PUBLIC INFORMATION ASSISTANT

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 4,290 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting This post is located in the Public Information Unit of the Office of the UN Special Coordinator for Lebanon. The incumbent will report to UNSCOL’s Public Information Officer.

Responsibilities 1. Under the guidance of the Public Information Officer, supports the development and implementation of the Mission’s communication strategy: a) Provides general office support; responds to information requests and inquiries; processes, drafts and finalizes correspondence and other communications; sets up and maintain files/records, organizes meetings, monitor deadlines, etc. Assists in the production and delivery of communications products and services; evaluates the result and impact of these products, including providing feedback on the perception of the Mission at the national and international levels. b) Researches a broad scope of information sources, printed and electronic; compiles and presents information for use in the preparation and production of communications products/services tailored to meet the needs of the clients of the Mission. Contributes to UNSCOL's daily media monitoring, with a focus on social media platforms. c) Assists in the electronic/digital dissemination of communication products, obtaining materials of interest to the work of the Mission.

2. Serves as an information focal point, helps to coordinate special events and media coverage: a) Participates in the planning and coordination of major exhibits and special events as required; liaises with relevant agencies; drafts and edits reports, production schedules, press releases and related texts, and correspondence related to the planning and production of exhibits and special events. b) Coordinates media coverage of important events, liaises with news and publications agencies, public relations firms, etc. to provide advance notice of, and information on, upcoming meetings, briefings and special events and to ascertain coverage. c) Prepares engaging content and PowerPoint presentations for youth outreach.

3. Increases social media presence on strategic platforms and implements digital campaigns for events of importance to the Mission: a) Promotes and maintains the Mission’s social media presence. b) Contributes to the development and implementation of a social media strategy; updates and maintains the Mission’s social media accounts to improve outreach on social media platforms. c) Prepares, maintains and updates the web page and social media accounts, drafts and edits relevant content; and maintains file structure. d) Identifies and drafts material for inclusion in appropriate digital and social media platforms by: researching various information sources for relevant material and cross-checking information with author offices as required; preparing new pages, incorporating graphics as needed, using appropriate authoring tools and necessary programming languages; preparing and updating index of documents; posting documents on the UN web and/or development servers and ensuring the appropriate directory location; checking and testing for multiple browser support, etc. e) Monitors social media products and media coverage of relevance to the work of the Mission.

4. Generates a variety of standard and non-standard statistical and other reports from various databases: a) Monitors site traffic, growth and trends of the Mission’s digital platforms; utilizes Search Engine Optimization best practices and web analytics to support the evaluation, development and promotion of the website, social media and digital communication campaigns.

5. Performs other related duties as required.

Competencies - Professionalism: Knowledge of internal policies, processes and procedures related to the communication, production and dissemination of public information, particularly in the digital sphere. Ability to research and gather information from a variety of sources. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

  Education High school diploma or equivalent is required.

  Work Experience A minimum of seven years of experience in public information, communications, journalism public relations, international broadcasting or related area is required. A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with five years of relevant work experience may be accepted in lieu of the seven years of experience.

  Experience working with digital communication outlets, including database-driven web sites and social media platforms is required.

  Experience drafting content for different publishing formats and/or platforms, including briefing notes, press releases, speeches, social media and websites is required.

  Experience working with digital analytic tools is desirable.

  Experience in graphic design and/or desktop publishing utilising Adobe Photoshop, Adobe InDesign, and/or comparable computer software is desirable.

  Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English and Arabic is required. Knowledge of another official United Nations language is an advantage.

  Assessment Evaluation of qualified candidates will include an assessment exercise which will be followed by a competency-based interview.

  Special Notice At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.