Quality Assurance Associate, GS-6, FT, Supply Division, Copenhagen, Denmark

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 4,548 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Quality Assurance Associate, GS-6

Quality Assurance Centre (QAC)

Fixed-Term

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, [hope]

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organisation does - in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life - in its social, political, economic, civic and cultural dimensions - her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens - addressing inequity - not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Considering the devastating effects of climate change, environmental degradation, the escalating impact of disasters and slow economic development in affected regions, UNICEF is advocating for a livable and sustainable future for all, also recognizing that the decisions we make and the actions we take are shaping the world our children will inherit. UNICEF Supply Division is committed to mainstreaming Sustainability in UNICEF led supply chains, including the implementation of principles of sustainable procurement. Hence each and every member of the UNICEF supply community is expected to adopt sustainability as a core value, alongside other core values of the organisation.

Overall, UNICEF Supply Division in Copenhagen aims to support the health, education, and well-being of children by ensuring that they have access to the essential quality assured supplies and equipment they need to thrive. The work of this post has a direct impact on these aspirations and contributes to ensuring that the goods and services we procure are fit for purpose.

How can you make a difference?

This position is embedded in the Quality Assurance Centre (QAC), where teams have core responsibilities around quality assurance and quality control of supply processes and the products we procure and deliver.

This function plays a critical role both in the quality assurance of products entering the UNICEF warehouse and quality control of products directly delivered to partners. The incumbent will be responsible for releasing goods of confirmed acceptable quality into UNICEF warehouses and hubs under the control of Supply Division, a task that requires inspecting non-pharmaceutical supplies against purchase order specifications to ensure they meet required standards. The incumbent may be required to conduct inspections on pharmaceutical products as a backup. Additionally, the quality control functions of this position also include conducting and/or managing sample evaluations of non-pharmaceutical products, managing the receipt, storage, and disposal of samples, and providing detailed reports and feedback to business units. The incumbent also will be required to manage pre-delivery inspection requests, obtain quotes from inspectorates, and maintain progress records and inspection reports. These tasks represent around 75% of the core responsibilities. Other ad hoc tasks towards mainstreaming sustainability in quality assurance, requests for support from business units and the Quality Assurance Specialist will contribute to delivering on the unit work plan.

Key functions and responsibilities:

Accountable to the Quality Assurance Specialist, to contribute to delivering the unit’s annual work plan, the incumbent will:

1. Perform daily goods release activities in VISION by undertaking QC inspection of non-pharmaceutical health supplies received in the SD warehouse against purchase order specifications. Ensures the product and packing meet the required standard. Follow up any deficiencies found. Conduct weekly remote goods release activity in external warehouse will be required. Conducts inspection on pharmaceutical products, as and when required as backup.
2. Conduct sample evaluations of non-pharmaceutical health products according to established protocols and procedures to support business units’ technical evaluations of bids. Manage the receipt, storage, maintenance and disposal of all samples. Coordinate with business units to ensure timely and accurate delivery of samples. Analyze and interpreting data from sample evaluations to generate insights and recommendations for product improvements. Collaborating with technical teams to develop and implement product testing plans. Provide detailed written reports and feedback to business units of all evaluations undertaken.
3. Manage allocated pre-delivery inspection requests from business units, obtaining quotes from inspectorates, tracking and monitoring agreed inspections by maintaining progress records and critical reviews of inspection reports. Manage invoice certification and making verified invoices available for management approval.
4. Provide support to line manager in resolution of quality complaints, working directly with business units and suppliers to provide validation of complaints, review of Root Cause Analysis and corrective action plans.
5. Delivery of Quality Views and inspection plans for all non-pharma products in VISION.
6. Maintain relevant Unit KPI and performance metrics and prepare regular reports to management.
7. Engage with all relevant sustainability programmes and support business units with advice and guidance on Quality, Environmental and Social industry standards.
8. Provide ad hoc support as requested by supervisor as required.

To qualify as an advocate for every child you will have…

Requirements:

• Completion of secondary education required, supplemented by Technical or University courses in Engineering, Quality or Medical equipment.
• Minimum 6 years of experience in the fields of engineering, Quality inspection/assurance, or a production facility.
• Fluency in English and knowledge in another UN language (Spanish, French, Russian, Chinese, Arabic).

Desirables:

• Detailed knowledge of Quality Control and Quality Assurance procedures and practices.
• Knowledge of engineering principles.
• Understanding of Quality Management Systems – ISO 9001.
• Ability to critically review detailed inspection reports.
• Use of MS Office applications to generate detailed technical reports and outputs.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Eligibility:

UNICEF staff members globally and applicants who are EU nationals or in possession of a valid work permit for Denmark are eligible to apply. General Service (GS) staff are personally responsible for any travel and accommodation arrangements and UNICEF will not cover any costs related to relocation.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.