Protection Technical Officer Ukraine Kharkiv

Contribute expertise in case management to support protection efforts

This opening expired 2 years ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

Open positions at NRC
Logo of NRC

Application deadline 2 years ago: Friday 29 Dec 2023 at 14:02 UTC

Open application form

Overview

Contribute expertise in case management to support protection efforts

You have:

  • Minimal management responsibility of staff may be required in specific circumstances.
  • Experience in case management related to protection services.
  • Strong understanding of humanitarian response and protection principles.
  • Ability to support and work with vulnerable populations.
  • Excellent interpersonal and communication skills.

Contract

This is a Professional contract, Grade 6 (NRC) contract. More about Professional contract, Grade 6 (NRC) contracts.

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

NRC in Ukraine

The Norwegian Refugee Council has been present in Ukraine since 2014, helping more than 700,000 people with food, shelter, water, sanitation, and legal assistance. The rapid change of situation in February 2022 during which the whole of Ukraine became affected by the conflict required a significant scale-up of emergency programmes. Today NRC is providing support to people affected by armed conflict and those fleeing in search of safety.

Prior to the escalation in armed conflict in February, NRC’s operations focused on government-controlled areas (GCA) of the Donbas Region (Luhansk and Donetsk Oblasts). Following the February 2022 invasion, NRC has implemented a temporary relocation of NRC’s staff and operations to Central and Western Ukraine. NRC will continue to support populations in the East through our office in Dnipro with emergency, life-saving food, NFI and emergency shelter assistance to people trapped in hot zones. In the West, NRC established area offices in Lviv and Ternopil, with the country office based in Kyiv. Additionally, NRC is looking to establish additional field offices in the north and east of the country. The Western response will focus on assisting people on the move with cash and ICLA services and provide multi-sectoral support to key transit points. The Eastern response is focusing on the provision of shelter assistance, ICLA, livelihoods and food security, WASH, and protection assistance.

We are seeking highly qualified, resilient, dynamic professionals to respond to Ukraine crisis and support people in Ukraine.

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

Purpose of the role

The purpose of a Protection Caseworker position within the Protection from Violence programme team is to contribute with specific technical competences relating to case management. This position will normally not entail management responsibility of staff, but under certain circumstances the job may entail management responsibility for a very limited number of staff.

Potential interview questions

Can you describe a challenging situation you faced when assisting a vulnerable individual? This assesses your problem-solving skills and ability to navigate complex scenarios. Share a specific instance where your actions made a positive impact.
How do you prioritize your tasks when managing multiple cases? This question evaluates your time management and organizational skills. Pro members can see the explanation.
What strategies do you use to maintain engagement with clients? Pro members can see the explanation. Pro members can see the explanation.
How do you handle emotional stress in your work environment? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you have advocated for a client's needs? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: nrc.no