SAS Supervisor

Manage staff and departmental operations for SAS programs, ensuring compliance and effective service delivery.

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IRC - The International Rescue Committee

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Overview

Manage staff and departmental operations for SAS programs, ensuring compliance and effective service delivery.

You have:

  • Bachelor’s degree required, preferably in social work, international relations, or other relevant field; graduate degree preferred.
  • 2 or more years of progressive experience in nonprofit program development and management
  • Grant writing experience preferred
  • People management experience strongly preferred
  • Familiar with federally funded refugee/asylee/immigrant casework programs, with an understanding of strategies and best practices that build self-sufficiency
  • Excellent written and oral communication skills in English; Bi-lingual abilities in a refugee language helpful
  • Superior time management and organizational skills
  • Ability to effectively communicate in a cross-cultural environment
  • Computer literacy required
  • Must have reliable transportation and maintain valid driver’s license and insurance coverage and be able to provide evidence of such to the IRC

Major Responsibilities:

Responsibilities include, but are not limited to:

Staff and Departmental Management

- Provide supervision to staff across SAS programs (Afghans, Legal Navigation, Abilene CW and PB CW) and hold regular 1:1 meetings including coaching staff - Evaluate and report on staff performance. - Lead and facilitate team meetings and staff trainings. - Provide career development and learning opportunities to build the service delivery leadership strengths of all within the department. - Ensure compliance of self and team with all policies, procedures and protocols of the agency. - Work with staff to ensure implementation of SAP objectives - Collaborate with Resettlement Manager on placement strategies, overall enrollment targets etc. - Pursue funding for the department through support in grant applications activities.

SAS Case Work Services

- Manage the delivery of services to clients in the Permian Basin (up to 20% of a case load) - Complete Intake and establish eligibility - Complete a service plan and follow up on services - Complete documentations adhering to grant requirements

Compliance & Documentation

- Implement and manage processes and procedures to ensure compliance with all program requirements; coordinate preparation for audits of casework services as needed. - Review data produced by the casework team to measure progress towards monthly targets and scan for any anomalies that need additional attention.

Team/Office Participation

- As part of Abilene Senior Management Team, develop, implement and monitor Strategic Action Plan - As part of Abilene Senior Management Team, review funding gaps within the office and provide support with grant development, or develop grants as appropriate - Participate in program meetings, staff development activities, and other duties as assigned. - Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments. - Comply with all policies, procedures and protocols of the agency.

Job Requirements:

- Bachelor’s degree required, preferably in social work, international relations, or other relevant field; graduate degree preferred; - 2 or more years of progressive experience in nonprofit program development and management - Grant writing experience preferred - People management experience strongly preferred - Familiar with federally funded refugee/asylee/immigrant casework programs, with an understanding of strategies and best practices that build self-sufficiency - Excellent written and oral communication skills in English; Bi-lingual abilities in a refugee language helpful - Superior time management and organizational skills - Ability to effectively communicate in a cross-cultural environment - Computer literacy required

Working Environment:

- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer the following benefits to short term employees in the US: 403b retirement savings plans with immediately vested matching, sick leave, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Qualifications

Potential interview questions

Describe a time you managed a nonprofit program successfully. What were the key factors to your success? Interviewers want to assess your experience in program management and your understanding of nonprofit operations. Focus on specific examples of challenges faced, strategies implemented, and outcomes achieved.
How do you ensure compliance with grant requirements in your previous roles? This question assesses your familiarity with compliance protocols and grant management. Pro members can see the explanation.
Explain how you handle team conflicts and ensure effective collaboration. Give an example. Pro members can see the explanation. Pro members can see the explanation.
Can you describe your experience with cross-cultural communication in your previous roles? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to support staff development and mentorship? Pro members can see the explanation. Pro members can see the explanation.
Tell us about your grant writing experience. What steps do you take to prepare a successful proposal? Pro members can see the explanation. Pro members can see the explanation.
Give an example of how you ensured a project met its targets. What metrics did you use to measure success? Pro members can see the explanation. Pro members can see the explanation.
What are your methods for monitoring and reporting on team performance? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 11 months ago - Source: rescue.org