Resettlement Assistant

Contract

This is a UNV National Youth contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Youth contracts.

This UNV assignment as a Resettlement Assistant is part of UNHCR protection team. She/he works first in the resettlement (RST) program. This program aims at finding durable solutions in third countries for the most vulnerable refugees. The RST assistant is responsible for conducting RST interviews and drafting RST Registration forms. The RST assistant provides counselling to refugees on their resettlement status and on the resettlement procedures. The RST Assistant also assists the RST unit with administrative duties as filling forms, calling refugees and any other duties as requested by the supervisor. The RST assistant regularly updates Progres V4 Database according to relevant Standard Operating Procedures (SOPs).

Within the delegated authority and under the supervision of the Senior Protection Associate or his/her designated mandated representative(s), the UNV Resettlement Assistant will:

• Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. • Observe and respect protection related Standard Operating Procedures (SOPs). • Provide functional and administrative support in all resettlement related activities including needs assessments, interviews, drafting Resettlement Registration Forms (RRFs), and counselling. • Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR). • Provide functional and administrative support in RST related activities. • Any other related tasks as may be required or assigned by the supervisor.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Results/expected outputs:

• As an active UNHCR team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions, including: Results/Outputs can be modified as appropriate; should not entirely mirror the task description but serve as a basis for workplan and deliverables] o The incumbent processes an average of 10 RST cases per month (RST interviews and RRF drafting). o UNHCR’s RST procedures are implemented in accordance with relevant UNHCR standards and policies, including policies related to age, gender, and diversity mainstreaming (AGDM).
o Persons of concern have fair and transparent access to the RST procedures. o Persons of concern are treated with dignity, respect and professionalism. • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Have affinity with or interest in refugee protection, volunteerism as a mechanism for durable development, and the UN System.

• At least six months of professional work experience at the national and/or international level in refugee protection, human rights or international humanitarian law, or other relevant programmes; experience with UNHCR is an asset, as is experience working in the UN or other international development organization; • Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles; • Excellent oral and written skills in both English and French; excellent drafting, formulation, reporting skills; • Strong research and analytical skills; • Accuracy and professionalism in document production and editing;

Desirable qualifications and competencies:

• Experience in asylum and/or migration field. • Experience in counselling asylum seekers or refugees. • Experience in working with vulnerable or traumatized individuals. • Completion of UNHCR's RST Learning Programme, COI Learning Programme, Protection Learning Programme.

The position is based in Rabat, Morocco.