Quality Assurance Specialist - Local Consultancy
Conduct quality assurance and data analysis for UNRWA's registration system.
This opening expired 4 years ago.
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Overview
Conduct quality assurance and data analysis for UNRWA's registration system.
You have:
- A university degree from an accredited educational institution in business management or a related discipline
- At least 5 years of relevant work experience.
- Good command of spoken and written English and Arabic
- Good knowledge of quality control and business/data analysis
- Applying technical expertise
- Analytical thinking and problem solving
- Creativity and innovation
- Planning and organizing
- Detail and quality orientation
- Written and verbal communication skills.
- Interaction skills
Result of Service NA
Work Location Beirut
Expected duration 5 months with possibility of extension subject to availability of funds
Duties and Responsibilities UNRWA will be modernizing its Refugee Registration Information System (RRIS) to align with updated international standards for civil registration to ensure unhindered, secure, and protected access to UNRWA’s services. This entails the creation of an individual client-based registration system with an integrated online portal for secure access to and updating of registration records by clients that will constitute the master database for all UNRWA service provision and verification of service eligibility. The current system holds the active files of 5.7 million Palestine refugees and 0.7 million other service eligible persons. The system will re-organise existing registration files to link these with historic archival records and prepare the same for an online platform making available documentation for publicly accessible documentation on displacement of Palestine refugees from 1948 to date. The project will be guided by a team of civil registration and data protection experts and implementation of the new system design is foreseen through an external IT service provider.
Reporting to the Head of Refugee Registration and Eligibility Services and working closely with HQ Business Analyst, on the following tasks:
- Conducting research and analysis to assist the head of registration department with the process of quality assurance decision making
- Leads the process of Quality Assurance for assigned ex-Codes by the Head of Registration within the required timeframe
- Maintains the quality assurance database for assigned ex-Codes
- Leads the reporting of Quality Assurance Issues to the Registration team and ensure that the corrective and preventative actions are closed within the required timeframe
- Support the Registration team with bi-weekly reports within the scope of the historic archive project
- Supports the Business Analyst in updating the guidelines and instructions upon needed.
- Supports the Business Analyst in analyzing the data to generate insights on improving the workflow
Supports the Registration team to onboard new hires
Qualifications/special skills Academic Qualifications:
A university degree from an accredited educational institution in business management or a related discipline
Experience:
- At least 5 years of relevant work experience.
- Experience in using a variety of software applications to support communication and collaboration, and to create and maintain requirements artifacts, model concepts, track issues, and increase overall productivity.
Language:
- Good command of spoken and written English and Arabic
Skills:
- Good knowledge of quality control and business/data analysis
Competency:
- Applying technical expertise
- Analytical thinking and problem solving
- Creativity and innovation
- Planning and organizing
- Detail and quality orientation
- Written and verbal communication skills.
Interaction skills
Additional Information - The incumbents will be based in Beirut;
- Remuneration will be set at 1,187.60 USD per month (G11);
One and a half day annual leave days per month;
No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you identified a quality issue in a project? | This evaluates your attention to detail and quality assurance experience. | Provide a clear example of the issue, your analysis, and how you addressed it. |
| How do you prioritize tasks when managing multiple projects? | This assesses your organizational and planning skills. | Pro members can see the explanation. |
| Describe a situation when you had to analyze data for a project. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to communicate complex information effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a time you worked as part of a team to solve a problem? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 years ago
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Updated 1 year ago
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Source:
careers.un.org
