Sales Manager
Manage sales agents and execute strategies to increase household waste service subscriptions.
Overview
Manage sales agents and execute strategies to increase household waste service subscriptions.
You have:
- University degree (Bachelor's or higher).
- Significant experience in sales, marketing, or business management.
- Proven experience in community development and collaborating with local authorities.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- Ability to use smartphones and mobile applications for data collection and reporting.
- Proficiency in reading and writing in both Khmer and English.
- Must own and be able to ride a motorcycle for frequent field travel.
Description
PURPOSE
The SAAT project (Sustainable Access & Action for Transforming Waste) aims to expand access to sustainable solid waste collection services in rural Cambodia through market-based approaches, working with local entrepreneurs to strengthen waste management systems.
The Sales Manager is a critical leadership role responsible for driving the project's reach by leading a dedicated sales department. The primary purpose of this position is to manage sales agents and execute strategies to increase household waste service subscriptions, ensuring the project meets its targets and supports the growth of sustainable waste collection markets.
RELATIONSHIPS
The Sales Manager is a vital leadership member of the provincial implementation team and reports directly to the Implementation Manager. The Sales Manager will directly supervise all program Sales Agents (4). This position works in frequent coordination and collaboration with the wider SAAT project team, the Monitoring, Evaluation, Research and Learning (MERL) team, and local authorities at the village, commune, and district levels. Additionally, the Provincial Sales Manager builds and maintains professional relationships with external stakeholders, including NGOs and other relevant organizations active in the project area.
RESPONSIBILITIES
Team Management and Strategy
- Collaborate with the Implementation Manager to establish monthly and quarterly sales goals.
- Supervise Sales Agents to solve field-level problems and ensure sales targets are achieved.
- Lead the recruitment of sales staff and provide ongoing support through field training, one-on-one coaching, and team sales meetings.
- Work alongside sales teams in the field to refine techniques and improve performance.
Project Monitoring and Analysis
- Facilitate the organization and presentation of sales performance data in coordination with the MERL team.
- Conduct daily analysis of sales situations across different teams to identify facts and reasons behind high or low performance.
- Utilize digital tracking systems to monitor customer acquisition and field activities.
Stakeholder Collaboration
- Build and maintain productive relationships with local authorities, including village and commune chiefs, to support sales activities.
- Represent the project at relevant meetings hosted by provincial, district, or commune authorities and other stakeholders.
- Coordinate with other NGOs and organizations to ensure synergistic efforts in the project area.
Financial and Administrative Management
- Develop and execute operational budget plans in alignment with project goals and reasonable spending.
- Ensure all team expenses and receipts are accurate, justified, and consistent with iDE Finance policies.
- Oversee the attendance of the district sales team at weekly and monthly meetings.
- Support Sales Agents with administrative needs by coordinating with the project’s finance and administrative personnel.
Benefits
DURATION AND COMPENSATION
The initial duration for this position is one year, with a high likelihood of extension based on performance and project duration. The salary for this position is subject to negotiation and benefits are standard based on iDE policy. Please note that official appointment to this position is contingent upon final project contract approval.
FAMILY FRIENDLY ENVIRONMENT
iDE is more than just a workplace; we are a family. We respect, support, and appreciate one another. We aim to balance our mission with the health and wellbeing of our team, and we strive to create a work environment that values and supports your personal and family life.
DIVERSITY
iDE takes pride in our talented and diverse workforce. Minorities, women, and individuals with disabilities are strongly encouraged to apply. Hiring, promotion, and compensation of employees are conducted without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
HOW TO APPLY
Applications should be submitted via iDE’s online application portal: Workable, with the deadline on 22 June 2026. The application will be assessed on a rolling basis. iDE may close the application early should the candidate has been identified.
Requirements
Qualifications & Skills
- Education: University degree (Bachelor’s or higher).
- Experience: Significant experience in sales, marketing, or business management.
- Community Engagement: Proven experience in community development and collaborating with local authorities.
- Technical Skills:
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- Ability to use smartphones and mobile applications for data collection and reporting.
Ability to compile and analyze basic operational data and reports.
Communication:
- Proficiency in reading and writing in both Khmer and English.
Experience in organizing and leading meetings or discussions with rural households.
Logistics: Must own and be able to ride a motorcycle for frequent field travel.
Personal Attributes
- Communicative: Excellent communication, presentation, and interpersonal skills.
- Collaborative: Thrives in a team-based environment where ideas build upon one another.
- Curious: Motivated by learning and open to new ways of working and thinking.
- Resilient: Able to work effectively under pressure and meet challenging targets.
- Ethical: Demonstrates high levels of honesty, integrity, and a strong work ethic.
- Empathetic: High level of empathy, care, respect, and patience for both staff and community members.
Potential interview questions
| Describe your experience in leading a sales team and the strategies you implemented to achieve sales targets. | The interviewer wants to evaluate your leadership skills and effectiveness in managing a sales team. | Discuss specific strategies and outcomes, highlighting your role in motivating the team. |
| How have you engaged with local communities to foster relationships that support project goals? | Understanding community dynamics is crucial for this role; the interviewer seeks your experience in community engagement. | Pro members can see the explanation. |
| What techniques do you use to analyze sales performance data, and how do you apply this analysis to improve results? | Pro members can see the explanation. | Pro members can see the explanation. |
| Provide an example of a challenging target you had to meet and how you managed to achieve it. | Pro members can see the explanation. | Pro members can see the explanation. |
| What role do communication and presentation skills play in your management style? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle conflicts within your team to maintain a collaborative environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you describe your experience with budget management in previous roles? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to ensure that your team remains motivated and engaged? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 15 hours ago
-
Updated 5 hours ago
-
Source:
ideglobal.org
