Refugee Support Services (RSS) Intern (Unpaid)
Assist with providing trauma-informed services to newcomer families.
This opening is not available anymore.
Do not try to apply for this job.
Overview
Assist with providing trauma-informed services to newcomer families.
You have:
- Must be open to serve in-person or on hybrid schedule.
- Languages preferred: Haitian Creole, Spanish, Dari, Pashto, Arabic.
- Accepting current or recent undergraduate or graduate students.
- Some experience working with refugee populations, but not required.
SCOPE OF WORK: The Refugee Support Services (RSS) Intern will work under the supervision of the RSS Caseworker to provide trauma-informed services to newcomer families to support their integration and self-sufficiency. This will include direct engagement with clients to assess their situations and develop action plans to meet the family’s needs. The Intern will also support the Caseworker to connect the client to services both within the IRC and externally in accordance with client eligibility and program requirements.
RESPONSIBILITIES:
- Assist the RSS Caseworker to conduct new client intakes to assess needs and develop and implement self-sufficiency action plans over agreed timeframes with each client. - Assist with individualized case management support to each client through direct services, referrals, and advocacy. - Conduct outreach calls to clients to monitor progress, understand challenges and ensure available resources are utilized. - Assist with scheduling client appointments. - Document all client interactions in internal database and tracking tools in accordance with program requirements. - Assist with interpretation for the RSS Caseworker and other members of the Refugee Support Services team, as needed. - Other related duties as assigned.
LEARNING OBJECTIVES:
1. Gain hands-on experience and on-the-job training to provide direct services to a large and diverse client caseload of newcomer families.
2. Gain experience working in an office environment both virtually and in-person and participate in IRC trainings or other learning and development opportunities.
3. Learn about the IRC’s US Program and specifically the case management services offered to newcomers.
Qualifications Eligibility Requirements: To be eligible to apply, applicants must meet the following criteria:
- Must be open to serve in-person or on hybrid schedule - Languages preferred: Haitian Creole, Spanish, Dari, Pashto, Arabic - Accepting current or recent undergraduate or graduate students - Some experience working with refugee populations, but not required
Potential interview questions
| Can you describe a time when you had to assist someone from a different background? | This question assesses your ability to work with diverse populations and demonstrate cultural sensitivity. | Share a brief, relevant story highlighting your communication skills and empathy. |
| How do you prioritize tasks when managing multiple clients? | This question evaluates your organizational and time management skills in a busy environment. | Pro members can see the explanation. |
| Describe your approach to conducting outreach and follow-up communications. | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges do you think newcomers face when integrating into a new community? | Pro members can see the explanation. | Pro members can see the explanation. |
| Why do you want to work in refugee support services? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
-
Updated 1 year ago
-
Source:
rescue.org
