Risk and Compliance Coordinator Sudan-Nationals Only

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

The Risk and Compliance Coordinator is responsible for supporting the CO's efforts to effectively manage risks; promoting a risk management culture within the CO, for supporting the Country Director (CD) in ensuring the CO’s compliance within high-risk areas and with regulations not specific to a given function (i.e. SSD, COTER, sanctions); and responding to any issues or questions that arise relating to the CO’s work on PSEA, DPR, legal and Code of Conduct.

Qualifications

Generic professional competencies:

• Minimum 3 years of experience from working in compliance, auditing or risk management functions or minimum 4 years of experience from working in coordinator positions in the humanitarian sector.
• Documented results related to the position’s responsibilities.
• Knowledge and skills in the international regulatory context applicable for INGOs.
• Knowledge and skills in any of the following: safeguarding, accountability to affected populations or Code of Conduct related matters.
• Fluency in English, both written and verbal.
• Valid driver’s license.

Context/Specific skills, knowledge and experience:

• Knowledge of the regulatory context in the country of service.
• Fluency in local working language (if necessary).
• Other to be defined by the CO.

Behavioural competencies

These are personal qualities that influence how successful people are in their job. The following are essential for this position:

• Analysing - Having a strong capacity for absorbing large amounts of information, verifying critical elements and communicating conclusions rationally and clearly.
• Planning and delivering results - Being able to break down a project/activity into achievable tasks; ensuring that activities are relevant, well planned and implemented according to strategies, procedures and internal requirements; and making decisions by analysing relevant information, developing appropriate solutions, providing reasons for decisions and taking action.
• Working with people - Setting a positive example for others by being accountable for own behaviour and actions and addressing problems by focusing on solutions, not obstacles.
• Communicating with impact and respect - Presenting the actual situation by keeping superiors and teams informed about both positive and negative information, but always respecting confidentiality of sensitive information.

Responsibilities

Generic responsibilities

1. Support the CD and the CMG by ensuring:
2. That risks in the CO’s operations are identified, assessed and controlled effectively; and
3. CO’s compliance within high-risk areas/issues, by:
4. identifying such high-risk areas/issues;
5. conducting regular compliance checks on the said areas/issues (e.g. spot checks);
6. reporting regularly to the CD and the CMG on compliance issues; and
7. Support in implementing compliance improvement measures throughout the CO.
8. Support the CO with maintaining and updating all risk management and compliance related CO registers, namely the CO Risk Register, Waiver Register, Recommendations Tracker and Standards Operating Procedures (SOP) Register.
9. Support in-country function leaders (Head of Support, Area Managers, Head of Programmes, Health Safety and Security Manager) with implementing compliance improvement measures related to high-risk areas/issues.
10. Support function leaders in the CO with ensuring that all SOPs in the CO are aligned with policies and regulations not related to a specific function, are coherent with other SOPs throughout the CO and NRC and follow basic quality principles.
11. CO’s focal point for audits - Coordination of the work among the different CO's sections/units to prepare for audits, respond to external audits initiated by institutional donors and to facilitate the follow up of these audits’ recommendations.
12. Provide training and support to CO staff on the following: i) Areas of expertise held by the R&C function at HO (Risk management, compliance, Anti-corruption, Data Protection, Code of Conduct, legal and complaints management) and ii) compliance with regulations not specific to a given function (i.e. SSD, COTER, sanctions).
13. Contribute to the development of NRC’s risk management framework by documenting lessons learned and best practices in the CO.

Specific responsibilities

These responsibilities will be adapted to contextual and workplace specifics, to the operational phase, to the strategic orientation and to the type of intervention.

1. Support the development of new SOPs, innovative risk & compliance programming. Advise and propose alternative procedures in specific situations.
2. Examine, analyze and propose corrections on major contracts (donors, partners) LoUs and MoUs, service contracts and other contractual agreements before being endorsed by the HOS and possible signature by the Country Director.
3. Support the monitoring and evaluation of suppliers, state partners, civil society as well as implementation partners, while ensuring the control of their capacities and management system.
4. Technical focal point on the project for securing all country documentation (Supporting documentation Project) and data protection and electronic and physical archiving / filing according to the transaction / donor number.
5. Design and implement quality control frameworks for all financial, logistical, human resources & administration, ICT, etc. elements.
6. Ensure spot checks of compliance and compliance with NRC rules, donor rules and make sure Watch Dog verification for all suppliers prior to payment.
7. In collaboration with the finance department, ensure that all financial transactions are coded with the correct donor code (if applicable), accounting account, activity code, cost center and any other necessary information on publications and physical documents before the recording of the transaction in Agresso.
8. Advise, monitor and ensure compliance with national laws and regulations eg tax legislation (taxes and duties, labor law, HAC requirements, NRC procedures and policies as well as donors in supply chain, financial procedures, human resources and programs, in accordance with relevant NRC manuals and guidelines.
9. Assist conduct investigations with regional and / or anti-corruption councils of HO.
10. Participate in grant opening, review and close meetings and report potential risks as well as provide advice and support to NRC and donor compliance.
11. Review the NRC's investigations recommendation tracker to ensure improvement of the listed areas and maintain positive results
12. Facilitate the preparation, execution of spot-checks; annual donor audits and at the same time follow up on the recommendations of external and internal audits ; visits by controllers and programmatic advisers
13. Establish of audit trails for all procurement and financial documents while ensuring that all financial and other documents are clearly and correctly stamped (with donor stamp if applicable) and "paid" stamp before archiving.
14. Ensure that national and international timesheets are signed and archived correctly as per NRC Sudan Filing Tree & Access SOP.
15. Prepare and share a monthly compliance report with clear action points on work progress.
16. Working with Regional Risk & Compliance and Global experts- To conduct training / awareness sessions in Anti-Corruption, PSEA and Data Protection
17. Follow up on any other task assigned by the line manager.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• R&C unit at RO for i) ensuring that technical advice, support and training provided is in line with existing policies; and ii) responding to donor-initiated audits.
• Function leaders at CO (HoS, HoP, HSS Manager, Advocacy Manager) for identification, assessment, mitigation and monitoring of CO risks, development/adaptation of verification methods, development/revision of SOPs and implementing compliance improvement measures on high-risk areas.
• Area Offices’ managers for implementing measures to improve compliance in high-risk issues.