Quality Assurance Assistant, GS-5, FT, QAC, Supply Division, Copenhagen, Denmark

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 4,116 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, [hope]

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organisation does - in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life - in its social, political, economic, civic, and cultural dimensions - her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens - addressing inequity - not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Considering the devastating effects of climate change, environmental degradation, the escalating impact of disasters and slow economic development in affected regions, UNICEF is advocating for a livable and sustainable future for all, also recognizing that the decisions we make and the actions we take are shaping the world our children will inherit. UNICEF Supply Division is committed to mainstreaming Sustainability in UNICEF led supply chains, including the implementation of principles of sustainable procurement. Hence each and every member of the UNICEF supply community is expected to adopt sustainability as a core value, alongside other core values of the organisation.

Overall, UNICEF Supply Division in Copenhagen aims to support the health, education, and well-being of children by ensuring that they have access to the essential quality assured supplies and equipment they need to thrive. The work of this post has a direct impact on these aspirations and contributes to ensuring that the goods and services we procure are fit for purpose.

How can you make a difference?

This position is embedded in the Quality Assurance Centre (QAC), where teams have core responsibilities around quality assurance and quality control of supply processes and the products we procure and deliver.

This function plays a critical role both in the quality assurance of products entering the UNICEF warehouse and quality control of products directly delivered to partners. The incumbent will be responsible for assisting the Quality Assurance Specialist (non-pharma) in the management of all aspects of Pre-Delivery Inspection (PDI) arrangements for non-pharma items from initial request to final invoice certification. This will include engagement with third party Inspection Companies to manage the PDI, detailed review of all inspection reports received seeking assistance from peers, supervisors and/or business units for any issues identified. You will also be required to conduct goods release quality control inspections of items arriving into the SD warehouse with occasional trips to our remote warehouse in Taastrup. These tasks represent around 80% of the core responsibilities. Other ad hoc tasks towards mainstreaming sustainability in quality assurance, requests for support from business units and the Quality Assurance Specialist will contribute to delivering on the unit work plan.

Key functions and responsibilities:

Under the guidance of Quality Assurance Specialist, the incumbent will provide assistance in the following:

1. Pre-Delivery Inspections. Manage daily requests for inspection of non-pharmaceutical items and Medical Devices, invite quotations when required from inspectorates and prepare summary of quotations in formats which facilitate decision-making for (i) award of inspection contracts and (ii) release of goods for shipment (iii) invoice certification. Assist in the process mapping and optimization of the PDI process and provide back up for the overall PDI process.
2. Facilitate in tracking and monitoring of pre-delivery inspections by maintaining inspection records in accordance with Divisional Procedure DP096. Maintain incoming inspection reports, invoices, release notes and other information in SharePoint against each pre-delivery inspection PO and maintain database and record on status of release. Cooperate with Procurement Centre’s and Suppliers to continuously improve performance and product quality.
3. Facilitate and conduct Goods Receipt inspection of non-pharmaceutical goods received in SD warehouse undertaking local or external testing if required. Keep all relevant parties informed about the status of non-accepted goods and consignments that require follow up or replacement. Divisional Procedure DP030 applies.
4. Support and back up as required to register samples received against invitation to bid/ request for proposal. Assist in undertaking sample evaluations when required. Contribute to upkeep of the QAC laboratory and calibration of equipment. Maintain inventory of samples received systematically to ensure the traceability and help in disposing them after expiration of LTA. DP 025 applies.
5. Maintain relevant KPI and performance data for the unit to ensure the overall QAC goals are achieved, provide regular reports to supervisor.
6. Engage with all relevant sustainability programmes and support business units with advice and guidance on Quality, Environmental and Social industry standards.
7. Any other relevant duties as required by supervisor

To qualify as an advocate for every child you will have…

Requirements:

• Completion of secondary education required, preferably supplemented by science/ physics/ chemistry/ engineering/ medical sciences.
• Background in Quality Control preferably in a manufacturing environment.
• Minimum of 5 years* of experience/background in Quality Control preferably in a manufacturing environment.
• Fluency in English and knowledge in another UN language (Spanish, French, Russian, Chinese, Arabic).

Functional / technical skills:

• Knowledge of Quality Control and Quality Assurance procedures and practices
• Knowledge of basic engineering principles
• Understanding of Quality Management Systems – ISO 9001
• Ability to critically review detailed inspection technical reports
• Use of MS Office applications to generate detailed technical reports and outputs
• Knowledge or experience of SAP would be an advantage.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Eligibility:

UNICEF staff members globally and applicants who are EU nationals or in possession of a valid work permit for Denmark are eligible to apply. General Service (GS) staff are personally responsible for any travel and accommodation arrangements and UNICEF will not cover any costs related to relocation.

Remarks:

*For this position, a bachelor’s degree from a recognized academic institution in a relevant field may replace three years of related work experience. A master’s degree may replace additional two years.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.