Registration Assistant

Overview

Support all activities related to refugees and asylum seekers registration.

You have:

• A minimum of one year of work experience with UNHCR and/or its implementing partners in reception, registration, continuous registration, biometrics, and documentation procedures is required.
• Experience in working with vulnerable or traumatized individuals is desired.
• Strong cross-cultural communication skills are desired.
• Proven record in the usage of proGres database and Microsoft Office applications such as Word and Excel is required.
• Excellent English writing skills, attention to detail and ability to meet tight deadlines are desired.
• Strong organizational and time management skills are desired.

Hardship Level (not applicable for home-based)

BFamily Type (not applicable for home-based)

FamilyStaff Member / Affiliate Type

UNOPS LICA4Target Start Date

2025-07-01Deadline for Applications

May 27, 2025Terms of Reference

Operational Context

India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion.

With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State.

Desired Candidate Profile

The Registration Assistant is a member of the registration team of UNHCR India and is supervised by the Senior Registration Assistant. The Registration Assistant is responsible for supporting all activities related to registration including reception of refugees and asylum seekers, new registration, continuous registration, biometrics, e-filing and documentation in line with relevant UNHCR standards and policies. The Registration Assistant responds to queries from asylum seekers and refugees regarding UNHCR's procedures and their rights, entitlements, and duties. The Registration Assistant ensures early identification of persons with specific needs and facilitates their referral to partners and service providers for appropriate interventions.

A minimum of one year of work experience with UNHCR and/or its implementing partners in reception, registration, continuous registration, biometrics, and documentation procedures is required. Experience in working with vulnerable or traumatized individuals and strong cross-cultural communication skills are desired. Proven record in the usage of proGres database and Microsoft Office applications such as Word and Excel is required.

Excellent English writing skills, attention to detail and ability to meet tight deadlines and strong organizational and time management skills are desired.

Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work either from the UNHCR Office or other UNHCR partner locations in New Delhi, India.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. We work with skilled professionals who are committed to put people first and make a real difference to people’s lives.Standard Job Description

Required Languages

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Desired Languages

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Additional Qualifications

Skills

Education

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Other information

This position doesn't require a functional clearance Remote

No

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: unhcr.org