Reporting and Information Management Officer

Volunteering Admin Communications & PR

Overview

Support reporting, information management, and communications activities across WFP Kenya operations.

You have:

• Experience in communications, reporting, content development, information management or related fields is desirable.
• Experience drafting reports, communication materials, human-interest stories, or donor visibility content is desirable.
• Familiarity with humanitarian, development or UN-related work environments is desirable.
• Experience coordinating with multiple stakeholders and working in multicultural environments is an advantage.
• Experience supporting knowledge management, information consolidation or inter-agency coordination processes is an asset.
• Strong proficiency in Microsoft Office applications, particularly Word, PowerPoint, and Excel.
• Familiarity with digital communication tools, content management platforms and design tools is desirable.

Contract

This is a UNV contract. More about UNV contracts.

WFP’s cross-cutting corporate concerns nutrition, gender equality and women’s empowerment, protection and accountability to affected populations, and environmental sustainability are key strategic drivers of programme integration under the current country strategic plan. With strengthened data collection, analysis and knowledge management capacity that is better aligned with national systems, the WFP Kenya country office tracks and measure in collaboration with the national and county governments how its resilience investments are reducing humanitarian requirements and expanding WFP’s impact beyond that of direct implementation and assistance.

Under the guidance and supervision of the Reporting and Information Management Team Lead, and in close collaboration with the programme, partnerships and communications teams, the UNV will support reporting, information management, and communications activities across WFP Kenya operations

The UN volunteer will undertake the following tasks and responsibilities:

1. Reporting Support : • Support the drafting, editing and consolidation of reporting products, including situation updates, programme briefs, donor visibility materials, and operational summaries. • Assist in compiling information and inputs from field offices and programme units to support timely and accurate reporting. • Contribute to the preparation of donor-based communication and reporting materials that highlight programme achievements, operational priorities, and impact. • Support the development of presentations, briefing notes, and talking points, among other reporting requirements. • Ensure reporting materials are aligned with WFP communication standards, donor requirements, and organizational messaging.

2. Information Management: • Support the organization, management and dissemination of programme and reporting information across relevant teams. • Maintain and update information storage, content trackers, and knowledge management systems to support efficient information sharing. • Assist in consolidating programme data, field inputs and visibility materials for reporting and communication purposes. • Support the packaging and presentation of information into accessible and user-friendly formats for internal and external audiences. • Contribute to knowledge management initiatives by documenting lessons learned, best practices and operational highlights from WFP Kenya activities .

3. Communication and Content Development: • Support the drafting and quality control of human-interest stories, field stories, programme highlights and other content highlighting the impact of WFP Kenya operations. • Conduct background research and support the management of information, quotes, and field insights to support storytelling, reporting and visibility efforts. • Support the development of written content for publications, web stories, newsletters, donor visibility materials, and internal communication products. • Assist in drafting communication materials including briefing notes, talking points, social media content and stakeholder updates. • Support the development and dissemination of communication and visibility materials for internal and external audiences, ensuring alignment with WFP branding and communication guidelines. • Contribute to communication and outreach efforts related to WFP Kenya programmes, field missions, and operational activities. • Ensure storytelling and communication products uphold humanitarian communication principles, including dignity, accuracy, and accountability.

4. Coordination: • Liaise with programme, field, and technical teams across WFP Kenya to gather timely information, operational updates, and communication materials in support of country office priorities. • Support coordination of reporting and communication requests across relevant WFP units, UN agencies, and stakeholders. • Support coordination and information sharing between the WFP Kenya Country Office and the Resident Coordinator's Office (RCO), facilitating alignment on reporting, communication, and visibility priorities. • Assist in ensuring timely communication and follow-up between WFP Kenya and the RCO to promote coherence and consistency in messaging, strategic engagement, and inter-agency communication efforts. Support collaboration between country office and field office teams to strengthen information flow and operational visibility.

   5. Additional Responsibilities: • Support knowledge sharing and information dissemination initiatives within the Reporting and Information Management team. • Perform other related duties as required to support the effective functioning of the unit and WFP Kenya operations.

• Integrity • Collaboration • Commitment • Humanity • Inclusion

• Experience in communications, reporting, content development, information management or related fields is desirable. • Experience drafting reports, communication materials, human-interest stories, or donor visibility content is desirable. • Familiarity with humanitarian, development or UN-related work environments is desirable. • Experience coordinating with multiple stakeholders and working in multicultural environments is an advantage. • Experience supporting knowledge management, information consolidation or inter-agency coordination processes is an asset. • Strong proficiency in Microsoft Office applications, particularly Word, PowerPoint, and Excel. • Familiarity with digital communication tools, content management platforms and design tools is desirable.

Skills: Communication, Storytelling, Editing, Content Development, Information Management, Coordination, Stakeholder Engagement, Knowledge Management, Organization, Attention to Detail, Research, Analytical Thinking, Adaptability, Teamwork, Initiative, Professionalism, Time Management, Multitasking, Problem Solving, Accountability, Creativity, Interpersonal Skills, Humanitarian Awareness, Cross-cultural Collaboration, Digital Literacy.

WFP Kenya’s Nairobi duty station offers relatively comfortable living conditions within a moderate security environment, where staff follow UN security protocols due to risks such as petty crime, though most expatriate residential areas are well-secured. Nairobi is a major regional hub with strong connectivity via Jomo Kenyatta International Airport and Wilson Airport, supporting both international and humanitarian travel, although traffic congestion can affect movement within the city.

The climate is mild and temperate year-round (10°C–26°C) with two rainy seasons, making it one of the more pleasant duty stations in the region. The city provides good access to healthcare, international schools, secure housing, and modern amenities, contributing to a relatively high standard of living. Culturally, Nairobi is cosmopolitan and diverse, with English and Swahili widely spoken and a vibrant expatriate and professional community, making it a family-friendly and desirable posting despite the need for ongoing security awareness.

You may check the full benefits and allowances applicable to the duty station using the UVP calculator. Please see the Conditions of Service for UN Volunteers for more information and details.

The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment. A UN Volunteer receives a Volunteer Living Allowance (VLA) per month and is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$1,602. The VLA base rate is a global rate, while the PAM is country- specific and fluctuates on a monthly basis according to the cost of living.

UNV provides life, health, permanent disability insurances as well as assignment travel, annual leave, full integration in the UN security framework (including residential security reimbursements). UN Volunteers are paid Daily Subsistence Allowance at the UN rate for official travels, flight tickets for the final repatriation travel (if applicable). A resettlement allowance is paid for satisfactory service at the end of the assignment. UNV will provide, together with the offer of assignment, a copy of the Conditions of Service, including Code of conduct, to the successful candidate.

Disclaimer

The United Nations Volunteers programme (UNV) is an equal opportunity programme which welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, nationality and culture.

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Potential interview questions

Added 3 hours ago - Updated 3 hours ago - Source: unv.org