RE-ADVERTISED | Part-time Individual Contractor (11.5 months, home-based in Italy): Here4U Digital Mobilizer (Innovation for Social Inclusion and U-Report On The Move) - Europe and Central A

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UNICEF - United Nations Children's Fund

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IT Home-based; Rome (Italy)

Application deadline 1 year ago: Sunday 2 Oct 2022 at 21:55 UTC

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Contract

This is a Consultancy contract. More about Consultancy contracts.

**This is a re-advertisement in order to expand the candidate pool. Previous applicants need not reapply as their original application will be duly considered.**

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Protection

Background and Scope of Work

Italy remains one of the main entry points into Europe for refugees and migrants fleeing conflicts, situations of violence and deprivation. Between 2016 and 2021, more than 71,000 unaccompanied and separated children (UASC) arrived in Italy by sea, 90 per cent of whom were between 15 and 17 years old. The continued significant presence of UASC (around 15.595 in reception centres in June 2022) and the growing number of UASC who have turned 18 are a cause for concern. In transit and at destination, UASC and young migrants and refugees continue to face many challenges and many gaps remain in the realization of their rights and in the achievement of full physical and mental well-being. One of the key issues of concern is that they do not feel heard and do not have anybody to talk to. Although they should be adequately informed about the decisions that affect them and their opinion taken into account, this does not seem to happen in practice. Building opportunities for them to engage in issues of concern to them in their local community not only supports their present and future civic engagement, but also contributes to their communities and societies.

To respond to these challenges, in 2016 UNICEF’s migrant and refugee response in Italy has modelled, piloted, and rolled out U-Report On The Move, an adapted version of U-Report for UASC and young migrants and refugees. U-Report is a user-friendly, cost-effective, anonymous social messaging tool designed to empower youth, ensuring that those who have registered on U-Report, known as U-Reporters, have access to information, speak out on issues that affect them and their communities, encourage citizen-led development and create positive behaviour change. U-Report is available via numerous messaging, social media, and SMS channels, and even works on a basic mobile.

With 8,000 U-Reporters registered by August 2022, U-Report On The Move Italy is considered a best practice model within the U-Report community and many of its features are replicated by other On the Move platforms globally. Alongside online promotions via Facebook, WhatsApp, and Instagram in 2022 scale up efforts are being boosted by a team of Social Mobilizers responsible for promoting the platform in reception centers hosting unaccompanied and separated children, young migrants and refugees and fostering their engagement and participation. The digital community relies on a pool of U-Ambassadors, young advocates from the migrant and refugee community who promote registration of U-Reporters and participate in national and international high-level fora.

The U-Partner platform, as a tool for individual case management, has become a key aspect of the platform, with a focus on legal case management and mental health support. Likewise, Livechat sessions and audio-visual material have become a key feature of the platform providing life protecting information to increase access to and uptake of services and generating a high level of engagement. Indeed, since 2020, UNICEF in Italy is piloting a remote legal and psycho-social service for young migrants and refugees named “Here4U”, integrated into the broader U-Report On The Move platform. Here4U has been developed as a response to the increasing need for mental health support among migrants and refugees living in Italy. Access to public mental health services is a complex process for adolescents, and in most cases, these services are not equipped with cultural mediators and proper trained/skilled staff on how to care in a transcultural and age sensitive perspective. The project Here4U aims to address three critical needs of UASC and young migrants and refugees:

  • Need to be informed on their rights in age and gender-sensitive appropriate manners.
  • Need to be informed about available services and how to access them, also through specific support.
  • Need to receive mental health and psycho-social support, in line with international standards. This is crucial both in terms of strengthening resilience and self-and other- trust, and to prevent psychological distress can turn into something chronic or in disease.

To respond to these needs, Here4U is combining different strategies, such as digital awareness and mental health literacy, information provision, and individual counselling and support, with the active involvement of peer young migrants and refugees.

Purpose of the Assignment

Under the overall guidance of the Youth and Adolescent Development Specialist, technical supervision of the U-Report Manager and in close collaboration with the Child Protection Specialist, the Here4U Digital Mobilizer will support the management of social media platforms (Facebook, Instagram, You Tube and Tik Tok) and content production of Here4U information material for U-Report On The Move.

This work will contribute to the implementation of the U-Report On The Move response and advocacy actions in support to the protection and social inclusion, including psychosocial and mental health wellbeing, of young refugees and migrants in the reception system.

Work Assignment Overview

Tasks / Milestone******Deliverables / Outputs******Timeline / DeadlineManagement of social media communication channels (Facebook, Instagram, YouTube and Tik Tok) and analysis of user profiles and participation, identification of high and low-level users, export of dataTracking of user profiles, response rate, use of the app, website, and social media reach & engagement27 working daysDevelopment and design of content material on mental health, psychosocial wellbeing, and child protection on social media communication channels (Facebook, Instagram, YouTube and Tik Tok)Infographic, audio-visual, and written content produced and uploaded50 working daysIdentification of opportunities to improve adolescent and youth participation and access to information and implementation of mental health related digital engagement initiativesYouth produced info pills and other digital content20 working daysMonthly report on the activities carried out highlighting bottlenecks, main challenges, and opportunitiesMonthly report11 working daysFinal review report at the end of the contract periodFinal report2 working daysEstimated Duration of the Contract

11.5 months (between October 2022 and September 2023)

Individual Contractor's Work Place and Official Travel

The assignment will be home-based in Italy. The Individual Contractor is required on a part-time basis for the period of the contract. The Individual Contractor is expected to work two and half (2.5) days per week for 11.5 months.

The Individual Contractor will travel to field locations in Italy. The Individual Contractor will be responsible for organizing their travel. All travel expenses (tickets, accommodation, public transport, meals) will be reimbursed.

Travel Clause

  • All UNICEF rules and regulations related to travel of Consultants/Individual Contractors apply.
  • All travels shall be undertaken only upon the prior written approval by UNICEF.
  • The consultant is responsible for his/her for travel arrangements. The most economic and direct route is authorized.
  • Travel costs will be reimbursed after the completion of mission upon submission of the invoice together with the supporting documentation.
  • The consultant must be fit to travel, be in a possession of the valid UN BSAFE certificate, obligatory inoculation(s) and have a valid own travel/medical insurance and an immunization/vaccination card.

Estimated Cost of the Consultancy & Payment Schedule

Payment will be made on submission of an invoice and satisfactory completion of the above-mentioned deliverables. Please indicate a daily fee in your application to undertake this assignment.

To qualify as an advocate for every child you will have…

  • Bachelor's in Communication, IT, Development, Social Sciences, Political Science, or other related subjects.
  • Excellent IT, quantitative and analytical skills
  • Good knowledge of graphic design programmes (i.e., Canva, Illustrator, InDesign)
  • At least 3 years of experience working with web-based platforms, managing websites
  • Excellent knowledge and use of social media channels
  • Experience in creating or managing content for young migrants and refugees is a strong plus
  • Previous experience in migration and refugee contexts
  • Excellent ability to work in a team
  • Ability to work in a multi-cultural environment and establish harmonious and effective working relationships both within and outside the organization
  • Fluency in English and Italian.
  • Proficiency in either French, Arabic or Bangla is desired.
  • Commitment to UNICEF principles and mandate, commitment to the role, creativity, passionate about making a lasting difference for unaccompanied and separated minors.

For every Child, you demonstrate…

UNICEF’s core values of Care, Respect, Integrity, Trust, and Accountability (CRITA), and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Please include a full CV and Financial Proposal in your application. Additionally, indicate your availability and daily rate (in EUR) to undertake the terms of reference above. Applications submitted without a daily rate will not be considered. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

UNICEF offers reasonable accommodation for consultants with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

Added 1 year ago - Updated 1 year ago - Source: unicef.org