Regional ICT Intern East and Southern Africa
Assist with ICT support and troubleshooting.
This opening expired 8 months ago.
Do not try to apply for this job.
Overview
Assist with ICT support and troubleshooting.
You have:
- Recently graduated from a college/university degree program in Information Technology, Computer Science, or a related field
- Strong problem-solving skills and experience in troubleshooting common computer hardware and software issues.
- Familiarity with Microsoft Office and various operating systems including Windows and MacOS.
- Familiarity with basic networking concepts.
- Good written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
- Eagerness to learn and take on new challenges.
Qualifications
- Recently graduated from a college/university degree program in Information Technology, Computer Science, or a related field
- Strong problem-solving skills and experience in troubleshooting common computer hardware and software issues.
- Familiarity with Microsoft Office and various operating systems including Windows and MacOS.
- Familiarity with basic networking concepts.
- Good written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
Eagerness to learn and take on new challenges
Please use this link to access a detailed Job Description: Job Description Regional Hub ICT Intern.docx
Responsibilities
Generic responsibilities
- Implement NRC’s ICT policies and guidelines at office level.
- Schedule computer related services and maintenance.
- Ensure information security for all NRC systems in line with General Data Protection Regulation (GDPR) regulations.
- Provide ICT support and training to staff within office.
Specific responsibilities
- Provide on-site technical support to end users on hardware and software related issues.
- Assist with installation, configuration and maintenance of hardware, software and IT systems.
- Provide training to users on hardware and software usage.
- Assist with inventory management and record-keeping for ICT equipment and software.
- Monitor and maintain network connections.
- Perform other duties as assigned by the IT team.
Potential interview questions
| Can you describe a time when you solved a technical issue? | This assesses your problem-solving skills in a technical context. | Provide a specific example showcasing your methodology. |
| How do you prioritize tasks when faced with multiple technical issues? | The interviewer wants to understand your time management skills. | Pro members can see the explanation. |
| What experience do you have with different operating systems? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a group project where you contributed as part of a team? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to secure data in compliance with regulations? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle learning new technologies? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to ensure effective communication with team members? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you explain a time when you provided support to a user facing difficulties? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 8 months ago
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Updated 8 months ago
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Source:
nrc.no
