Psychosocial Support (PSS) Officer

Conduct psychosocial support activities and strengthen community relationships.

This opening expired 3 years ago. Do not try to apply for this job.

DRC - Danish Refugee Council

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Application deadline 3 years ago: Wednesday 27 Jul 2022 at 23:59 UTC

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Overview

Conduct psychosocial support activities and strengthen community relationships.

You have:

  • University degree in psychology
  • Minimum of 2 years of post-licensure experience
  • Strong understanding of protection issues including child protection and gender-based violence
  • Ability to provide basic Psychological First Aid services
  • Excellent interpersonal, oral, and written communication skills
  • Knowledge of global MHPSS guidelines
  • Strong sense of personal integrity and understanding of confidentiality and ethics
  • Proficiency in Microsoft Office

Contract

This is a DRC - National contract. More about DRC - National contracts.

The Danish Refugee Council (DRC) is a leading protection agency with a mandate is to promote and protect durable solutions to conflict and displacement affected populations on the basis of humanitarian principles and human rights.

DRC has been operating in Ukraine since 2014, currently DRC employs over 250 staff in Ukraine and will continue significant scale-up in 2022 to implement emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

Overall purpose of the role

  • Ensure the quality of the planning, implementation and follow up of all technical aspects of the sector activities being implemented by DRC
  • Develop and maintain good relations with the persons of concern, relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s sector activities

PSS activities Level 1 and 2; facilitation access to services through the referral system to the beneficiaries; sexual and gender-based violence prevention, awareness-raising;

Geographic scope: Dnipro

This role has an area focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of area strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to base operations. Dnipropetrovks, Zaporizhe, Poltava and Kharkhiv or according to the need in East Ukraine, The position will be based in Dnipro.

Main responsibilities

Programming & Operations

  • Plan and conducting group sessions on psychosocial first aid (PFA).
  • Plan and facilitate and provide culturally and age appropriate PSS activities and positive coping mechanisms activities
  • Awareness-raising sessions regarding the availability of mental health, psychosocial support, and protection services.
  • Identify and refer cases for more specialized case management services.
  • Plan and participate in capacity building trainings as needed and required.
  • Support the supervisor in compiling regular reports to provide information on activities conducted and topics discussed
  • Maintain effective working relationships with all relevant stakeholders including other NGOs, civil society groups, authorities, etc.
  • Develop/contribute to developing and continuously updating a service mapping system detailing available services and assistance in our areas of operation and ensuring follow-up of referrals in a timely manner.
  • Support protection teams efficiently and confidentially referring cases.
  • Ensure that materials and facilities are fully functioning and ready to provide activities (logistically, capacity).

Any other duties as may be assigned by the Protection manager, relevant to the achievement of protection objectives

Logistics/Finance

  • Support the monitoring of financial commitments and expenditures against budgets and provide timely feedback on budget follow-up
  • Plan and coordinate proactively logistics and movements of staff from and to different operational areas
  • Initiate procurements and ensure their execution
  • Ensure distribution plans are prepared and shared with logistics in a timely manner

Required experience and competencias

  • Degree in psychology with a minimum of 2 years of post-licensure experience
  • Strong understanding of protection issues including child protection and gender-based violence
  • Ability to discuss sensitive issues with respect and empathy including ability to provide basic Psychological First Aid services
  • Excellent interpersonal, oral, and written communication skills
  • Knowledge of global MHPSS guidelines
  • Strong sense of personal integrity and understanding of confidentiality and ethics Proficiency in Microsoft Office

All DRC roles require the post-holder to master DRC’s core competencies:

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.
  • Collaborating: Involving relevant parties and encouraging feedback.
  • Taking the lead: Taking ownership and initiative while aiming for innovation.
  • Communicating: Listening and speaking effectively and honestly.
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Required education

University degree in psychology

We offer

Contract: 6 months renewable depending on performance and funding.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national staff.

Duty station: Dnipro

Start date: ASAP

Application and CV

Only motivated applications that address the stipulated duties and meet the required qualifications sent together with a CV and cover letter (no longer than four pages), in English will be considered.

Do not apply if you do not have the necessary experience and qualifications.Applications sent by email will not be considered.

Closing date for applications: 27 July 2022

Potential interview questions

Can you describe a time when you had to provide support to someone under distress? The interviewer is assessing your ability to handle emotional situations and provide appropriate support. Discuss the situation, your approach, and the outcome related to the individual.
How do you handle confidential information when working with vulnerable groups? This question aims to evaluate your understanding of confidentiality and ethics in psychosocial support. Pro members can see the explanation.
What challenges have you faced while planning and facilitating support sessions? Pro members can see the explanation. Pro members can see the explanation.
How would you ensure that your awareness-raising sessions are culturally appropriate? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you collaborated with other NGOs in your previous roles? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: drc.ngo