Receptionist

Contract

This is a G-3 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 3 years of experience, depending on education.

Salary

The salary for this job should be more than 1,286 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

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PN 419037

OBJECTIVES OF THE PROGRAMME

To ensure that effective WHO country presence is established to implement WHO GPW13 in the context of biennial plans agreed on with the Ministry of Health and Medical Education of Iran and harmonized with the United Nations country team.

DESCRIPTION OF DUTIES

The incumbent will be performing the following duties:

1. Act as WHO Receptionist making sure that the reception is manned at all times and that the replacement is in place before taking leave.

2. Respond to all incoming calls and transfer them to the relevant staff members and make outgoing calls upon request by staff members. Answering routine enquiries and routing telephone calls to concerned staff.

3. Operate the telephone exchange and screen calls before transferring them.

4. Receive visitors and guide them to meet the concerned person.

5. Assist in keeping the WHO contact list updated with the full information.

6. Manage the Audio Conference at Country Office and help in Teleconferences.

7. Assist in calculating Monthly payment for landlines and ensure payments are settled. 8. Reports any malfunction detected in the system.

9. Prepare and types all correspondence and statistical reports relating to the job.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary education

Experience

Essential: At least two years of relevant practical experience in a similar position in a commercial or governmental undertaking.

Desirable: Work experience in an international organization is an advantage

Skills

1. Ability to deliver quality results in pressing situations.
2. Knowledge of protocol.
3. Act with tact, discretion and courtesy.
4. Good Knowledge of office management.
5. Capable of dealing with all types of people.
6. Knowledge of receptionist skills.

WHO Competencies

1. Teamwork.
2. Respecting and promoting individual and cultural differences.
3. Communication.
4. Knowing and managing yourself.
5. Producing results.

Use of Language Skills

Essential:

Expert knowledge of English.

Expert knowledge of Local language.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 15,428 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level
• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
• Staff members in other duty stations are encouraged to apply.
• For information on WHO's operations please visit: http://www.who.int.
• WHO is committed to workforce diversity.
• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station