Safeguarding Manager

IRC - The International Rescue Committee

Open positions at IRC
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Job Description


The Safeguarding Manager will work under the supervision of the Safeguarding Coordinator and will act as Coordinator in her/his absence. The Safeguarding Manager will support prevention and risk mitigation efforts introduced by the Ukraine Country program. S/he will support reporting systems and ensuring appropriate response for survivors when abuses do occur. The Safeguarding Manager will also collaborate closely with the Safeguarding focal points nominated in each field office and IRC’s implementing partners.

The Safeguarding Manager is central role which supports all activities implemented by IRC in Ukraine. The position will be based in one of IRC’s offices (Kyiv, Dnipro, Kharkiv, or Odesa) depending on the successful candidate’s choice and will imply regular travels to field offices (minimum quarterly visit to each office).

REPORTING RELATIONSHIPS AND COORDINATION: Managerial/Technical Supervision by: Safeguarding Coordinator Technically Supervises: N/A – but will collaborate with a group of Safeguarding focal points Key Interfaces: All Departments at IRC, IRC implementing partners

RESPONSIBILITIES Staff and partner capacity building In close collaboration with the HR Department and partnership team, • Support the development and contextualisation of training materials for staff and affiliated (including daily workers) • Conduct online and face-to-face training for staff in all office locations • Ensure a coordinated and well-tracked system to track orientation of newly hired staff, enumerators, incentive workers, etc • Assist the Safeguarding Coordinator in identifying trainings needs and gaps, including for refreshers and complementary training in all office locations • In the absence of the Safeguarding Coordinator, conduct the online induction on Safeguarding to new staff. • Work with safeguarding focal points to design and disseminate key messages on IRC’s safeguarding framework to be shared to all staff through various means • Ensure all safeguarding communication materials on office locations are systematically displayed and updated as required.

Community reporting and awareness raising Under the supervision of the Safeguarding coordinator and in collaboration with various departments (namely programme and client responsiveness) at field and coordination level, • Design, update and disseminate contextualized and diversity-inclusive awareness raising materials to be used by client-facing teams while engaging with affected populations • Collaborate with sectoral program managers on producing guidance documents, key messages and build capacity of client facing teams to include safeguarding key messages into existing community engagement activities • Support the implementation of the Ukraine response Feedback and Safeguarding mechanism SOP and contribute to keeping the Sensitive Registry continuously updated • Initiate safeguarding networks at community-level to strengthen collective awareness on reporting pathways • Collect direct feedback from clients through proactive channels and analyze trends. • Conduct field visit to support client-facing teams in identifying safeguarding risks.

Partner support In coordination with the programme and partnership team, • Work with IRC partners to support their own safeguarding strategies and approaches • Support the due diligence process for new implementing partners • Design, implement and update partner support plans aligned with the partners’ capacities • Participate in regular safeguarding discussions with the partners. Reporting • Can be an entry point for safeguarding violations • Support capacity-building of all staff members on how to recognize, report and address safeguarding concerns • Support in the contextualization of IRC’s global guidance on safeguarding to build the country program’s safeguarding culture • On demand, supports safeguarding focal points to deal with reports of safeguarding violations in a survivor-centred manner while maintaining confidentiality

Safeguarding incident management and survivor assistance In alignment with IRC Ukraine’s SOPs governing the safeguarding response mechanism, and upon explicit request, • Support the management of specific cases of safeguarding violations • Regularly update mapping of services available for survivors in the field office location. Building culture of safeguarding • Support Country Director and Senior Management Team to build safeguarding messaging and micro-learning into team meetings and communications to promote continuous learning • Implement learnings from past incidents to improve prevention and risk mitigation • Identify gaps and report concerns or challenges to the Coordinator • Support the Coordinator in advancing the IRC Safeguarding Minimum Standards, working with other stakeholders.

NOTE: The Safeguarding Manager will be required to manage all unforeseen issues and circumstances related to the safeguarding aspects and remain flexible to address them accordingly. S/he will work on any other related tasks assigned by the line manager. S/he will not undertake investigation into safeguarding concern.

BACKGROUND AND EXPERIENCE: • At least 4 years work experience in a similar position • Bachelor’s degree in Law, Psycho-social or similar fields and MBA degree is preferable. • Experience with client protection from abuse and exploitation, sexual violence in development and humanitarian contexts in conflict/refugee settings, and knowledge of international protection frameworks and mechanisms on safeguarding • Experience in facilitating trainings for various audience • Experience with an international NGO is an asset • Experience working with GBV/ Child Protection related programs is an asset.

FUNCTIONAL SKILLS AND EXPERIENCE: Must be capable of applying skills and knowledge in a range of capacities, including implementation, advisory functions, training and the transfer of technical knowledge and management skills to others under stressful working conditions. Proven track record in working with teams, excellent interpersonal skills, positive and professional attitude, ability to lead and work well in a team setting and with multiple partners. Strong analytical, communication and reporting skills. Demonstrated ability to handle sensitive situations diplomatically. Willingness and ability to regularly travel to other IRC field offices and field sites. Fluency in spoken and written in Ukrainian and English.

IRC is looking for a leader, committed and passionate about Safeguarding, able to make a difference.

WORK ENVIRONMENT AND OTHER RELEVANT INFORMATION • This role requires full-time work in the office or hybrid type of working is possible after probation period • Travel to other locations is needed for approximately 30% of time • Exempt from overtime • Work in the matrix organization • Fast pace of working, multitasking and stressful work • The organization cares about staff and provides flexible working options (start early-finish early, start later-finish later, remote work)

IRC employees are eligible to the following benefits:

• Competitive salary • Purposeful job and development opportunities • English classes and unlimited online training courses • Life Insurance • Medical insurance for staff and family members • 30 calendar days of annual vacation with flexibility beyond the legally set minimum requirements • Up to 10 days of paid medical leave

PROFESSIONAL STANDARDS IRC builds diverse and inclusive teams of professionals who promote team engagement, inclusion and cohesion, critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

The International Rescue Committee is determined to protect the people it serves, its staff and any person associated from all kinds of harm, abuse, and violence, including sexual exploitation, abuse and harassment. It is committed to taking all necessary preventive measures and creating an environment where people feel safe and can report misconduct. IRC workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. The IRC also operates and enforces a set of complementary institutional policies to protect clients and staff from harm and abuse through the Adult and Child Safeguarding policies, the Respect at Work and Harassment-free Workplace policies, the Anti-retaliation and Reporter Protection policy, which are complemented by the IRC Global Reporting guidelines. These commitments are accessible in English and in Ukrainian language via this link:

Where misconduct is alleged, IRC follows a Zero-tolerance approach and takes all necessary actions and corrective measures. The IRC investigation unit comprises of experts and trained investigators that ensures professional survivor-centered investigations are conducted if allegations of safeguarding violations are reported through the safe and accessible reporting channels that IRC makes available to its staff, partners, and clients. IRC is also an active member of the Inter-Agency Working Group on Protection from Sexual Exploitation and Abuse (PSEA) set-up in Ukraine.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people who are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.


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