Risk Communication and Community Engagement (RCCE) officer

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Application deadline 11 months ago: Tuesday 18 Apr 2023 at 00:00 UTC

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Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

This UNV assignment is part of WHO’s transformational agenda designed around three strategic objectives: • Focusing WHO's work on driving impact at the country level and embedding its mission and strategy in the day-to-day work and organizational culture. This work includes the workstreams focused on establishing and operationalizing an impact-focused, data-driven strategy and a new results-focused, collaborative culture. • Establishing a fit-for-purpose organization to deliver the strategy, anchored in new ways of working that are enabled by “best-in-class” processes and an aligned, 3-level operating model. • Leveraging partners and the global community to drive health outcomes, including through effective communications, new partnerships, and resource mobilization initiatives.

Underpinning all these objectives, WHO Mozambique aims to find a motivated fit-for-purpose Communications and Risk Communication and Community Engagement (RCCE) officer national UNV to support effective communications and visibility, partnerships, and social behaviour mobilization.

Within the delegated authority and under the supervision of the Incident Manager or his/her designated mandated representative(s), the UNV Communications and Risk Communication and Community Engagement (RCCE) officer will:

  1. Increase the visibility of WHO Mozambique, particularly in the health emergency response by collecting, producing, and disseminating communications resources (stories, pictures, infographics, and videos).
  2. Produce and disseminate various communication materials, including stories and news on M&E and development, outreach materials, briefings, articles, statements, situation reports, internal and external technical updates, Newsletters, dashboards, speeches, factsheets, publicity materials, videos, animations, media advisories, press releases, press/media kits, and write ups about events, for a variety of national communication channels including websites, blogs, e-news, the media and others.
  3. Ensure appropriate communications before, during and after local, regional and national events like knowledge sharing meetings, field visits, donor visits, media field visits, seminars, trainings, conferences and special events.
  4. Support communication and visibility with key stakeholders and partners (i.e., USAID/BHA, Norway, CERF, ECHO, CFE, CDC, NSAs) and WHO Mozambique.
  5. Facilitate the implementation of special media activities (on community/ provincial local radios or TV) to address public concerns and rumors, and mis/disinformation in relation to health.
  6. Develop targeted communication interventions for conflict-affected and vulnerable populations in Mozambique.
  7. Provide technical support in the engagement with communities, community leaders, non-state actors and relevant groups to combat misinformation and increase positive health behaviors.
  8. Support health cluster coordination efforts and activities related to communication and community engagement at the district, provincial and national levels.
  9. Collaborate with internal global/regional communication partners to harmonize, link and/or coordinate messaging and use of multiple media and communication platforms to enhance RCCE outreach.
  10. Participate in organizational and/or inter-agency (e.g. UN Emergency Clusters) discussions and planning to collaborate with inter-agency partners/colleagues in the planning and preparation for humanitarian situations, including disease outbreaks prevention and control.
  11. Any other related tasks as may be required or assigned by the supervisor.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take an active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end-of-assignment self-reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. • Assist with the UNV Buddy Programme for newly arrived UN Volunteers; • Promote or advise local groups in online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever possible.

• Professionalism: demonstrated understanding of operations relevant to the World Health Organization; technical capabilities or knowledge relevant or transferrable to World Health Organization procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where an appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and World Health Organization in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in the area of expertise; ability to adapt to changes in the work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including the ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;.

Communications, journalism, risk communication and community engagement and/or communications for development in an emergency-response context is mandatory.

UN Volunteer will be based in Pemba, the capital of Cabo Delgado Province Mozambique, in the north of Mozambique where a WHO office is located.

• Pemba is a Non-Family duty-station. • Cabo Delgado province is bordering Tanzania, with a population of over 2.2 million individuals according to the 2017 census. The province, considered one of the poorest in the country, was hit by cyclone Kenneth in April 2019, which affected several villages, causing material damage and the displacement of many residents. • Since October 2017, the province has been constantly targeted by non-state armed groups that have been attacking villages. • Communication and transport services are available at various costs. • Pemba has one international airport. • The metical is the local currency, and the exchange rate stands at USD 1 equivalent to about 64 meticais (MZN) as of January 2023. • Pemba has 3 major health facilities: ISOS clinic, CLIDIS private clinic and the Provincial hospital. • There is a wide range of banks and ATMs to meet financial needs and credit/debit cards are accepted in most places. • UNDSS-cleared hotels list is available, with the rates differing depending on the availability and season. MOSS-compliant apartments are available. • The housing market is healthy but expensive (from US$ 800 to US$ 1,500 per month). • The current operational circumstances require frequently long working hours • According to the security level system, Cabo Delgado is at level 4 and the UN personnel must remain vigilant and aware of their surroundings. • Traffic accidents are common in Mozambique due to the poor condition of the roads and poor driving and vehicle standards. • As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

Added 11 months ago - Updated 11 months ago - Source: unv.org