Risk Communication and Community Engagement (RCCE) Specialist

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

Following the 3-level grading of the emergency in Ukraine on 24 February 2022, a structure has been put in place to respond to the emergency in Ukraine and surrounding countries. This includes a Communication Pillar at regional and country level.

RCCE specialists are needed in Ukraine’s surrounding countries to coordinate RCCE strategies and plans, implementing and measuring RCCE activities in the context of refugees arriving from Ukraine

Reporting to the WHO Representative (WR) and/or Head of the Country Office (HoCO), and under the regular guidance of the Risk Communication and Community Engagement Regional Adviser WHE/EURO and the Communication Manager, the volunteer is expected to deliver effective RCCE interventions informed by listening and relevant to target audience.

Coordinate the development and implementation of a RCCE action plan for the country office and in support of national authorities, as part of the health response operations to Ukraine’s emergency. This includes: • Identify key target audiences with a focus on refugees and host populations; • Use listening mechanisms and data collection and analysis methods to monitor and analyze information and address perceptions among key target audiences; • Map key areas of interest and concern in both refugees and host populations; Based on listening data, • Develop relevant RCCE messages and materials (brochures, leaflets and posters including graphic design; animated videos; radio and TV scripts; social media content), campaigns, and other initiatives, in languages and formats used by target audiences; • Respond to rumours and misinformation as needed. • Deploy RCCE messages, materials, campaigns etc. to key target audiences via trusted sources and channels. • Engage community influencers (e.g. community leaders, health mediators, faith-based organizations, civil society organizations) and co-develop and deliver effective RCCE interventions. • Measure and evaluate interventions by setting a MEL strategy. • Support WHO coordination on RCCE across UN agencies and health partners; • Report regularly on RCCE activities and issues to the IM and respective RO counterparts. • Build and maintain RCCE capacity in the country (WHO Country Office, national authorities, partners, media and other stakeholders) through trainings, coaching and on-the-job support. • Perform any other related incident-specific duties, as required by supervisors

The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies; a. Identify key target audiences with a focus on refugees and host populations; b. Use listening mechanisms and data collection and analysis methods to monitor and analyze information and address perceptions among key target audiences; c. Map key areas of interest and concern in both refugees and host populations; d. Based on listening data, • develop relevant RCCE messages and materials (brochures, leaflets and posters including graphic design; animated videos; radio and TV scripts; social media content), campaigns, and other initiatives, in languages and formats used by target audiences; • Respond to rumours and misinformation as needed. e. Deploy RCCE messages, materials, campaigns etc. to key target audiences via trusted sources and channels. f. Engage community influencers (e.g. community leaders, health mediators, faith-based organizations, civil society organizations) and co-develop and deliver effective RCCE interventions. g. Measure and evaluate interventions by setting a MEL strategy.

• Professionalism • Integrity • Teamwork and respect for diversity • Commitment to continuous learning • Planning and organizing • Communication • Flexibility • Genuine commitment towards the principles of voluntary engagement

RCCE related professional experience, part of which working in disease outbreaks or health emergencies. Proven experience in the development and implementation of RCCEs strategies and plans are essential. Knowledge or understanding of WHO mandate and goals in emergency response relief or experience in similar positions in the UNs is an asset

Other Skills (e.g. IT): Computer literacy. Excellent presentation skills, with proven ability to write in English in a clear and concise manner. Knowledge or skills in visual design. • Excellent interpersonal skills. Effective negotiation, facilitation and consensus building skills. Ability to work under pressure while producing results. Ability to “think outside the box” and to make innovative proposals related to RCCE. Tact, discretion and diplomacy. Knowledge or understanding of WHO mandate and goals in the emergency incident management context. • Sound security awareness;

Poland, officially the Republic of Poland, is a country in Central Europe. It is divided into 16 administrative provinces called voivodeships, covering an area of 312,696 km2 (120,733 sq mi). Poland has a population of over 38 million, and is the fifth-most populous member state of the European Union. Warsaw is the nation's capital and largest metropolis, and other major cities include Kraków, Łódź, Wrocław, Poznań, Gdańsk, and Szczecin.

Poland's territory extends from the Baltic Sea in the north to the Sudeten and Carpathian Mountains in the south. The country is bordered by Lithuania and Russia[d] to the northeast, Belarus and Ukraine to the east, Slovakia and the Czech Republic to the south, and Germany to the west. Poland also shares maritime boundaries with Denmark and Sweden.

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