Reception Coordinator (RSD)
Coordinate RSD processes and support asylum seekers.
This opening expired 2 years ago.
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Overview
Coordinate RSD processes and support asylum seekers.
You have:
- Minimum 12 months in the current role if employed by UNHCR Egypt.
- Experience of working with displaced persons is an asset.
- Demonstrate strong competencies in time management.
- Demonstrate strong competencies in planning and organization.
- Ability to provide counseling and respond to queries from asylum seekers and refugees.
Hardship Level (not applicable for home-based)
A (least hardship)Family Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA4Target Start Date
2024-08-01Job Posting End Date
July 24, 2024Terms of Reference
The Reception Coordinator is a member of the RSD unit’s coordination team. Their responsibilities include scheduling RSD interviews, carrying out negative decision notification, ensuring timely retrieval of physical files from the filing room for upcoming RSD interviews, tracing missing physical files, maintaining accurate updates across databases including proGres, and ensuring the prompt admission of persons of concern to the RSD premises. They will also provide counseling to and respond to queries from asylum seekers and refugees regarding UNHCR's RSD procedures, their rights and obligations, including towards the host authorities, and the status of the processing of their claims. When needed, they may offer interpretation and translation services based on their language competencies. They must demonstrate strong competencies in time management, planning and organization. Given the Level 3 emergency of Sudan situation, they may undertake other activities related to the emergency response. They are required to demonstrate high flexibility, adaptivity and with a field/client-oriented approach. They are expected to contribute to fostering workplace harmony and teamwork. They will report daily to the RSD premises in 6 October City, Giza Governorate. A minimum of 12 months in the current role is required if employed by UNHCR Egypt. Experience of working with displaced persons is an asset.Standard Job Description
Required Languages
,
,
Desired Languages
,
,
Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance Home-Based
No
Potential interview questions
| Can you describe a time when you had to manage multiple tasks in a tight deadline? | The interviewer wants to assess your time management skills in a high-pressure environment. | Provide a brief example of prioritizing tasks and how you handled the situation. |
| How would you approach counseling an asylum seeker who is feeling anxious about their status? | The interviewer is gauging your interpersonal skills and empathy in a sensitive situation. | Pro members can see the explanation. |
| Describe your experience with database management and retrieval of important documents. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to maintain teamwork in high-stress situations? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain how you would deal with missing physical files needed for RSD interviews. | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
unhcr.org
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