Senior Child Protection Assistant

Assist in child protection measures and engage communities effectively.

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UNHCR - UN High Commissioner for Refugees

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Overview

Assist in child protection measures and engage communities effectively.

You have:

  • 2 years of relevant work experience with a High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
  • 2 years of previous work experience relevant to the function of child protection
  • Experience with child protection case management
  • Knowledge of UNHCR child protection policies and tools
  • Knowledge of local child protection laws
  • Understanding of displacement and protection issues including GBV
  • Completed Protection Learning Programme.
  • Knowledge and experience of participatory approaches to engage with and mobilize communities
  • Experience working with marginalized groups

Hardship Level (not applicable for home-based)

A (least hardship)Family Type (not applicable for home-based)

FamilyStaff Member / Affiliate Type

UNOPS LICA5Target Start Date

2025-07-31Deadline for Applications

August 3, 2025Terms of Reference

Experience with child protection case management. Knowledge of UNHCR child protection policies and tools including the UNHCR Best Interests Procedures Guidelines, and interagency child protection Minimum Standards, Guiding Principles and GBV case management standards. Knowledge of local child protection laws, policies and services. Knowledge and experience of participatory approaches to engage with and mobilize communities. Understanding of displacement and protection issues including GBV, education and the application of the Age, Gender and Diversity Policy. Completed Protection Learning Programme. Experience working with marginalized groups. Knowledge of protection information management tools, including but not limited to proGres and/or CPIMS.Standard Job Description

Senior Child Protection Assistant

Organizational Setting and Work Relationships UNHCR is committed to the effective protection to children of concern, with children representing more than half of the persons falling under its mandate. UNHCR adopts a rights and community-based approach to address the protection needs of children, with a strong emphasis on inclusion within national child protection, child friendly procedures and working with other sectors to protect children including education. Child protection is recognized as global organizational priority for UNHCR. Dedicated child protection positions are needed to provide technical support to improve UNHCR's operational capacity to deliver effective protection to children, adolescents and youth of concern. The Senior Child Protection Assistant normally reports to a higher-grade Protection or Child Protection colleague responsible for child protection. S/he monitors child protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff. The Senior Child Protection Assistant is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (children, women, marginalized groups) and is responsible for implementation of Best Interests Procedures for children at risk in their area of responsibility, under the guidance of the supervisor. S/he identifies opportunities to mainstream Child Protection methodologies and integrate protection safeguards in operational responses in all sectors and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor. The Senior Child Protection Assistant also ensures that persons of concern under area of responsibility are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties Needs identification, Strategy and Advocacy - Contribute to assessing child protection issues through multi-sectoral and protection specific assessments. - Facilitate consultation with children, youth and communities to inform child protection strategy and programme activities. - Contribute to the formulation of child protection strategy and planning. - Ensure compliance with UNHCR's child protection policy, priorities and commitments, as well as other aligned policies on age, gender, diversity (AGD) and accountability to affected populations (AAP), GBV, gender equality, disability and youth empowerment. - Undertake consultation with children, youth and communities and provide information on appropriate and meaningful approaches for their effective participation and programmatic responses on child protection issues. - Provide input to Protection Unit to inform advocacy to address key child protection concerns.

Programme planning and implementation - Engage children, youth and communities in the implementation of child protection activities, provide information to children, youth and communities about child protection services and monitor and report on needs and issues to inform the Operations Response. - Conduct Best Interest Procedures for individual children at heightened risks and prepare Best Interests Determination report, when required. - Participate in the Best Interests Procedure Case Conferences and BID panels and draft associated documentation as required. - Implement child protection SOPS and ensure up to date and effective referral to key services. - Store and update child's case file in UNHCR data bases in accordance with UNHCR standards. - Engage with children, youth and community members in identifying community-based child protection activities. - Monitor and support appropriate care arrangements for unaccompanied and separated children and referral of children to ICRC or other relevant partners for establishment of family linkages. - Regularly report on emerging protection issues and concerns voiced by children, youth and communities and assist in drafting reports, compiling and preparing data for the protection unit/section. - Provide functional guidance to UNHCR and partner staff involved in child protection activities.

Partnership, coordination and capacity building - Assist the Child Protection interagency coordination and information management activities as needed. - Provide technical support and monitoring to child protection partners. - Support in implementing learning activities for UNHCR and partners staff and communities.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education Not applicable.

Certificates and/or Licenses Not specified

Relevant Job Experience Essential 2 years of previous work experience relevant to the function of child protection in a local context and having experience in the field of child protection prevention and response, broader protection or social work involving empowerment of women and girls, gender, child protection, mental health, counselling and working with survivors, humanitarian and development issues. Skills and experience in interviewing and working with children and families.

Desirable Experience with child protection case management. Knowledge of UNHCR child protection policies and tools including the UNHCR Best Interests Procedures Guidelines, and interagency child protection Minimum Standards, Guiding Principles and GBV case management standards. Knowledge of local child protection laws, policies and services. Knowledge and experience of participatory approaches to engage with and mobilize communities. Understanding of displacement and protection issues including GBV, education and the application of the Age, Gender and Diversity Policy. Completed Protection Learning Programme. Experience working with marginalized groups. Knowledge of protection information management tools, including but not limited to proGres and/or CPIMS.

Functional Skills IT-Computer Literacy PR-Child Protection Information Management System PR-Child Protection Case Management and Best Interests Procedures (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

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Desired Languages

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Additional Qualifications

Skills

IT-Computer Literacy, PR-Child Protection Case Management and Best Interests Procedures, PR-Child Protection Information Management SystemEducation

Certifications

Work Experience

Other information

This position doesn't require a functional clearance Remote

No

Potential interview questions

Can you describe your experience with child protection case management? This question assesses your direct experience and understanding of child protection protocols. Provide specific examples of your experiences, detailing the context and your responsibilities.
How do you ensure effective engagement with marginalized communities? The interviewer seeks to understand your approach to inclusivity and community involvement. Pro members can see the explanation.
What challenges have you faced in child protection services, and how did you overcome them? Pro members can see the explanation. Pro members can see the explanation.
What is your understanding of the UNHCR's child protection policy? Pro members can see the explanation. Pro members can see the explanation.
Describe how you handle sensitive information when working with children. Why is this important? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of how you involved children in decision-making processes? Pro members can see the explanation. Pro members can see the explanation.
What techniques do you use to ensure that your reports reflect the views and voices of children and families? Pro members can see the explanation. Pro members can see the explanation.
How would you address a situation where a child's protection needs are not being met by local authorities? Pro members can see the explanation. Pro members can see the explanation.
Added 10 months ago - Updated 10 months ago - Source: unhcr.org