Registration Assistant (Daily Paid Roster)
Assist with registration documentation and queries
Overview
Assist with registration documentation and queries
You have:
- Post-secondary 2-year diploma in Business and office practice or other related discipline.
- At least three years of related experience.
- Working knowledge of spoken and written English and Arabic.
- Competencies - Following Instructions and Procedures, Applying Technical Expertise, Planning and Organizing, Coping with Pressure and Setbacks, Adapting and Responding to Change.
Contract
This is a Consultancy contract. More about Consultancy contracts.
Result of Service
N/A
Work Location
Amman - Jordan
Expected duration
Selection process for rostering purposes, duration of contract will be determined upon need and funds availability
Duties and Responsibilities
- Receives, checks and verifies the authenticity of relevant documentation of registration applications submitted by registered persons to ensure accuracy of documents before further processing; 2. Responds to queries raised by registered persons, governmental authorities and other agencies to issues pertaining to UNRWA’s registration in coordination with the supervisor; 4. Reviews and approves registration applications pertaining to registration of newborn babies and deletion of deceased persons from registration records; 5. Initiates all registration applications concerning registered persons such as births, deaths, transfers, and splitting to ensure a relevant and up-to-date registration system; 6. Ensures electronic copies of all required proof documents are uploaded to the registration system; 7. Assists the supervisor and the Senior Refugee Registration Information System Officer in maintaining a computerized registration database by entering, amending and retrieving information to ensure effective registration processes and functions; Prints and distributes the new registration cards to registered persons/families and collects the old ones (if instructed); 8. Acts for the supervisor during his/her absence; 9. Performs other duties as may be assigned by the supervisor(s).
Qualifications/special skills
Post-secondary 2-year diploma in Business and office practice or other related discipline. At least three years of related experience. Competencies - Following Instructions and Procedures - Applying Technical Expertise - Planning and Organizing - Coping with Pressure and Setbacks - Adapting and Responding to Change
Languages
Working knowledge of spoken and written English and Arabic.
Additional Information
Not available.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| How do you ensure accuracy when processing registration applications? | This question assesses your attention to detail and ability to follow procedures. | Discuss specific methods or tools you use to verify information and maintain accuracy. |
| Can you describe a time when you had to respond to a difficult query from a client or official? | This question evaluates your customer service and problem-solving skills. | Pro members can see the explanation. |
| How do you manage multiple tasks or responsibilities at once? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a situation where you had to adapt to a significant change in your work environment. What did you do? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to maintain an up-to-date and effective registration system? | Pro members can see the explanation. | Pro members can see the explanation. |