Public Information Assistant (Tour Guide) - Part-time
Provide information about the UN to the public and conduct tours.
This opening expired 1 year ago.
Do not try to apply for this job.
Overview
Provide information about the UN to the public and conduct tours.
You have:
- Certificate in Public Relations or Communications or Marketing is required.
- To have worked for at least 6 months in a similar position or as a tour guide is required.
- Fluency in oral and written English is required.
- Fluency in oral in either Chinese, French or Arabic is required.
- Profound knowledge of the history, structure and work of the United Nations is desirable.
- High level of customer orientation and patience is desirable.
- Flexibility to adapt working hours according to demand is desirable.
- Photography and social networks writing is desirable.
Contract
This is a Consultancy contract. More about Consultancy contracts.
Result of Service
To provide information to the public on the work of the United Nations in different languages
Work Location
Nairobi
Expected duration
3 months with a possibility of extension.
Duties and Responsibilities
ORGANIZATIONAL SETTING AND REPORTING The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-HABITAT) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). This vacancy is located in the Visitors’ Service, United Nations Information Centre (UNIC) in the United Nations Office at Nairobi. This is a temporary position to be filled for one month with a possibility of extension. DUTIES AND RESPONSIBILITIES Under the direct supervision of Chief of Visitors Service, Nairobi. The incumbent will be responsible for the following tasks: Conduct tours of the United Nations Office at Nairobi CONDUCT TOURS AND BRIEFINGS • Conduct tours of the United Nations Office at Nairobi • Give briefings and presentations about the United Nations and topics linked to the work of the UN (online or in-person). • Explain the structure and current functions of the United Nations as well as rules of procedure of the Principal Organs of the United Nations and subsidiary bodies. • Describe recent actions taken by United Nations bodies, especially UNEP and UN-Habitat and statements made by them or by the Secretary-General. • Answer questions, precisely and diplomatically, concerning political, economic, and social matters connected with the work of the United Nations. • Provide historical information regarding UNON and its buildings, including the significance of gifts donated by Member States and by other entities. • Observe visitors' behavior and traffic on the tour route and report any security and safety concerns. • Conduct special tours and briefings for new UN recruits, delegates, military personnel, visiting affiliates such as NGOs and corporate executives, VIP guests, and students from elementary to graduate level. • Provide information adapted to the various cultural backgrounds, educational levels, and special interests of the groups visiting. PREPARATORY WORK • Attend briefings provided by the Visitors Service in order to keep abreast of current developments and gets guidance on how to address certain issues. • Review press releases and other official UN information material for information. • Maintain up-to-date knowledge of events relating to political, security, humanitarian, human rights and development issues by monitoring daily situation reports as well as local and international news. • Request and attend special briefings from high-ranking UN officials/experts on specific UN-related issues. • Develop and update materials aimed at presenting the work of the UN to a broader public; or at promoting and marketing the Visitors Service vis-à-vis its target audiences. • Engage with the Visitors Service’s target audiences (via e-mail, social media, newsletters, etc.) in order to inform about the VS services and facilitate tours and briefings. • Prepare and translate tours in different languages. • Perform other duties as may be assigned.
Qualifications/special skills
Certificate in Public Relations or Communications or Marketing is required. To have worked for at least 6 months in a similar position or as a tour guide is required. Profound knowledge of the history, structure and work of the United Nations is desirable High level of customer orientation and patience is desirable Flexibility to adapt working hours according to demand is desirable Photography and social networks writing is desirable
Languages
Fluency in oral and written English is required. Fluency in oral in either Chinese, French or Arabic is required. Knowledge of German and other UN languages is desirable.
Additional Information
Not available.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you had to convey complex information clearly? | This assesses your ability to communicate effectively with diverse audiences. | Provide an example, focusing on the steps you took to ensure clarity. |
| How do you handle difficult questions from visitors during a tour? | This evaluates your diplomatic skills and ability to manage challenging situations. | Pro members can see the explanation. |
| What strategies do you employ to engage your audience during presentations? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure accuracy in the information you provide about the UN? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of adapting your communication style for different audiences? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
careers.un.org
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