Retention Team Assistant, GS-5, Beijing, China, Temp Appointment

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 4,004 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a champion

UNICEF China Partnerships and Innovations Section constantly maintains and keeps improving service level. This G-5 position incumbent needs to keep data and operation efficient and stable, so that the retention team could have enough competence to face growth in the future.

Beside the operational requirement, the retention team’s key target is to keep on improving UNICEF friends’ relationship. The job holder of this position is also expected to contribute to the upgrading of a series of methodology and solutions of retention, catering to different segmentations.

This G-5 position, under supervision of retention officer, also helps to carry on administrative works for the team.

How can you make a difference?

You are expected to make a different to children by providing the following job duties for the PI section:

• ●Processing data entries
• ●Retention materials
• ●Assistance on internal process
• ●Automation project support
• ●Other work assigned by supervisor

- Process processing entries:

• ●Operate and check the data in a timely manner as well as carry out all activities related to the routine operation of the database.

- Retention materials:

• ●Delivery UNICEF friends-care materials timely.
• ●conduct email campaigns as per plan.
• ●Follow up creative design or adapt layout for above materials.
• ●Prepare related sending reports.
• ●Communicate with vendors to execute the production of certificates & letter package.
• ●Communicate with other team members to ensure related physic material is well prepared for the retention campaigns.

- Assistance on internal process:

• ●Under guidance and monitor of supervisor, move forward vendor contract and vendor payment process.
• ●After supervisor and management confirmation, communicate with vendor to ensure business requirements delivered clearly and executed with no error.

- Automation project support

• ●Provide assistance to carry out data automation project per requested.
• ●Communicate with related colleague for better execution of the project.
• ●Testing and monitoring the progress of automation to find, report and assist to solve any problems or bugs.

Other work assigned by supervisor

• ●Provide coaching for related colleagues to better execution of business.
• ●Provide assist for team admin and coordination with other teams and departments.

Impact of Results:

Under the general supervision of the Retention Officer, the position will be responsible for supporting retention team in handling daily affairs including data processing, retention projects, internal operation and administrative work.

To qualify as an advocate for every child you will have…

Qualifications:

• ●Completion of secondary education is required, preferably supplemented by technical or university courses in the fields of business administration, marketing or the other related areas.
• ●A minimum of 5 years of relevant data process, data handling or business administrative work experience is required.
• ●Native Mandarin Chinese skills, reading and writing is required. Fluency in English is required including good command of spoken English and working knowledge of written English.

Skills:

• ●Experience using MS Word, Excel, PowerPoint and other UNICEF software such as SharePoint; knowledge of integrated management information systems required.
• ●Experience of large-amount data processing, especially sales transaction handling.
• ●Organizational, planning and prioritizing skills and abilities.
• ●Ability to deal patiently and tactfully with vendors.
• ●High sense of confidentiality, initiative and good judgment.
• ●Ability to work effectively with people of different national and cultural background.
• ●Ability to work in a team environment to achieve common goals.
• ●Able to complete task on time, detail-oriented candidate is desirable.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

Core Competencies

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to achieve impactful results (1)
• Manages ambiguity and complexity (1)

Functional Competencies

• Analyzing (1)
• Learning and Researching (1)
• Planning and organizing (1)
• Following Instructions and Procedures (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.