Resettlement Caseworker

Major Responsibilities:

- Welcoming assigned clients at airport. - Collaborate with clients’ US based ties to coordinate welcoming families. - Providing direct core services as per donor guidelines in the Cooperative Agreements. - This includes gathering documents; coordinating medical appointments; scheduling SSA, DSHS, etc. appointments; addressing concerns; communicating with whole resettlement team to ensure core services are met - Coordinate specialized service provision with other resettlement staff such as housing specialists, cultural orientation providers, job training and employment staff, among others. - Using Integra system to record expenditures on behalf of assigned clients - Using ETO case management software to write case notes and monitor clients’ progress - Provide trauma-informed services to all RP families. - Attend team and office meetings, participate in collective team and office efforts, comply with all IRC and local office policies and practices. - Other duties as assigned.

Key Working Relationships:

Position Reports to: Resettlement Casework Supervisor

Indirect Reporting: Resettlement Manager, Housing Manager

Other Internal and/or external contacts:

Internal: Caseworkers, Finance Department, Early Employment Team, Intensive Case Management Team, other IRC Departments as Needed

External: Client’s United States Ties, Department of Social and Health Services (DSHS), Social Security Administration, Hope Link

Qualifications

Job Requirements:

- Relevant degree or equivalent experience - Lived experience as a refugee or immigrant is preferred - In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted - English proficiency, both spoken and written, and professional proficiency in relevant languages (i.e., Dari, Rohingya, Tigrinya, Arabic, Pashto, Swahili, Kinyarwanda, , Arabic, Ukrainian, Russian) preferred - Fluency in Microsoft programs and familiarity with financial systems preferred - Effective time management skills and ability to focus and work productively in a fast-paced environment - Excellent communication and organization skills - Valid driver’s license, reliable vehicle with current insurance and ability to travel regularly - Comfortable driving cargo and passenger van (no CDL required)

Working Environment:

Standard, professional office environment; in-person and remote work required.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: IRC is an equal opportunity employer and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications Update