Research: Platform Content Review and Enhancement

Volunteering

Overview

Support the review and enhancement of online platform content.

You have:

• Experience in content review is essential.
• Experience in digital platform assessment is essential.
• Experience in user experience evaluation is essential.
• Strong analytical skills are essential.
• Excellent attention to detail is essential.
• Background in web usability is highly desirable.
• Experience with content management systems is an asset.
• Understanding of web functionality issues would be beneficial.

Contract

This is a UNV contract. More about UNV contracts.

The United Nations Environment Programme (UNEP) is the United Nations system’s designated entity for addressing environmental issues at the global and regional level. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action. Within UNEP’s Industry and Economy Division (IED), the Resources and Markets Branch (RMB) supports public policies and private-sector initiatives that advance efficient, clean and safe industrial production methods while creating the enabling conditions for sustainable consumption within value chains in high-impact sectors. The RMB hosts the Secretariat of the Green Growth Knowledge Partnership (GGKP), an initiative led by UNEP, UNIDO, the World Bank, the OECD and GGGI that aims at facilitating the sharing, promotion and application of green economy best practices and impactful solutions, capitalizing on the knowledge and experience generated across the globe by those who are leading the transition through innovative policy instruments, business models and technologies, financing mechanisms and investments, as well as through international cooperation and technical assistance. GGKP manages three complementary platforms on policy (www.greenpolicyplatform.org), industry (www.greenindustryplatform.org) and finance (www.greenfinanceplatform.org). Those three digital platforms require comprehensive review and enhancement to ensure content accuracy, user accessibility, and optimal functionality. The objective is to modernize and streamline contents, focusing on high-impact sectors and cross-cutting themes while maintaining editorial quality and user experience standards. The review will encompass auditing contents, assessing users’ experience, and delivering recommendations to improve both contents and navigation / users’ experience.

We are looking for 3 Online Volunteers with experience in content review, digital platform assessment, and user experience support. Each Online Volunteer will support the assessment of one of the GGKP platform. The assignment will include the following responsibilities: - Systematically review the contents of the platform across all sections. - Identify and document outdated information, broken links, and content repetitions. - Evaluate users’ experience from navigation, accessibility, and usability perspectives - Assess functionality, identifying potential bugs and technical issues from a user perspective. - Provide a set of recommendations on contents update, functionality and navigation experience, and enhancement of users’ experience more broadly with the aim of enhancing and simplifying the platform. - Create detailed documentation of findings with prioritized improvement suggestions The average estimated workload is expected to include reviewing approximately 30-40 platform sections and pages over the course of the assignment duration. The Online Volunteers will have the opportunity to contribute to digital platform optimization within the United Nations system and gain experience in content layout and user experience evaluation.

Candidates should have experience in content review, digital platform assessment and user experience evaluation, alongside strong analytical skills. Background in web usability, UX design, or digital platform assessment is highly desirable. Experience with content management systems and basic understanding of web functionality issues would be considered an asset. Demonstrated ability to work independently, excellent attention to detail, and strong analytical thinking are essential. Previous experience in platform evaluation, content auditing, or UX assessment is preferred.

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Potential interview questions

Added 10 months ago - Updated 10 months ago - Source: unv.org