Receptionist Business Support Assistant Admin FT-G3
Deliver routine business support tasks to effectively support staff.
Overview
Deliver routine business support tasks to effectively support staff.
You have:
- Completion of secondary school education.
- Fluency in both English and Spanish - oral and written communication.
- Three or more years of experience in general administrative work.
- Knowledge of standardized business support work routines and methods.
- Knowledge of standard office software packages, e.g. Microsoft Office.
- Good attention to detail in order to identify data discrepancies.
- Ability to work to deadlines and follow clear instructions.
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, color, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.
Are you interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organization investing in its people?
If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.
DEADLINE FOR APPLICATIONS
The deadline to apply for this position is June 15th, 2022.
WHO WE ARE
The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.
WHY SHOULD YOU JOIN US?
- WFP is a 2020 Nobel Peace Prize Laureate
- WFP offers a highly inclusive, diverse, and multicultural working environment
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section)
JOB PURPOSE AND KEY ACCOUNTABILITIES
To deliver a range of routine business support tasks, to ensure that staff are effectively supported.
Key accountabilites:
- Respond to routine queries received and escalate where appropriate, to provide a timely and accurate service to clients
- Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations
- Make travel arrangements and support events, etc., to support staff to work effectively.
- Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.
- Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available for the business team.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education.
Language: Fluency in both - English and Spanish - oral and written communication.
Experience: Three or more years of experience in general administrative work.
Knowledge & Skills:
- Knowledge of standardised business support work routines and methods.
- Knowledge of standard office software packages, e.g. Microsoft Office.
- Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.
- Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available for the business team.
- Uses tact and courtesy to give and receive information with a variety of individuals.
- Good attention to detail in order to identify data discrepancies.
- Ability to work to deadlines and follow clear instructions.
WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR
- Leads by Example with Integrity: Demonstrates the WFP values, principles and standards
- Drives Results and Delivers on Commitments: Is accountable for the delivery of results
- Fosters Inclusive and Collaborative: Promotes teamwork by sharing ideas and openly raising issues
- Applies Strategic Thinking: Embraces WFP’s vision and how it impacts their role
- Builds and Maintains Sustainable Partnerships: Acts professionally with external partners
TERMS AND CONDITIONS
Number of openings: 1
Based in: Panama City, Panama
Type of Contract: Fixed Term
Level: General Service level 3
Duration: 12 months.
This position is open only to Panamanian citizens or residents with permanent work permit.
Successful candidates will be placed in a roster for two (2) years.
You can consult the UN Salary Scale for Panama page, for your reference (UN Salaries-Panama).
Fixed-Term appointments are for a continuous period of one year or more and shall have a specified expiration date. The initial appointment is subject to a probationary period of one year.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
- Once your profile is completed, please apply, and submit your application.
- Please make sure you upload your professional CV in Spanish or English language
- Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
- Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
- Only shortlisted candidates will be notified
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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Potential interview questions
| Can you describe a time when you assisted someone in a professional setting? | This question assesses your experience in providing support of any kind. | Share a specific situation where your assistance made a significant impact. |
| How do you prioritize your tasks when you have multiple deadlines? | The interviewer wants to understand your time management skills. | Pro members can see the explanation. |
| What software tools are you proficient in and how have you used them in your previous roles? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe an instance where attention to detail was critical in your work. What was the outcome? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you have resolved a conflict in the workplace? | Pro members can see the explanation. | Pro members can see the explanation. |