Provide technical support for website functionality
Provide technical support for website functionality and tools
Overview
Provide technical support for website functionality and tools
You have:
- Completed associates degree or equivalent work experience (6 months to 1-year full time paid/non-profit).
- Experience using and understanding configuration on Apache HTTP server, PHP, MySQL.
- Knowledge of Free and open source software, FTP, Email/SMTP, Linux is required.
- Experience in installing, configuring and administering CMS like Drupal, Joomla, Wordpress or Typo3 is a plus.
- Must be responsive to emails within 36 hours.
Contract
This is a UNV contract. More about UNV contracts.
We are looking for a tech-savvy Online Volunteer to look over the website functionality by providing technical support for the web based systems and tools used by the organization. The task includes research on and deployment of new web systems such as modules, plugins or add-ons for our Content Managers. The Online Volunteer is asked to attend meetings with other volunteers in the EST time zone using Google. Volunteers mostly communicate through emails and are expected to respond to emails. The Online Volunteer must be responsive to emails within 36 hours.
- Technology development
Other information and telecommunications technology experience
Save the Water™ is a U.S.-based nonprofit organization whose mission is to conduct scientific water research to identify and remove harmful contaminants in water and to raise public awareness about water contamination and its health impacts. Our vision is "Contamination free, healthy water for all". This role will require a proactive technology enthusiast who would provide the technological support needed for the smooth functioning of the web based tools and systems used by the organization. The Online Volunteer must demonstrate effective oral communication skills and the ability to work cooperatively.
Volunteers: 1 needed
1-5 hours per week / 24 weeks
Associates degree completed or equivalent work experience (6 months to 1-year full time paid/non - profit). Experience using and understanding configuration on Apache HTTP server, PHP, MySQL and knowledge of Free and open source software, FTP, Email/SMTP, Linux is required. Experience in installing, configuring and administering CMS like Drupal, Joomla, Wordpress or Typo3 is a plus.
Northern America
- English
Potential interview questions
| Can you describe a time when you had to troubleshoot a technical issue? | This question assesses your problem-solving skills and technical expertise. | Provide a specific example, detail your approach, and the outcome. |
| How do you prioritize tasks when multiple requests come in? | Interviewers want to see your time management skills in action. | Pro members can see the explanation. |
| What platforms have you worked with for website content management? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure clear communication with team members when working remotely? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you adapted to a new technology or tool quickly? | Pro members can see the explanation. | Pro members can see the explanation. |