R&P Case Management Intern (UNPAID) Fall/Spring
- Assist with pre-arrival procedures, completing benefits applications, housing set-ups, ordering groceries. - Assist clients with navigating transportation systems, including use of google maps. - Assist with class instruction for clients. - Obtain electronic documents from various platforms. - Attend client reception at airport and orient them to hotel room. - Drive clients to various appointments and necessary places in town. - Show clients how to access shopping facilities and buy groceries. - Basic in-office duties: make copies; scan documents, print documents, maintain electronic files. - Maintain internal information boards - All other duties and miscellaneous activities as assigned.
LEARNING OUTCOMES:
- Gain an understanding of case management and the key components of the US Refugee - Resettlement Program. - Understand the journey a refugee must go through to assimilate into our community, including the psychological, emotional, and practical components. - Understand how to incorporate trauma-informed care principles into case management Skills - Gain practical experience in communicating in a meaningful way without a shared language. - Working with interpreters - Overcoming barriers for newcomers - Understanding local social services in the community - Navigating and advocating for clients within benefits and health systems - Classroom experience, communicating abstract concepts, adapting teaching techniques to different levels and checking for understanding - Organizing and handling service documentation and case file maintenance in the social services sector
Qualifications REQUIREMENTS:
- Currently enrolled or recent graduate in undergraduate level studies in Social Work - Previous work with refugees, asylees and other vulnerable populations preferred - Commitment of 10 – 20 hours a week - Comfortable working with diverse populations and English language learners. - Knowledge of community resources - Excellent organizational skills - Strong knowledge of Microsoft suite - Ability to lift 30 lb. - Valid driver's License - Ability to transport clients, valid driver’s license