Re-Announced )MEAL Manager- Accountability and Learning - Female ( Afghan Nationals Only

Job Description

Duties and Responsibilities:

- To hold knowledge management sessions - Support MEAL field teams to collect data and capture the lessons learned and best practices of the project. - Manage data verification and conduct analysis to ensure that learning is a central element of the project. - Prepare MEAL reports according to project demands. - Support the development of protocols for baseline, midterm and end-lines surveys, research, and evaluations of projects. - Conduct capacity-building training and/or coaching for MEAL Kabul and field staff, especially in capturing lessons learned and best practices. - Document best practices/lessons learned and share findings on monthly basis to maximize project impact and at the end of the project needs to conduct a session. - Ensure that beneficiary complaints/returns are properly captured, analysed, addressed, and processed in a timely manner. - Follow up on major cases that the IRC receives through the CRA channels and monitor visits with program leads and Sr. management. - Ensured the effective functionality of the beneficiaries’ complaint response mechanism and that beneficiary complaints/feedback to capture adequately, analyse, address, and respond to in a timely manner and utilized by the program and coordination teams. - Develop monthly, quarterly, and annual CRA factsheets/reports and share with the program and Sr. management. - Oversee proper management of the CRA central database. - Work to ensure that IRC staff, partners and contractors understand the procedures and CRA channels.

Qualifications

Qualification and Requirements:

- A bachelor’s degree in statistics, business, social sciences, or other relevant field - At least 3 to 4 years of relevant experience - Proficiency in Excel and STATA, or other statistical analysis software. - Experience programming forms in COMM Care, Kobo, or other mobile data collection platforms. - Knowledge or GIS an added advantage - Experience working with international agencies or organizations. - Familiarity with research methodologies, tools, and analysis for qualitative and quantitative studies - Experience in community development principles/practices, inc. participatory planning, monitoring and evaluation. - Good interpersonal and communication skills. - Fluency in oral and written English - Fluency in Dari and or Pashto