Receptionist

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IRC - The International Rescue Committee

Open positions at IRC
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Job Description

BACKGROUND:

Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict. Domestically, our 24 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

SCOPE OF WORK:

The Receptionist will serve as the initial point of contact for anyone visiting or calling the IRC, responsible for responding to client and visitor inquiries. This position reports directly to the Administrative Coordinator. The responsibilities will be as follows:

ESSENTIAL JOB FUNCTIONS:

· Provide professional level customer service to everyone who visits the IRC.

· Answer front door and phones in a professional manner, routing inquiries as necessary.

· Help maintain workplace security by ensuring visitors check-in and check-out, via a visitor management system, and follow COVID-19 and other IRC Safety & Security protocols.

· Manage office mail pick-up and distribution.

· Assist Administrative Coordinator in administrative tasks such as copying, faxing, contract organization, and making appointments and meeting agendas.

· Oversee parking pass distribution.

· Other related duties as assigned.

· Position will last 4-8 weeks.

Qualifications

REQUIREMENTS:

· Associate’s degree or two years of related work experience.

· Experience as receptionist preferred.

· Previous non-profit agency experience preferred.

· Bi-lingual or multi-lingual proficiency preferred

· Experience working with non-English language speakers in a culturally diverse environment.

· Ability to effectively communicate through telephone, email and other correspondence.

· Well organized, high attention to detail.

· Solid computer-based skills and proficient in Microsoft Office software.

· Self-direction, initiative, and follow up skills to ensure work is accurate and deadlines are met.

· Enthusiasm about working in a multi-cultural setting.

· Ability to handle multiple tasks simultaneously in a dynamic environment.

WORK ENVIRONMENT:

· Standard office environment, considerable time at computer terminal.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Added 1 year ago - Updated 11 months ago - Source: rescue.org