and women, mobilizing public support of UNICEF’s mission in Serbia through digital channels, and enhancing the organizations’ credibility and brand among digital audiences.

Key functions and accountabilities:

  1. Support the design, development and implementation of dynamic, interactive and meaningful digital content strategies to sustain daily community management, youth related content on UNICEF Serbia social media and website, content related to ongoing campaigns and UNICEF Serbia’s areas of focus.
  2. Support planning, developing and implementing the social media presence, in line with UN and UNICEF policies and procedures.
  3. Plan and manage social media and website engagement initiatives, including but not limited to, the use of “live” coverage and activations on social media platforms, user-generated content calls to action, and others.
  4. Support digital media editorial planning and processes by collaborating closely with relevant colleagues and consultants.
  5. Lead on the writing of digital media packs, crafting engaging content from key messages aimed at different audiences.
  6. Liaise and work with graphic designers, consultants and agencies as needed, to produce visuals, infographics and videos for social media and UNICEF Serbia website.
  7. Update, maintain and monitor the website for reliability, consistency, quality and up-to-date information to increase traffic and effectiveness.
  8. Support monitoring of and reporting on digital and social media presence and results, and provide recommendations on tactics to improve UNICEF Serbia digital communication.
  9. Monitor and prepare reports on social media and website key performance indicators for UNICEF Serbia’s Annual Report, Annual Management Plan, donor reports.
  10. Identify new opportunities to continually improve our presence across digital platforms to deepen engagement with supporters, particularly young people, making use of digital insights through available analytical tools.
  11. Provide administrative support to the Communication section, including related to financial transactions.
  12. Perform any other related duties and responsibilities assigned as required.

Knowledge/Expertise/Skills required:

  • Secondary school degree. University level degree in social sciences, marketing, journalism, communication, or any other related field of discipline relevant to the job is an asset.
  • At least seven years of relevant professional work experience in content management, as well as maintaining and coordinating digital and social media channels.
  • Knowledge of current theories and practices in digital communication research planning and strategy.
  • Knowledge of the fundamentals of working in various media formats – print, audio, video, web, etc.
  • Experience in planning, implementing and assessing social media strategies.
  • Expertise in graphic design for digital media purposes and creation of infographics and presentations (Photoshop, Canva, PSD, AI or similar).
  • Basic or intermediate knowledge of Adobe Premiere or other editing programme.
  • Experience in reporting on qualitative and quantitative analytics using management tools of social networks (Hootsuite, Tweet Deck, Later, Icon Square, Google Analytics).
  • Experience in the use of content management systems (CMS) such as WordPress and Drupal. Knowledge of Drupal will be considered as an asset.
  • Knowledge of social media listening and monitoring tools are assets.
  • A high level of ethical awareness and integrity.
  • A result-driven attitude with the ability to manage ambiguity.
  • Work experience in an international organization or UN agency is desirable.
  • Fluency in Serbian and English languages is required.

Important notes:

  • Incomplete applications will not be taken into consideration.
  • Only short-listed candidates will be contacted.

For every child, you must demonstrate UNICEF's core values of Care, Respect, Integrity, Trust and Accountability.

UNICEF has a zero-tolerance policy on sexual exploitation and abuse, and on any kind of harassment, including sexual harassment, and discrimination. All selected candidates will therefore undergo reference and background checks.

Added 2 years ago - Updated 2 years ago - Source: unicef.org