Registration Support Volunteer

The Refugee Community Volunteer will be expected to support refugees with mobility challenges approaching Amman Registration center. He/she will be responsible for supporting refugees on wheelchair throughout their interview process. The incumbent will also be responsible for the safety of refugees under his/her care and liaise with UNHCR Registration supervisors and Security team leaders for additional support where required. Availability that his/her likeness appears on media, social media, photos and videos as it will be impossible for UNHCR to prevent such appearances on the public or external occasion s/he will interpret. S/He will need to understand that her/his picture will possibly be seen on the internet.

Additional information:

National UN Community Volunteer (Part-time) Volunteers in Jordan are entitled to: • Monthly Volunteer Living Allowance (VLA) at the amount of JOD 213.7; • Annual and learning leaves; • Free Medical and life insurance; and • Free access to different learning platforms.

For more information on UN Volunteer benefits, entitlements and support, please visit: https://www.unv.org/volunteer-your-country-conditions-service

Under the direct supervision of Senior Registration Associate, the Refugee Community Volunteer will: • Support refugees on wheelchair throughout their interview process. • Safe handling and management of assistive devices mainly wheelchairs. • Identify refugees with mobility challenges and offer the required support. • Report any challenges refugees with disabilities are facing while at the centre. • Any other related tasks as may be required or assigned by the supervisor.

Furthermore, UNVs are encouraged to integrate the UN Volunteers program mandate within their assignment and promote voluntary action through engagement with communities during their work. As such, they should dedicate a part of their working time to some of the following suggested activities: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and taking an active part in UNV activities; • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end-of-assignment self-reports on UN Volunteer actions, results, and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever possible.

• Integrity and professionalism. • Accountability. • Adaptability and flexibility • Teamwork and respect for diversity. • Communication.

supporting persons living with disabilities. • Care and maintenance of assistive devices • Excellent interpersonal skills, cultural and socially sensitive, and the ability to work inclusively and collaboratively with various partners. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines. • Have affinity with or interest in UNHCR volunteerism as a mechanism for durable development and the UN System. • Previous work experience is a plus

Amman, the capital, is a peaceful city with over four million residents. People are friendly to visitors. Banking, transportation, health, and communications services are easily available. Though Arabic is the official language, English is widely spoken among the majority of the population, especially in Amman. The road network is good in terms of the spread and quality of the roads. Public transportation in Amman is limited. Taxis are relatively cheap and easily available. There are many shopping malls, restaurants, gyms, and cinemas. A large variety of accommodation options can be found; however, it is worth noting that prices in Amman have generally increased in the past few years. There are no specific security threats. Amman is a very easy city in which to live; large, has many amenities, is very modern, and is serviced by an international airport with direct flights to most capital cities. According to the UN Department of Safety & Security (UNDSS) assessment, Jordan is a family duty station (category A hardship).

The UN Volunteer will be responsible for arranging his/her own housing and other living essentials.