Rations Assistant

Support the Rations Operations Officer in managing food requisition and inventory.

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MINUSCA - Mission intégrée pour la stabilisation en République centrafricaine

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Application deadline 2 years ago: Monday 7 Aug 2023 at 00:00 UTC

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Overview

Support the Rations Operations Officer in managing food requisition and inventory.

You have:

  • Experience in rations warehouse and/or food industry is required.
  • Working experience in peacekeeping field missions in the administration of contracts will be an advantage.
  • Good command of reporting and maintaining databases.
  • Solid computer skills, including full proficiency in various MS Office applications (Excel, Word, etc.) and other IT applications and office technology equipment is required.
  • Ability to work effectively in a multi-cultural and dynamic environment.
  • Interest in humanitarian relief and post-conflict situations.

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Assignment is renewable on an annual basis (1 July - 30 June) up to a maximum of 4 years. There is no expectation of automatic renewal. Contract renewals are granted based on Mission mandate, availability of budget, operational necessity and satisfactory performance.

Duty station can change in the course of an assignment based on operational necessity; UN Volunteers may be required to work and travel anywhere in the area of operations of the host organization, including in remote locations.

Under the direct supervision of the Rations Operations Officer, the UN Volunteer Rations Operations Assistant will undertake the following tasks:

• Ensure all requisitions are received in a timely manner from contingents. • Verify and validate the food requisitions received from contingents for accuracy. • Assist in verification of weekly inventory reports and ensure the contractor warehouse has required stocks available. • Maintain the receipt and issue details of CRPs and bottled water (BW) in UMOJA, while keeping a parallel database for internal purposes. • Provide annual requirements of Combat Ration Packs (CRPs) and Bottled Water (BW) for budget preparations. • Prepare replenishment plans for CRPs and BW in a timely manner. • Monitor expiry dates of CRPs and BW and prepare plans for issuance of the same prior to expiry of the items. • Prepare demand planning for CRPs for every financial year. • Ensure that troop strength reports are received in a timely manner from contingent locations and are summarized after cross verification with Memorandum of Understanding strength details. • Ensure the Composite Ration Packs (CRPs) consumed are deducted from the fresh ration entitlements of respective contingents. • Assist in preparing the final individual requisitions in a timely manner. • Cross-verify the initial and final orders to ensure that there are no variations in items ordered by the troops. • Account for the Contingent-Owned Equipment rations brought in by the contingents and make necessary adjustments to the contingent requisitions as per agreement. • Receive, review and analyse customer complaints and provide corrective actions to clients. • Receive, analyse and review rations importation documents and verify their conformance to the initial food orders. • Give recommendations on substitution request for the missing items. • Ensure proper filing of the troop strength reports, food requisition, troop movements and CRP and BW data. • Maintain strong working relations with Contingent Logistics Officers, Mission Support Centre, COE, and the Staff Officer Rations. • Provide training on rations matters to national staff and Contingent Logistics Officers. • Performs other related duties as required by the supervisor.

Results/Expected Outputs:

• All CRPs and bottled data are properly maintained and are up to date at all times. • All orders of CRPs and BW are submitted to contractor in a timely manner. • Contractor receives the food requisitions in a timely manner. • Accurate records are maintained for troop strength. • Customer Complaint Report/Customer Discrepancy raised with the contractor are followed up and the corrective actions are taken. • COE rations are fully accounted for.

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented. • Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities. • Teamwork and respect for diversity: ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within area of operations as may be necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

rations warehouse and/or food industry is required. Working experience in peacekeeping field missions in the administration of contracts will be an advantage. Good command of reporting and maintaining databases. Solid computer skills, including full proficiency in various MS Office applications (Excel, Word, etc.) and other IT applications and office technology equipment is required. A demonstrated ability to work effectively in a multi-cultural and dynamic environment. Have affinity with or interest in humanitarian relief, post-conflict situations, volunteerism as a mechanism for durable development, and the UN System.

The Central African Republic is a non-family duty station with a difficult security and working environment. Security instructions from the UN Department of Safety and Security (UNDSS) need to be strictly complied with in all duty stations. The country security level is 4, restricting movement to official travel only. Currently a curfew applies from 10 pm to 5 am.

The country is landlocked, with very limited travel possibilities, and surrounded by countries with volatile and security problems (Cameroon, Chad, DRC, Sudan, South Sudan). There is an unstable socio-political situation and social unrest and grievance, in particular in the capital city Bangui, with frequent civil servant strikes causing interruption of health, education and civil service, due to years of unpaid salaries. Power cuts are a norm, causing insecurity in the city. The population in Bangui, including the expatriates, is concerned about increasing crime as a direct result of the March 2013 coup by the SELEKA, a coalition of rebel groups, and events in December 2013 that carried the country into chaos, and the recent creation of the Coalition of Patriots for Change, regrouping some existent armed groups. The country is entirely dependent on the Cameroon seaport, situated 1500 km away, causing regular shortage of basic domestic goods. Travel time for a truck from Douala in Cameroon to Bangui averages a week because of bad roads and roadblocks along the way.

This situation puts tremendous stress on personnel. There are very limited medical infrastructures and services do not function properly. Living conditions are difficult due to the high cost of living and the scarcity of basic products and food. Supermarkets having a variety of food and consumer goods are available, but are costly. Fresh vegetables and fruits are available in the market.

There is no MINUSCA guesthouse in Bangui. Private accommodation possibilities are limited and getting a house that is compliant with UN security measures can take several weeks. UN personnel in Bangui live on the local economy by renting apartments and houses. In comparison to a few years ago, more accommodation is available now, but at high cost. Sharing accommodation is recommended. Currently all serving UN Volunteers have access to decent accommodation ensuring minimum standards of comfort. The average monthly cost for accommodation varies from around 1000 USD for a small apartment with basic furniture, but no power generator and interrupted running water supply, to 2,000+ USD with all commodities.

Accommodation in all CAR duty stations outside of the capital Bangui is mandatorily inside the MINUSCA camps. In most cases, this is in the form of containerized accommodation with an individual bathroom, with 24/7 running water, electricity and wifi. This costs US$ 200 per month and is automatically deducted through the monthly payroll. When no self-contained accommodation is available immediately upon arrival, newly arriving personnel are housed in a container with a common bathroom until a self-contained container frees up.

A UN dispensary provides basic medical care for UN personnel and a UN hospital has been operational since August 2014. A Level II Hospital run by a military medical team exists as well.

A Rest & Recuperation (R&R) scheme has been re-established since August 2013 and maintained for all CAR duty stations at a 6-week frequency.

The Central African Republic is a unique country and MINUSCA is a unique operation. It provides for an interesting and enriching environment, but also requires a mature level of cultural and security awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential.

Potential interview questions

Can you describe a time when you had to manage multiple orders and ensure accuracy in the requisition process? This question assesses your organizational and problem-solving skills in a logistics role. Share a specific example highlighting your attention to detail and your approach to managing pressures.
How would you handle a discrepancy reported by a customer regarding their rations? This question evaluates your communication and customer service skills. Pro members can see the explanation.
What tools or systems have you used for managing databases and reporting? Pro members can see the explanation. Pro members can see the explanation.
Describe how you've worked effectively in a diverse team. What challenges did you face? Pro members can see the explanation. Pro members can see the explanation.
What do you understand about the challenges of working in a peacekeeping mission? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: unv.org