Refugee Community-Based Protection Assistant

Support community engagement and protection for refugees

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UNHCR - UN High Commissioner for Refugees

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Application deadline 1 year ago: Monday 23 Sep 2024 at 00:00 UTC

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Overview

Support community engagement and protection for refugees

You have:

  • Lived refugee experience is a requirement.
  • Strong oral and written skills; Excellent drafting and reporting skills and attention to detail.
  • Excellent interpersonal skills; culturally and socially sensitive.
  • Knowledge of Arabic Sign Language is required.
  • Experience with organizing consultative processes, ideally with displaced persons.
  • Strong computer literacy, including proficiency in various MS Office applications and email/internet.
  • Ability to work and adapt professionally and effectively in a challenging environment.
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

Contract

This is a UNV Refugee contract. More about UNV Refugee contracts.

UNHCR, the UN Refugee Agency, was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org). Egypt is a signatory state to the1951 convention relating to the status of Refugees and its 1967 Protocol, as well as the 1969 OAU convention governing specific aspects of refugee problems in Africa. In accordance with the Memorandum of Understanding of 1954 concluded between UNHCR and the government of Egypt, all activities pertaining to Registration, documentation and refugee status determination are carried out by UNHCR. UNHCR offices in Egypt has offices in Greater Cairo (6th October and Zamalek district) as well as a field office in Alexandria.

This UNV refugee assignment is part of UNHCR’s efforts to build partnership with persons under its mandate by enhancing engagement with the community of concerning including community self-managed structures through community empowerment programming and strengthening communication with communities.

Within the delegated authority and under the supervision of Community-based Protection Officer or his/her designated mandated representative(s), the UNV Refugee Community-based Protection Assistant will:

• Support the development, design, and testing of communication tools including counseling messages ensuring feedback is systematically collected and considered from affected population to improve communication with communities and their preferred communication channels are better understood • Support the design, planning, and facilitation of information and awareness raising sessions on relevant topics to enhance UNHCR’s outreach and two-way communication with affected population • Support in mapping the refugee led community-based organizations to help UNHCR better understand affected communities’ capacities and identify areas for potential partnership. This will be achieved through the identification and profiling of existing community-led structures in close coordination with UNHCR's implementing partners. Additionally, conduct field visits and area-based information sessions to ensure accurate and up-to-date information is maintained in the mapping database. • Support the planning, design, and facilitation of training for refugee community-based organizations and refugee community leaders in close coordination with UNHCR’s implementing partners. • Participate in monitoring of community empowerment programming including identification of lessons learned, gaps, challenges and proactively seek feedback from communities of concern through field monitoring visits. • Mobilize refugee community members to enable their participation in community events (i.e. World Refugee Day) community meetings, participatory assessment and other mechanisms for meaningful consultation with the affected population. • Identify persons with specific needs during the outreach and other activities ensuring referral to supervisor for appropriate following up as required. • Ensure community understanding of UNHCR’s commitment to deliver on accountability and quality assurance in its response. • Support in Arabic sign language interpretation as requested. • Provide regular progress reports and fact sheets on activities and as agreed with supervisor, including information analysis and collection. • Under the direct supervision of UNHCR staff/assigned protection focal person, the UNV Refugee Community-based Protection Assistant work within UNHCR working hours (Sunday-Thursday, 8:00-16:00). • Any other related tasks as may be required or assigned by the supervisor.

  • Results/expected outputs: As an active UNHCR team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions, including: • Organization of meetings and outreach activities with community-based organizations, community leaders and other members of communities of concern. • Support production and testing of communication with communities messages and engage in meaningful two-way communication with communities. • Reports on progress and written inputs for monitoring and other reports. • Collection of feedback from communities of concern including observations, preferred communication channels and recommendations shared in written report with supervisor. • Training plan and training tools produced and tested with community-based organizations and community leaders. • Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment. • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

  • Professionalism;

  • Integrity;
  • Teamwork and respect for diversity;
  • Commitment to continuous learning;
  • Planning and organizing;
  • Communication;
  • Flexibility;
  • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity, and self-reliance; and commitment towards UNHCR’s mission and vision, as well as to the UN Core Values.

in the national and/or international level related to community empowerment and/or social protection with displaced communities; experience with community-based organization is an asset, as is experience working in the UN or other international development organization;

• Lived refugee experience is a requirement. • Strong oral and written skills; Excellent drafting and reporting skills and attention to detail. • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, faith-based, youth organizations and authorities at different levels. • Strong computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; and office technology equipment. • Knowledge of Arabic Sign Language is required. • Experience with organizing consultative processes, ideally with displaced persons. • Have affinity with or interest in the protection of people who have been displaced or stateless, volunteerism as a mechanism for durable approaches to complex challenges. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multi-cultural team of international and national personnel. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

Cairo, Egypt is a family duty station with a wide range of services (health, education and leisure) and good living conditions. It has long been a center of the region’s political and cultural life, with high levels of tourism. Like other similar cities, Cairo offers good quality of life in terms of access to shopping centers, banks, medical services, educational facilities, cultural events, etc. The Arab Republic of Egypt has a unique geographical position in Northeast Africa, at the crossroads of Europe and Asia, on the Mediterranean and Red Sea, and its connection to Sub Saharan Africa through the Nile Valley. The Refugee UN Volunteer gets the following package: • Volunteer Living Allowance (around EGP 52,136/Month) • Entry Lump-Sum = USD 400 (one-time payment) • Exit Lump-Sum upon completion of contract. • Medical and life Insurance premium/Cigna (100%) and dependents policy. • Access to UNV E-Campus for training and learning including access to LinkedIn learning. Further entitlements and information available at: https://www.unv.org/volunteer-your-country-conditions-service.

Potential interview questions

Can you describe a time when you engaged effectively with a community in distress? The interviewer wants to assess your ability to communicate and build relationships with vulnerable populations. Share a specific example that highlights your interpersonal skills and understanding of community dynamics.
How do you handle feedback from community members? The interviewer aims to understand how you incorporate community input into your work. Pro members can see the explanation.
What strategies would you implement to enhance communication with refugee communities? Pro members can see the explanation. Pro members can see the explanation.
Describe how you would approach a training session for community leaders. Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of how you worked in a multicultural team? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: unv.org