Remote Placement Administrative Intern
Support national management of RPCP program and manage administrative elements
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Overview
Support national management of RPCP program and manage administrative elements
You have:
- Enrolled in Bachelor’s degree or Master’s degree. Coursework in international studies, social work, data analytics, or a related field preferred
- Interest in the U.S. resettlement program or immigrant service provision
- Excellent data analysis and excel skills (coding skills optional)
- Strong data visualization and writing skills, including the ability to effectively distill and present complex information in a concise, accessible way
- Proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook, Teams), Zoom
Funded by the Department of State’s Bureau for Population, Refugees, and Migration (PRM), the Remote Placement Community Partner Program (RPCP) is a sub-program of the federal Reception and Placement (R&P) program. Through the RPCP program, community groups across the country provide initial resettlement services to newly arriving refugees as they transition into a state of self-sufficiency. The headquarters resettlement team provides technical assistance and guidance to community partners regarding the delivery of core services, as well as ensuring services are being documented per federal guidelines.
SCOPE OF WORK: The R&P Intern will work to support the national management of the RPCP R&P program, primarily managing administrative elements of the program. This includes quality assurance of client case files, tracking arrivals and program spending, and supporting the development and delivery of training materials to community partners. She/he will work directly under the supervision and guidance of the Program Officer for Expanded Placement.
COMMITMENT: Minimum 3 months, 10-20 hours a week with the possibility of extension.
RESPONSIBILITIES:
- Maintain Client Case Files: In collaboration with the Program Officer for Expanded Placement, ensure that R&P case file documentation uploaded by partners is reviewed and placed in the appropriate folders. Follow up with partners on missing documentation. Ensure contact information is up to date for all clients to assist with scheduling client check-ins as needed.
- Update Team Trackers: Regularly update trackers related to program implementation (grant spending, client arrivals, etc.) and be prepared to share updates with the program team as needed.
- Resource and Training Development: Update resources and training materials as needed and manage logistics for partner training (scheduling, sending Zoom invitations, sending follow-up, etc.).
- Attend Team Meetings and Provide Updates: When available, participate in team meetings, take minutes, and distribute notes to team members as needed. Provide regular updates on the status of tasks and projects.
- Assist with Additional Tasks as Needed: Take on other related tasks and responsibilities as assigned by the Program Officer, Expanded Placement, or others on the team. Be adaptable and willing to contribute to various parts of the project and/or team overall.
LEARNING OBJECTIVES:
- The intern will develop a strong understanding of the US resettlement program, including program design, service implementation, reporting procedures, quality assurance, and best practices for case management.
- The intern will enhance skills in adult learning techniques, data collection, knowledge management, and visual presentation.
REQUIREMENTS:
- Enrolled in Bachelor’s degree or Master’s degree. Coursework in international studies, social work, data analytics, or a related field preferred
- Interest in the U.S. resettlement program or immigrant service provision
- Excellent data analysis and excel skills (coding skills optional)
- Strong data visualization and writing skills, including the ability to effectively distill and present complex
information in a concise, accessible way
- Proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook, Teams), Zoom
Qualifications
Potential interview questions
| Describe a time when you had to analyze data to support a project. What was the outcome? | This question assesses your experience with data analysis and its application in real situations. | Share specific data analysis tasks you performed and how they contributed to a successful outcome. |
| Can you provide an example of a training material you developed? How did you ensure it was effective? | This question evaluates your experience in training development and communication skills. | Pro members can see the explanation. |
| What strategies do you use to prioritize tasks when managing multiple responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a time when you had to adapt quickly to change. What did you learn from it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle conflicting deadlines from different team members? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
rescue.org
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