Refugee Community-Based Protection Assistant

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UNHCR - UN High Commissioner for Refugees

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Application deadline 1 year ago: Thursday 23 Mar 2023 at 00:00 UTC

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Contract

This is a UNV Refugee contract. More about UNV Refugee contracts.

This UNV refugee assignment is part of UNHCR’s efforts to build partnership with persons under its mandate by enhancing engagement with the community of concerning including community self-managed structures through community empowerment programming and strengthening communication with communities.

Within the delegated authority and under the supervision of Community-based Protection Officer or his/her designated mandated representative(s), the UNV Refugee Community-based Protection Assistant will:

• Under the direct supervision of UNHCR staff/assigned protection focal person, the UNV Refugee Community-based Protection Assistant work within UNHCR working hours (Sunday-Thursday, 8:00-16:00); • Support the development, design, and testing of communication tools including counseling messages ensuring feedback is systematically collected and considered from affected population to improve communication with communities and their preferred communication channels are better understood; • Support the design, planning, and facilitation of information and awareness raising sessions on relevant topics to enhance UNHCR’s outreach and two-way communication with affected population; • Support mapping of refugee led community-based organizations to help UNHCR better understand affected communities’ capacities and identify areas for potential partnership through identifying and profiling in close coordination with UNHCR’s implementing partners to existing community-led structures by conducting field visits and area-based information sessions and ensure the mapping data base is regularly updated; • Support the planning, design, and facilitation of training for refugee community-based organizations and refugee community leaders in close coordination with UNHCR’s implementing partners; • Participate in monitoring of community empowerment programming including identification of lessons learned, gaps, challenges and proactively seek feedback from communities of concern including through field monitoring visits; • Mobilize refugee community members to enable their participation in community events (i.e. World Refugee Day) community meetings, participatory assessment and other mechanisms for meaningful consultation with the affected population; • Identify persons with specific needs during the outreach and other activities ensuring referral to supervisor for appropriate following up as required; • Ensure community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response; • Support in interpretation if requested; • Provide regular progress reports on activities and as agreed with supervisor; • Any other related tasks as may be required or assigned by the supervisor.

  • Results/expected outputs:

As an active UNHCR team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions, including: • Organization of meetings and outreach activities with community-based organizations, community leaders and other members of communities of concern; • Reports on progress and written inputs for monitoring and other reports; • Collection of feedback from communities of concern including observations, preferred communication channels and recommendations shared in written report with supervisor; • Training plan and training tools produced and tested with community-based organizations and community leaders; • Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment; • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

• Professionalism: demonstrated understanding of operations relevant to UNHCR; technical capabilities or knowledge relevant or transferrable to UNHCR procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNHCR in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age;commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity, and self-reliance; and commitment towards UNHCR’s mission and vision, as well as to the UN Core Values.

National and/or international level related to community empowerment and/or social protection with displaced communities; experience with community-based organization is an asset, as is experience working in the UN or other international development organization. and; • Bachelor’s degree or Master’s degree in a relevant area, (e.g., social work, law, social sciences, psychology, development studies, communication or any other relevant field) is an asset; • Lived refugee experience is a requirement; • Strong oral and written skills; Excellent drafting and reporting skills and attention to detail; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, faith-based, youth organizations and authorities at different levels; • Strong computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; and office technology equipment; • Experience with organizing consultative processes, ideally with displaced persons; • Have affinity with or interest in the protection of people who have been displaced or stateless, volunteerism as a mechanism for durable approaches to complex challenges; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multi-cultural team of international and national personnel; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment.

Travel to duty station (if applicable) and a Settling-In-Grant will be provided in the event the duty station is not within commuting distance from the place of recruitment. The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as final repatriation (if applicable) and resettlement allowance for satisfactory service.

Furthermore, in non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, a Well-Being Differential (WBD) will be provided monthly.

In an effort to ensure consistency and fair treatment of UN Volunteers in the country in terms of benefits, candidates will be required to self-declare the humanitarian assistance they are in receipt of, which, upon selection will then be assessed, and adjusted as needed.

Refugee UN Volunteer gets the following package: • Volunteer Living Allowance (around EGP 16,139/Month) • Entry Lump-Sum = USD 400 (one-time payment paid in EGP) • Exit Lump-Sum upon completion of contract. • Medical and life Insurance premium/Cigna (100%) and dependents policy. • Access to UNV E-Campus for training and learning including access to LinkedIn learning.

Further entitlements and information available at: https://www.unv.org/volunteer-your-country-conditions-service

Added 1 year ago - Updated 1 year ago - Source: unv.org